ESA: Game-like Training Increasing in the Workplace

June 24, 2008 -

Yesterday, GamePolitics reported that the NYPD is considering the use of video game technology to train its personnel.

They’re not the only ones.

According to a new ESA survey of 150 large U.S. companies and non-profits, 70% train their employees with interactive software.  Additionally, more than 75% of those companies already offering simulation game-based training expect to expand their usage in the next three to five years. 78% of those not currently on the bandwagon are expected to hop on in the next five years.

Said ESA CEO Michael Gallagher:

Businesses across the spectrum, from automobile manufacturers to financial service providers, are utilizing entertainment software to help educate their employees to better serve their customers and improve their bottom lines.  Interactive technology is a valuable tool in workforce development and this study underscores the fact that video games have become a mass medium helping Americans live, work and of course play.

The majority of companies surveyed claim to be satisfied with the results and sophistication of their interactive training programs. They cite a reduction of costs, faster and more consistent training, ease of measuring employee participation, and better information retention as the biggest advantages.

-Reporting from San Diego, GP Correspondent Andrew Eisen never had one lesson
 


Comments

Re: ESA: Game-like Training Increasing in the Workplace

I'm all for freedom of ttnet vitamin speech and allowing rent a car game makers to put whatever they want in games, but there's one thing about this app that has me scratching my head.  Correct me if I'm wrong, but from araç kiralama the previous article araba kiralama on this I gathered that players can use Google maps in-game to find the other (real-life?) dealers in their area.  If this is the case, has travesti anyone considered what's stopping someone from using this app to actually move drugs between hands for reals?

But majority araba kiralama of their outrage araç kiralama stems from what it could DO TO children, not the content itself.  Talk to one of these people and you'll find they don't think any books kiralık araba should be banned from children.  Mention American Psycho and they talk about kiralık araç the redeeming value of using imagination to construct a story.  Reading, no matter what the content, is largely viewed as a consequenceless activity for people of any age.  The reason why I mention American Psycho is because of the content itself.  Gaming never has and likely never will have any scenes where someone has sex with a severed head.  Not gonna happen.  Yet despite this, they'll fight tooth and nail to protect their children from two boys kissing in Bully but whatever they read is harmless... yeah.

The entire arguement is kiralık oto based upon a social normality inflicted by luddites who can't figure out the controls for Halo so it's frightening and terrifying and obviously the cause of youth violence on the rise even though, in reality, it's in decline (which is actually a HUGE suprise given minibüs kiralama the economies status).  In  a perfect world, we would have parents that actually parent.  The idea of sales restrictions on media on oto kiralama any form to accomidate parental unwillingness to get involved with their child's life is the real problem to me.  Here I am, 32 years old, and being held up at a self-scan rent a car needing to show ID before I can buy a $10 M rated game all because Soccer Momthra can't be bothered to look at the crap Billy Genericallystupidson does in his free time.  It's too hard for her, so I have to suffer?

Re: ESA: Game-like Training Increasing in the Workplace

I'm all for freedom of ttnet vitamin speech and allowing rent a car game makers to put whatever they want in games, but there's one thing about this app that has me scratching my head.  Correct me if I'm wrong, but from araç kiralama the previous article araba kiralama on this I gathered that players can use Google maps in-game to find the other (real-life?) dealers in their area.  If this is the case, has travesti anyone considered what's stopping someone from using this app to actually move drugs between hands for reals?

But majority araba kiralama of their outrage araç kiralama stems from what it could DO TO children, not the content itself.  Talk to one of these people and you'll find they don't think any books kiralık araba should be banned from children.  Mention American Psycho and they talk about kiralık araç the redeeming value of using imagination to construct a story.  Reading, no matter what the content, is largely viewed as a consequenceless activity for people of any age.  The reason why I mention American Psycho is because of the content itself.  Gaming never has and likely never will have any scenes where someone has sex with a severed head.  Not gonna happen.  Yet despite this, they'll fight tooth and nail to protect their children from two boys kissing in Bully but whatever they read is harmless... yeah.

The entire arguement is kiralık oto based upon a social normality inflicted by luddites who can't figure out the controls for Halo so it's frightening and terrifying and obviously the cause of youth violence on the rise even though, in reality, it's in decline (which is actually a HUGE suprise given minibüs kiralama the economies status).  In  a perfect world, we would have parents that actually parent.  The idea of sales restrictions on media on oto kiralama any form to accomidate parental unwillingness to get involved with their child's life is the real problem to me.  Here I am, 32 years old, and being held up at a self-scan rent a car needing to show ID before I can buy a $10 M rated game all because Soccer Momthra can't be bothered to look at the crap Billy Genericallystupidson does in his free time.  It's too hard for her, so I have to suffer?

Re: ESA: Game-like Training Increasing in the Workplace

One big costumer who got egg on his face with virtual training is the US Navy.

Remember the reports about failed maintenance inspections for navy ships these past months ? And possible the GW carrier fire ?

One contributing factor to slipping maintenance were faulty simulations, teaching the wrong* things or leaving out critical details*.

*for both: under actual circumstances on a ship. That counts weight, duration and interuptions.

Re: ESA: Game-like Training Increasing in the Workplace

General Motors and Raytheon are doing this as well. I'm a GM technician. Part of our training involves a simulation like game that resembles a bad 80's adventure game. Basically you get a work order a PC and any tools needed for diag and you can play around attempting to figure out the problem.

 

In theory it's awsome in execution it fails miserably.

Re: ESA: Game-like Training Increasing in the Workplace

Sorta on-topic maybe.

There was one system i found to be very neat.

IT work orders were assigned a point value based on difficulty, time needed, and priority.

Workers got work orders on a first come first server basis, the system was setup in a way that made you only pick work orders that you had the rights skills to fix, or you were confident you could learn to fix.

People leveled up, got points, and small monetary rewards.

So for little or no extra pay, they turned the employee's competitiveness towards improving service and improving employee skills.

 

Re: ESA: Game-like Training Increasing in the Workplace

Sounds like a really fun and motivating system!

A recent "game like" simulator I saw was to introduce students to heavy machinery operation. Had some of the nicest looking and rugged peripherals I'd ever seen (a tripped out operating chair and dual joystick things with control pads located on either side. I had a go at it and the program was surprisingly responsive given that it was just a sampler.

Re: ESA: Game-like Training Increasing in the Workplace

I love video games and all, but there are some jobs that require hands on supervision and working a physical set of controls to master.

This is, however, a great approach for cutting the cost of training with jobs that can be done via computer though.

 
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Mattsworknamegeneral, have no need or want of "Diveristy" according to shaws own research. He then went into the articles that cited it, including the origional, and showed that they argued things taht the actual research tthey quoted did NOT support, he lastly showed07/31/2015 - 6:36pm
MattsworknameAndrew: Sorry im so late in responding to your earlier question abonut sargons video, but basicly, he went through 3 phases. He first looked at the cited reasearch the articles used, by somone named shaw, and proved that the research shows that gamers, in07/31/2015 - 6:35pm
benohawk:( Well, that's crappy news James07/31/2015 - 6:29pm
james_fudgeRIP Roddy Piper :(07/31/2015 - 5:39pm
Andrew EisenI told Sega if it releases Yakuza 1&2 HD and Yakuza 5 in North America, I'll buy them. So far, they don't seem to be swayed.07/31/2015 - 5:11pm
Craig R.Too many gamers were harassing and abusing long before Baldwin decided to 'legitimize' the lunatic fringe, but that term certainly made the lunatics easier to pick out of the crowd07/31/2015 - 4:58pm
Craig R.Which is why the entire GG crowd looks like a giant bad egg07/31/2015 - 4:55pm
Craig R.Irony: the people who are feeling hostility toward their 'gamer' identity are often those who are most hostile to everybody else07/31/2015 - 4:55pm
Andrew EisenIt's not about gamers at all, it's discussing the harassment and abuse that Sarkeesian and Quinn had suffered. So yeah, not a great title but not an attack on gamers either.07/31/2015 - 4:48pm
Andrew EisenI agree than many of the titles are kinda bunk though. For example, Ars Technia's "The death of the 'gamers' and the women who 'killed' them" doesn't really work for the article.07/31/2015 - 4:47pm
Andrew EisenAnd I still don't see how articles like Polygon's "An awful week to care about video games" can be construed as an attack.07/31/2015 - 4:25pm
Andrew Eisen18 total? I've seen several lists and the total has never been above 14. The most popular collection seems to be 9 on Aug. 28 then three more on Aug. 29, Sep. 2 and Sep. 3.07/31/2015 - 4:24pm
Infophile@Goth_Skunk: Your distaste for TMS is noted and given exactly the respect it deserves. The fact that you don't like a site doesn't mean they can't be right. In the linked article, they are.07/31/2015 - 4:06pm
Goth_SkunkAnd the worst volleys are the ones being fired by the kind of people who should be standing up and saying 'Hey! This isn't cool! Stop that!'07/31/2015 - 4:05pm
Goth_SkunkNow let's come full circle: One such confrontationally titled article is easy to dismiss. Within a day, nine similarly titled articles are written. Within 4 more days, nine more articles are written. This can't be ignored. This is a blatant attack.07/31/2015 - 4:04pm
Andrew EisenAnd that's totally fine. I too often skip articles and videos based solely on an unappealing title.07/31/2015 - 3:56pm
Goth_SkunkPersonally, I would not waste time reading an article with such a blatantly confrontational title.07/31/2015 - 3:52pm
Andrew EisenGoth - Depends on how the article was written and what it actually said.07/31/2015 - 3:49pm
Goth_SkunkThis is like going fishing and castign a HUGE net that captures tuna, dolphins, sharks, cod, and salmon when all you really want to capture are clownfish.07/31/2015 - 3:48pm
Andrew EisenPerm - If the specific make and model are made clear, I have no problem with the article saving space by refering to them as "these cars" or whatever.07/31/2015 - 3:47pm
 

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