Protests, Boycotts in Wake of GameSpot's Gerstmann Firing

December 3, 2007 -
While GameSpot and its parent company CNET remain mum, gamer outrage over the Jeff Gerstmann firing continues.

Employees of competing video game website 1up.com staged a demonstration on Friday outside GameSpot HQ in San Francisco. The impromptu gathering was a way of showing support for Gerstmann and the integrity of the game review process in general.

Meanwhile, GameSpot user Subrosian, who has maintained a detailed chronology of events related to the Gerstmann scandal, is calling for a "Blackout Monday" in support of the fired editor:
Please do not go on GameSpot, GameFAQs, CNET, Download.com, TV.com, et cetera... do not go on ANY CNET site... Don't come on the site, don't Google the site, don't click on a link to the site - don't do ANYTHING that generates a page view, search engine hit, or *anything*

...*we'll show CNET our silence*.

This issue is bigger than you, it's bigger than me - it's bigger than GameSpot. This is about big business being able to use *buy* public opinion...

GP: The ball would appear to be in CNET's court...

Comments

I don't see why I should not visit GameFAQs, a site I've no beef with and the website is only guilty by association with CNET in this controversy. I've never like the idea of guilty by association, which the mainstream media practices religiously(especially against gamers). I did go to it at 1:00 AM and at 8:25AM before I knew of the blackout; however I'll not go there for the rest of the day. Despite the bitter taste it leaves in my mouth for doing this to an innocent party, but I know full and well that the only way CNET will get the message is through a lost of revenue from their sites.

@Merc25

The thing is, GameFAQs is owed by the same people as Gamespot, Cnet. Cnet was the ones that apparently bear responsiblity for the firing. Additionally Gamespot and GameFAQs are the same site on the back end. Cnet is the one people are ultimately targeting, not Gamespot.

They have actually denied, but they need a credible denial. For instance, one accompanied by an explanation of what their policies are to prevent conflict of interest. 1UP has been on about conflicts of interest for years, so their reaction doesn't surprise me here.

@Gray17
I know they are mostly the same forums since the merger(there are some site specific ones).I know that they own by the same company, CNET(it's branded across everywhere on it).

Look it just doesn't sit well with me, but I'm doing nonetheless.
Anyway the point is moot, I'm boycotting them for 24 hours

CNET/GameSpot cannot issue an explicit statement on the matter, but even so some of their actions seem excessive to me. Posting a link to Gerstmann's video review on YouTube is a bannable offense on the GameSpot forums. That's just counterproductive, in my mind. All it does is bring more attention to the issue. If they really had nothing to hide, they would just let the discussion carry on in the forums. A lot of people looking at the video review have reacted by saying, "Well...actually he does seem rather unprofessional." Where's the harm in letting people have a look so they can talk about it?

There are plenty of people who have serious doubts about this rumor, and letting them talk freely can only be good for CNET. But instead of doing that, they've clamped down on the topic altogether. Even if there's nothing unethical about Gerstmann's firing, CNET deserves to have its reputation trashed by being too heavy handed in their response.

Wow ... I ... don't know what to say in response to those people who "can't go a day" without _____ site. That is the saddest, saddest, thing I have ever heard.

So disgusted.

I just won't be going there period. Gamespot holds no appeal for me anymore. Bookmarks deleted.

Download.com, on the other hand, is too goddamn useful. I'll limit my interaction, though, and won't be going there for at least a month in protest.

Serrenity

Why does that sadden and disgust you? I visit several sites each day because they offer me news of topics I enjoy. What does it matter if I, or someone else, offers their opinion of whether or not they would enjoy going a day without visiting the site(s)?

It saddens me that of all the things that could sadden you, you choose people that visit certain sites each day and would miss them if they didn't go.

So disgusted (although there is quite an amount of sarcasm in my post here).

@jds, more of a reply to Serrenity, but your reply was what caused this thought.

I would miss a GP if I didn't come here every day. One of the more intelligent forums I visit. It has drama (JT suing people), comedy (JT in general), satire (people replying to JT)... it has everything. It is Shakespearian, classic, perfect. It is like baseball and apple pie.

How about we boycott them forever instead of just one day?

Mort, you are still assuming this is all some conspiracy theory and all it has to do with is corporate policy. An arrogant whiff of associated divestment from the topic is what makes people not take you seriously to begin with.

You act as if this sort of thing happens all the time, and are so detatched from it that it doesn't even effect you. You're wrong, however. What happened here was a travesty, which in fact effects everybody.

After all, how are we to know now whether someone is telling the truth or really LYING when it comes to consumer products?
http://www.1up.com/do/newsStory?cId=3164656

And as Valleyweg has already confirmed, this goes far beyond corporate control of gaming media. It extends to other entertainment products as well, and makes the likes of Consumer Reports look like the panacea of customer service.

These companies are mainly out to rip people off, is the point the community is getting at. They should be trashed and thrashed along with their credibility, not defended by simple ingrates like you- otherwise, I wouldn't be surprised if people start buying off product reviews like apple cider!

Wouldn't that be something, if tomorrow the next consumer review for "T-Mobile phones" was entirely BOUGHT and PAID for by T-Mobile?

What if they automatically bypassed all our fair trade laws, and all of a sudden began selling THOUSANDS of low-cost phones for less than $49.99 a month to unsuspecting consumers who otherwise would have bought the superior Alltel or Nextel?

What if amazingly, those phones had completely unfounded bugs in them all over every orifice, which made them not even respond or continue to work after 30 days?

Gee, I can just smell the class-action suits piling up all over the place!

And a red-consumer boycott revolution!!!! Until all their products are buried alltogether, and certain corporations are dissolved.

That's definitely NOT how I imagined some kind of example being set for the future, but that seems to be directly what you are implying?

You are implying that it is perfectly "OKAY" to lie about consumer products, that people should be able to buy off their own way into the market all the time.

Boy that's going to be interesting, if the likes of Nokia can all of a sudden pay off a editor to give a scathing review of none other than "AT&T" - their direct competition. Just so that they can save some more dollars for the market, and effectively slice away the competition.

Oh and then let the unsuspecting masses, who did not realize this was a fraudulent and peppered review -- skip AT&T for now on and go with Nokia!

But, but.....Nothing. It is exactly the same here, only its the games & entertainment industry which multiple sources have caught doing the same thing. And they can't get away with it unless they want to lose "THEIR" support!

Hence the reason, why as in every situation the boycott works and does the job to stifle away these corporation's money until they give up. They can not do whatever they please, or else we'll punish them. That's the way it has always gone, and they can get a far worse bruising by saying otherwise.

And once again, GameSpot and the like needed to be taught a direct and lasting lesson....which leaves a "scar" on their corporate exterior. Its policy, and when GameSpot violated their own written policies they deserved everything they got- or will get, and they already know it.

@Dog_Welder

That is a good point...GameSpot/Cnet is in a Catch 22 situation. But in that sort of situation, is picking "C" really the right thing to do?

The longer Cnet keeps quiet about this whole thing, the longer the rumor mill is going to keep turning and eroding their public image until there is nothing left. The only way to stop that from happening is to pick "A" or "B".

How many protesters is that? 20? Maybe 25, some of them out of view?

I'm a regular at gamefaqs. And most of us there dislike posters with gamespot accounts. They usually act like childish idiots.

@solarisdeschain

The difference is your every day life is not affected by boycotting CNET, while gas is for most.

Firing Gerstmann is one thing. I never liked his reviews, which always seemed less than astute -- I typically got better material from random people on gamefaqs. Banning everyone who posts links to the video review they're desperately burying, however, is not what I consider an enlightened response. It's like they wanted to maximize their appearance of impropriety, and it's really just boggling that they're behaving this way.

I still can't get my fire up over this, but I do think I'll be giving them a miss when I go looking for game reviews.

@ Dan
Same is useuall true of Gamespot posters, at least from what I've seen in my lurking between the two sites. Both sides beleive the others are moronic, really it varies more by the particular board. The more regular posters there are the more things thend to get nasty.

As for the boycott, I don't know how much good it will do. I mean how much revenue will be lost from a single day? In my own opinion a better idea would simply be to do a general boycott of Eidos and Cnet i.e. nobody visits either site until one or the other says something. Never going to happen sure but there are more possibilities with a general boycott.

I don't really visit Gamespot all that often. I visit Gamefaqs whenever I need some help with a game, but I have told people looking for news on games to visit Gamespot in the past. I just saw the video review in question on youtube and I saw nothing really wrong with it. He didn't say anything derogatory about the developers or Eidos, but he did slam the game pretty good for what he calls a lazy and convoluted story, unlikeable main characters (he kept calling them "ugly" but not in a graphic sense), idiot AI, and frustrating controls. He did like the online concept, though stated with being bogged down in a mediocre game. These are all of the same complaints I've seen about the game on other review sites.

@Shrike:

The abysmal A Knight's Tale and several others. Can't forget that 9/10 Lair review by Play either.

@jdmdsp911:

What I didn't like about it was his overuse of the word "ugly". It's not like it has a dearth of synonyms he could use in its place. Other than that? Nothing

@Grendal
True, there are plenty of idiotic gfaqsers too. But I don't associate with them

Dennis, it looks like Gamespot has returned the volley:

http://www.gamespot.com/news/6183603.html?action=convert&om_clk=latestne...

The above SHOULD bring you to a news item giving some degree of an official response.

Have you seen the reviews on GameFAQS for Kane & Lynch? One must wonder if they were written by Eidos staffers. 9/10, 9/10, 8/10, 8/10, 7/10, 6/10 and here I thgouht the game was supposed to suck.

Dave, that's hardly a return volley. Basically, they fired him, but they will essentially throw him a retirement party he can't attend because he's locked out of the building. Still no assurances on how we are to know he wasn't fired over advertiser pressure.

Assuming that he was fired for a legit reason (I'm guessing it's more of a rationalizable reason), then whoever did this should still be fired for incompetence or at least banned from further meddling with the internal operations of GameSpot. The reaction to unexpectedly firing a senior editor who was one of the original employees of the site and is now one of your most visible employees is fairly predictable.

Well, there goes my GameSpot subscription.

Assume for a moment that he was fired for a bad quality review rather than a bad review. What would it look like? They would pull the review, edit it when possible, and fire the employee.

http://kotaku.com/gaming/gamespot-on-the-spot/gamespot-may-see-mass-resi...

I find this account far more realistic of how I know corporations to act.

I'm not boycotting Gamespot, but I AM boycotting Eidos.

Joystiq posted the different versions of the reviews.

http://www.joystiq.com/2007/12/05/comparison-shows-significant-edits-to-...

I disagree with the term significant but they did do some that changed the tone of the review. In some cases that made it a better negative review. It is certainly not the whitewash that was claimed or feared. It removed words like "lazy" and "lame" and put it into far more professional wording. I think the new editing makes the review better and even more negative on the game while being fair to the few parts that do work.

Protests and boycotts don't work anymore. I don't know why people even think about them.

When games cost $60 dollars a pop, nobody has time for sugar coated "word-play". Words like, "lame" and "suck", send a very clear message.

1.) Eidos, make a good game, get a good review. (there's a novel idea)
2.) Make games $10 - 15 dollars, then you can make/sale all the crappy games you want.
3.) Don't cry like a bunch of little girls, when some one says something mean.

(It's just 1 review of 1 game. Eidos is suppose to be a game company right? I mean, you do make games, right? So, stop whining, go back to the drawing board -- and don't let this situation happen again. Duh.)

Ha ha! ScrewAttack made fun of GameSpot in their Super C Video Game Vault! They said, "ScrewAttack is not being paid by Konami. We just like kick ass games."

The message words like that send is that the reviewer lacks the professionalism to put it in words that not only express the same concept but also tell you why. Calling something "lame" tells you absolutely nothing outside the fact that the reviewer didn't like it. It doesn't say anything about why and that is the most important part of the job of the reviewer. It's not enough to tell you something is bad. When a game costs 60 bucks the reviewer should also be telling you why it is lame.

Replacing "letdown" with "disappointment, especially when you consider how well this same sort of stuff worked in the developer's previous squad-based game, Freedom Fighters." tells you exactly the same thing plus why it. When games costs 60 bucks, as you have said, you need more information and not less. A one word review might work for a cheap game in a passing review. It doesn't fly for a professional review.
 
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