Protests, Boycotts in Wake of GameSpot's Gerstmann Firing

December 3, 2007 -
While GameSpot and its parent company CNET remain mum, gamer outrage over the Jeff Gerstmann firing continues.

Employees of competing video game website 1up.com staged a demonstration on Friday outside GameSpot HQ in San Francisco. The impromptu gathering was a way of showing support for Gerstmann and the integrity of the game review process in general.

Meanwhile, GameSpot user Subrosian, who has maintained a detailed chronology of events related to the Gerstmann scandal, is calling for a "Blackout Monday" in support of the fired editor:
Please do not go on GameSpot, GameFAQs, CNET, Download.com, TV.com, et cetera... do not go on ANY CNET site... Don't come on the site, don't Google the site, don't click on a link to the site - don't do ANYTHING that generates a page view, search engine hit, or *anything*

...*we'll show CNET our silence*.

This issue is bigger than you, it's bigger than me - it's bigger than GameSpot. This is about big business being able to use *buy* public opinion...

GP: The ball would appear to be in CNET's court...

Comments

Is today supposed to be the blackout day? Hah. I've been posting on Gamefaqs all day.

Looks like GameFAQs won't be on my screen for a while

This will have exactly the same effect as "Don't Buy Gas On This Day" Day. Organizing gamers is like herding cats; just ask the ECA.

I, for one, will not be visiting GameSpot, CNET, or GameFAQs until they apologize or issue reasonable justification for their actions.

Gamers will never have the respect that we deserve until we are willing to make a stand for ourselves. I am disappointed (though not surprised) that so many of the commenters here demonstrate so little self-control.

Well, I will be going to check out if there is a K&L patch (it is very buggy, I don't see how they thought they could release it early). Then I will be going to GameFaqs for random information, and go about my life as usual. Oh, did I mention K&L is a 6.5-7.0 game? (on a scale of 1-10, not 6-10) it is good, not great, but good. Provides some entertainment, I wish I could do the online thing but not signing up for the lie that is live.

On a whim I checked out the consumer "reviews" on GS and laughed, 1.0 that claimed to have played the game instead of just saying that they had never played the game and were just giving it a 1.0 because they were upset at GS and had nothing but rumors to be upset about, I can see why these would be purged. They are lies and disinformation that are damaging to a company. At least the Christians on Amazon have the stones to say they give books on evolution a low score because it is about evolution.

Again, just as Mr 8.8 can't give the details about this, GS and Cnet cannot either. Don't expect anything to be released in the near future. Go on with your lives, earn money, buy other games, ignore other reviewers... oh and go on with your lives.

I usally just rent games or d/l a demo(If my PC can run it) or listen to what other gamers have to say and then decide if I really want to buy said game.

@Mort

-Turns on 1950's-esque game industry news reel-

The forces of gaming free enterprise marches on! Smile friends, and wave at your friendly neighboorhood gaming executive; these fine upstanding citizens work hard every day to ensure that the products you and your children play are wholesome and good. Uphold the proud American consumer tradition! Do not question the quality of a product or how it was made, smile and buy! Do not be bothered by nay-sayers and do-gooders, smile and buy! Remember folks, buy and play as much as you can, except when it would make you late for work at one of our valued partner's firms, SMILE AND BUY!

Believe the truth! Recent labor protests are a sign of a SOCIALIST CONSPIRACY AGAINST AMERICAN FAMLIES AND VALUES. Mr. Jeff was released ONLY for qualatative reasons! Your friendly neighboorhood executive assures you of this fact!
--------------------------------------

Yes, continue to smile and buy.

Those with a functioning mind and value system will recieve vindication for why this industry has devolved into a franchised shitfest devoid of value and quality, a lackluster medium controlled, defined, contextualized, and monopolized by the consumer demands of children and the dollar.

All because consumers like you are oh so willing to SMILE AND BUY!

@Arlen

Just to used to that in the corp world myself. Every time someone leaves, that is all we hear. They left. No reason given. When asked you get told they are no longer with us and that nothing else can be said. "This person no longer works here." It is the norm in the corp world it seems. Usually legal reasons are cited for not saying why if it involves the person's behavior. Possibly worried about blackballing them and being brought to court? Who knows.

They gave the unspecified "Other reasons led to his dismissal" reason and were called liars on it. People won't accept anything short of a well documented account of why he was fired. Even then the people may not accept it and still call them liars. CNet can't win on this one so they have no choice but to ride it out.

This reminds me of the emails my grandmother gets telling us to boycott gas. Most likely not gonna happen.

Sadly, this won't really impact CNET's business unless the protesters engage in illegal activities, such as defacement.

The majority of people who use CNET's services either:
1. Don't know.
2. Don't care.

About this issue. That the industry pays for good reviews is nothing new. I can't recall what movies it was for, but didn't Sony create a reviewer that spoke in glowing terms about Sony films?

Nobody said it was a good return, just that it was returned. You're not going to get an official statement on why it happened, and Gerstmann isn't going to say why, either. Pesky NDAs and all that.

"Blackout Monday" links to GameSpot. Sweet sweet irony.

I thinkl it would be better not to link blackout monday to Gamespot btw have you read about the protest plans on that thread.

email Drew_watson99@hotmail.com to learn more about fan protest.

Ok, I understand the argument about journalistic integrity.
I understand the argument about corporate influence on consumer review.
I understand that Gamespot was the first resource I ever came across for games on the internet that was organized.

But to be honest, I don't see the boycott as having a serious effect overall. CNet did their thing, for good or ill. And there ARE other resources to draw on. Even 1up is one such site. And while 1up is considered "competition", it really is just another resource platform for information. Either someone can choose their favorite single resource, or actually look over several resources for information.

Frankly, in the end, while the professional reviewers are interesting to read or watch, it's the general consumer I get the most information from as there are more of them. Similar to product reviews on various sales sites. While reading the professional reviews are ok, I place more focus on the customer reviews and the number there, positive or negative, as being my main decision maker.

So, while I'm disappointed in the decision of Gamespot and think that one of many decent reviewers may have been treated badly, for me, it isn't a monsterous loss.

Now, if they started blatantly deleting negative consumer posts and information that were negative, I'd be far more upset.

Nightwng2000
NW2K Software
Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

This won't really effect me as I haven't been to Gamespot in months. I got tired of the random ads popping up instead of the page I clicked to.

I was under the impression 1UP was a corporate shill just like the rest, so a rally of gamespot's direct competition outside their offices to promote a boycott of their services...


I just don't trust it, 1UP employees have too much to gain by promoting the idea that gamespot is the devil.. this whole situation reeks... of greed.. opportunism and hypocrisy..

@EZK
I'm tired of those pop-ups too. I want the page I clicked on, not an advert.

Nightwng2000:

They HAVE been deleting negative consumer posts. The Eidos forums have been completely censored and any threads relating to this matter were locked and purged.

As for the boycott, yes it will have an effect if enough people follow it. If a company is completely shut out in the cold due to their behaviour it will either end them completely or force a U-turn, period. A company cannot continue without customers and if a significant proportion of their customer base leaves them then they end, see the effect of bad press on Northern Rock in the UK - Fears over their assets led to widespread withdrawal of money and their shareprice and liquid assets plunging markably.

The real question is, will enough of the consumer base actually adhere to the boycott to make a difference?


RelaxGuy:

I think 1UP might well have the best of intentions in this case. It would be all too easy for them to just write article after article encouraging the C-Net crowd to move their way, but I think in this case they just fear for the affect it might have on their indutsry as a whole. It's a cynical world and it's easy to presume the worst, but in this case I would hold off judgement for now.

"Please do not go on GameSpot, GameFAQs ..."

Stopped reading there. How can they expect me to give up my beloved GameFAQs for a whole day? Besides, I don't give squat about reviews, they're always biased and crappy anyway (see also: recent PA comics). I just play the stupid demos and form my own hasty opinion.

Why? Because the job of a person and supporting industry integrity is more important than posting on a message board or checking hints on a video game. But I do not expect this to be very successful. For the most part, consumers in this industry are obscenely childish in terms of labor and advertising ethics and could care less if the industry harmed labor, lowered standards, or hyped up advertising. Most people will continue to buy games and their acessories as long as a game contains a franchised sequelized brand name or gets mediocre reviews.

It's this type of consumerism that is fueling the sequelized trash that is modern gaming industry.

this isnt even about the review anymore, its ethics. even if the reviews are bad anyway, you dont fuck someone over like that just because some half-assed corporation that has total disregard to the consumer wants to manipulate the system instead of playing fair.

I can't take credit for Blackout Monday - while I did as much as I could to spread it to GameSpot members, moderators, and staff, it has been a huge collective effort. The idea originated out of discussion by concerned Gamespotters in the giant Off-Topic thread, and eventually became our group effort to show solidarity with Jeff Gerstmann and the other GameSpot editors.

If they can't speak on the issue, then we'll show GS our silence - if Jeff Gerstmann can't go in to work on Monday morning, we won't go on the site.

Wouldn't it be better to suck as much bandwidth from CNet as you can without clicking on any ads?

Please do not go on GameSpot, GameFAQs, CNET, Download.com, TV.com, et cetera… do not go on ANY CNET site… Don’t come on the site, don’t Google the site, don’t click on a link to the site - don’t do ANYTHING that generates a page view, search engine hit, or *anything*

Sorry, but I gotta check out the downloads section at least once today to see if they got the latest patch for Crysis. :P

i doubt this will work, like i say gamers are increadably fickle. You just have to look at the xbox 360 to see that, great console but really bad hardware that shouldnt be tolerated yet is lapped up (and yes i have one too, im not seperating myself from the fickle masses)

As much as it pains me to not visit GameSpot (their Industry news is really good), until GameSpot/CNet actually comes out and officially and blatantly admits/denies to what they did...I'll be going with the Boycott.

The reason I say "admits/denies" is because they haven't done either, and that's my issue with the whole thing. They're turtling. All of their press releases regarding this debacle have been vague at best. The least they could do is say "No, we did not fire Jeff Gerstmann over his poor review of Kane & Lynch"...but they're not even doing that, which to me reeks of guilt.

...Does it matter if the sites don 't get that many hits on a Monday? I'm pretty sure the site stats are generated on weekly/monthly basis....

I can't. I love going on Gamefaqs.

chuma Says: « They HAVE been deleting negative consumer posts. The Eidos forums have been completely censored and any threads relating to this matter were locked and purged. »

Don't forget that tons of users have been banned on the GameSpot forums for posting the direct link to the Video Review after GameSpot desperately tried to remove every link to the Video Review from the Kane & Lynch section of the Website.

@Cron-Z: Wow, really O_O .

for reviews, i trust my friends, and people's opinions, not company opinions. i liked gamespot, i guess i wont be back. Wikipedia is a surprisingly good source of info though.

Kind of ironic. In your article, the words "blackout monday" linked to gamespot in a sentence referencing a media boycott of gamespot.

Woot! I got trolled by Pandralisk! However, I didn't get accused of being Christian (which is good because I am not, but I will have to work on that).

If you have read my past comments in other threads you would have noticed I said that K&L should be the one generating a media sensation instead of Manhunt. In the very first level I think you kill in the neighborhood of 50-60 police officers (doing nothing more than their job, trying to keep convicted criminals from escaping, i.e. being good cops). This is not a "wholesome" game as your fail sarcasm put it.

However, if you would consider the legal limits when someone is let go from a company, you would know that nothing can be said outside of "This person doesn't work here anymore." and not much else. So all this (un)righteous gamer outrage will not change anything and just makes us look petty and stupid. Remember when he gave Zelda:TP an 8.8 and people were threatening this very same person (with death threats no less). Now it is like he is a god that can do no wrong (Not a judo-christian god mind you, just a god). Did I ever say smile? Nope, did I ever say to be happy about it? Not that I see... Did I say get on with your lives because being a pissed off little troll will get you nowhere? Yes. So shut up, get back to work (unless your job is really to troll GP, then please go take a break from work).

@nightwng2000

While checking out a support threat for Jeff on one of the Gamespot forums, I saw that Gamespot mods were locking every other post made on the topic. chuma already mentioned Eidos's reaction. So there is some censoring of the backlash.

Too bad my home page is GameFAQs >_> But I've been boycotting GameSpot for a long time now, so it shouldn't be a problem.

@Vasagi

Kotaku did the same thing. I hadn't visited GameSpot in years but I wanted to see what kind of boycott people were planning. Oops. :(

OMG... Pandralisk doesn't evar buy anything! It is not a consumer!

I love how the artical has a link to a gamespot page before telling people not to go there (thus defeating the point)

clicking ads isn't the only way bandwidth is generated. There is also something known as CPM advertising which is done based on impressions. The more times the ad is shown, the more money is paid out. You don't need to click the ads for them to get money.

----
Papa Midnight

Pandralisk says:

(Insert liberal extremist propaganda here)

Tank -- "The reason I say “admits/denies” is because they haven’t done either, and that’s my issue with the whole thing. They’re turtling. All of their press releases regarding this debacle have been vague at best. The least they could do is say “No, we did not fire Jeff Gerstmann over his poor review of Kane & Lynch”…but they’re not even doing that, which to me reeks of guilt."

The problem there is twofold.

1) If they come out and say, "Yeah, we fired him because of his review of Kane & Lynch," the frenzy will be even worse. At that point you KNOW Gamespot sold out a reviewer for 30 pieces of silver (they'd have admitted it). The internet would re-explode over this.

2) If they come out and say, "No, of course we didn't fire him over this review," then everyone will accuse them of being liars, child molesters and Pope abusers. The internet would re-explode over this.

This is a no-win situation for C-Net, and they deserve every bit of it.

Has 1up offered Gerstmann a job? Or was this more about raising their brand?

Mauler

Good question. I gave up on 1UP because their reivewers seem full of themselves. If they truly cared, why not offer to employ one of the long-timers, who obviously has a following...

*Agrees with Dog_Welder*

They deserve everything right now. Firing someone high up like Gertsmann right after he gave a low score on a game that was heavily advertised? Sorry, too much coincidence. They need to fess up or point out what really happened. They are screwed no matter what though.

Society as a whole is more important than one reviewer. That's my outlook.

So how the hell do I apply it here?

"reviewer" should be person.

Hmmm....
Well, see if I resubscribe then.

Yes, I was a paid subscriber to GameSpot.

And I was satisfied with what I was getting for the price.

But if they are going to start screwing with the consumers themselves... How did it go?

"Homey don't play dat!"

And watch me blast them in my Facebook Group "Parents For Education, Not Legislation" when I get home tonight.

Nightwng2000
NW2K Software
Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

@ Chadius

Well there is the big problem. They can't really "come clean" about this. Legal reasons prevent them from saying why.

Even if they could come clean and post an entire tome of reasons why this guy was let go that was as obvious as looking up and seeing the sky as blue, the rabid internet would call them liars.

[...] The revolution as begun… sort of. GameSpot user ‘Subrosian’ declares “Black Monday” to boycott all CNET sites on a “Manic Monday.” Come on, bro, I just recovered from “Black Friday” and “Cyber Monday.” I can’t wait to get over “Hump Wednesday” so I can chill over “TGI Friday’s.” [...]

@Mort
"They can’t really “come clean” about this. Legal reasons prevent them from saying why."

That's generally not true for private companies. They, having all of the rights of "personhood" certainly have the right to freedom of speech. That's sometimes not the case with governments, so maybe that's where you're confused. Of course, none of this is to say that GameSpot won't hide behind legalisms and "corporate policy" when asked about the firing.

Because this *appears* to be such a huge ethical lapse, the public has every right to ask the company to justify its actions (and, likewise, the company has every right to explain itself). A little accountability is all anyone is really asking for here. Am I just a dinosaur for remembering when people didn't accept unspecified "legal reasons" as an excuse to avoid accountability?
 
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