ESA: Game-like Training Increasing in the Workplace

ESA: Game-like Training Increasing in the Workplace

June 24, 2008

Yesterday, GamePolitics reported that the NYPD is considering the use of video game technology to train its personnel.

They’re not the only ones.

According to a new ESA survey of 150 large U.S. companies and non-profits, 70% train their employees with interactive software.  Additionally, more than 75% of those companies already offering simulation game-based training expect to expand their usage in the next three to five years. 78% of those not currently on the bandwagon are expected to hop on in the next five years.

Said ESA CEO Michael Gallagher:

Businesses across the spectrum, from automobile manufacturers to financial service providers, are utilizing entertainment software to help educate their employees to better serve their customers and improve their bottom lines.  Interactive technology is a valuable tool in workforce development and this study underscores the fact that video games have become a mass medium helping Americans live, work and of course play.

The majority of companies surveyed claim to be satisfied with the results and sophistication of their interactive training programs. They cite a reduction of costs, faster and more consistent training, ease of measuring employee participation, and better information retention as the biggest advantages.

-Reporting from San Diego, GP Correspondent Andrew Eisen never had one lesson
 

Comments

Re: ESA: Game-like Training Increasing in the Workplace

I love video games and all, but there are some jobs that require hands on supervision and working a physical set of controls to master.

This is, however, a great approach for cutting the cost of training with jobs that can be done via computer though.

Re: ESA: Game-like Training Increasing in the Workplace

Sorta on-topic maybe.

There was one system i found to be very neat.

IT work orders were assigned a point value based on difficulty, time needed, and priority.

Workers got work orders on a first come first server basis, the system was setup in a way that made you only pick work orders that you had the rights skills to fix, or you were confident you could learn to fix.

People leveled up, got points, and small monetary rewards.

So for little or no extra pay, they turned the employee's competitiveness towards improving service and improving employee skills.

 

Re: ESA: Game-like Training Increasing in the Workplace

Sounds like a really fun and motivating system!

A recent "game like" simulator I saw was to introduce students to heavy machinery operation. Had some of the nicest looking and rugged peripherals I'd ever seen (a tripped out operating chair and dual joystick things with control pads located on either side. I had a go at it and the program was surprisingly responsive given that it was just a sampler.

Re: ESA: Game-like Training Increasing in the Workplace

General Motors and Raytheon are doing this as well. I'm a GM technician. Part of our training involves a simulation like game that resembles a bad 80's adventure game. Basically you get a work order a PC and any tools needed for diag and you can play around attempting to figure out the problem.

 

In theory it's awsome in execution it fails miserably.

Re: ESA: Game-like Training Increasing in the Workplace

One big costumer who got egg on his face with virtual training is the US Navy.

Remember the reports about failed maintenance inspections for navy ships these past months ? And possible the GW carrier fire ?

One contributing factor to slipping maintenance were faulty simulations, teaching the wrong* things or leaving out critical details*.

*for both: under actual circumstances on a ship. That counts weight, duration and interuptions.

Re: ESA: Game-like Training Increasing in the Workplace

I'm all for freedom of ttnet vitamin speech and allowing rent a car game makers to put whatever they want in games, but there's one thing about this app that has me scratching my head.  Correct me if I'm wrong, but from araç kiralama the previous article araba kiralama on this I gathered that players can use Google maps in-game to find the other (real-life?) dealers in their area.  If this is the case, has travesti anyone considered what's stopping someone from using this app to actually move drugs between hands for reals?

But majority araba kiralama of their outrage araç kiralama stems from what it could DO TO children, not the content itself.  Talk to one of these people and you'll find they don't think any books kiralık araba should be banned from children.  Mention American Psycho and they talk about kiralık araç the redeeming value of using imagination to construct a story.  Reading, no matter what the content, is largely viewed as a consequenceless activity for people of any age.  The reason why I mention American Psycho is because of the content itself.  Gaming never has and likely never will have any scenes where someone has sex with a severed head.  Not gonna happen.  Yet despite this, they'll fight tooth and nail to protect their children from two boys kissing in Bully but whatever they read is harmless... yeah.

The entire arguement is kiralık oto based upon a social normality inflicted by luddites who can't figure out the controls for Halo so it's frightening and terrifying and obviously the cause of youth violence on the rise even though, in reality, it's in decline (which is actually a HUGE suprise given minibüs kiralama the economies status).  In  a perfect world, we would have parents that actually parent.  The idea of sales restrictions on media on oto kiralama any form to accomidate parental unwillingness to get involved with their child's life is the real problem to me.  Here I am, 32 years old, and being held up at a self-scan rent a car needing to show ID before I can buy a $10 M rated game all because Soccer Momthra can't be bothered to look at the crap Billy Genericallystupidson does in his free time.  It's too hard for her, so I have to suffer?

Re: ESA: Game-like Training Increasing in the Workplace

I'm all for freedom of ttnet vitamin speech and allowing rent a car game makers to put whatever they want in games, but there's one thing about this app that has me scratching my head.  Correct me if I'm wrong, but from araç kiralama the previous article araba kiralama on this I gathered that players can use Google maps in-game to find the other (real-life?) dealers in their area.  If this is the case, has travesti anyone considered what's stopping someone from using this app to actually move drugs between hands for reals?

But majority araba kiralama of their outrage araç kiralama stems from what it could DO TO children, not the content itself.  Talk to one of these people and you'll find they don't think any books kiralık araba should be banned from children.  Mention American Psycho and they talk about kiralık araç the redeeming value of using imagination to construct a story.  Reading, no matter what the content, is largely viewed as a consequenceless activity for people of any age.  The reason why I mention American Psycho is because of the content itself.  Gaming never has and likely never will have any scenes where someone has sex with a severed head.  Not gonna happen.  Yet despite this, they'll fight tooth and nail to protect their children from two boys kissing in Bully but whatever they read is harmless... yeah.

The entire arguement is kiralık oto based upon a social normality inflicted by luddites who can't figure out the controls for Halo so it's frightening and terrifying and obviously the cause of youth violence on the rise even though, in reality, it's in decline (which is actually a HUGE suprise given minibüs kiralama the economies status).  In  a perfect world, we would have parents that actually parent.  The idea of sales restrictions on media on oto kiralama any form to accomidate parental unwillingness to get involved with their child's life is the real problem to me.  Here I am, 32 years old, and being held up at a self-scan rent a car needing to show ID before I can buy a $10 M rated game all because Soccer Momthra can't be bothered to look at the crap Billy Genericallystupidson does in his free time.  It's too hard for her, so I have to suffer?

GamePolitics ShoutBox

Posted 07/04/09 at 09:24pm
PHX Corp: For those that want to know what i watching it's called man vs cartoon(a.k.a fixing Wile E. coyote's Mistakes one trap at a time by EMERTEC)
Posted 07/04/09 at 08:20pm
GoodRobotUs: Went out for my Mum's 65th Birthday, which is the only relevance 4/7 has in the UK for me ;)
Posted 07/04/09 at 08:18pm
Andrew Eisen: Beach + fireworks + root beer + strawberries, blackberries, raspberries, whipped topping, and pound cake = my Fourth of July!
Posted 07/04/09 at 07:58pm
GoodRobotUs: Which seems to be the only point Jack proved, that some people find some games offensive. i.e. Nothing.
Posted 07/04/09 at 07:57pm
GoodRobotUs: The discussion was supposed to be whether games were dangerous not 'Do you find some games offensive'...
Posted 07/04/09 at 07:55pm
GoodRobotUs: Some agreed, some didn't, but it was their choice to make, not the governments.
Posted 07/04/09 at 07:55pm
GoodRobotUs: By asking the audience their opinion, he more or less proved that it's a matter of personal choice
Posted 07/04/09 at 07:55pm
GoodRobotUs: Meh, he ended proving Mark's point for him
Posted 07/04/09 at 07:26pm
Erik: Jack if you are reading this you are a LIAR. There is no legal weight to the MPAA's ratings.
Posted 07/04/09 at 07:24pm
JDKJ: I still think my buddy the midget who rides a unicycle backwards while juggling four bowling pins would have been a much bigger hit with that crowd. And he can make up statistics and misinterpret studies, too.
Posted 07/04/09 at 06:33pm
Alyric: Of course, Mark falls into the common trap about Columbine, which had nothing to do with bullying, etc. See: http://slate.msn.com/id/2099203/?GT1=3256 for a more thorough explanation.
Posted 07/04/09 at 06:32pm
PHX Corp: Read this http://www.destructoid.com/sgc-09-liveblogging-the-jack-thompson-debate-138502.phtml#ext
Posted 07/04/09 at 05:54pm
PHX Corp: JT is afraid of such ban then advocates it That's what i call a total Hypocrite
Posted 07/04/09 at 05:50pm
PHX Corp: AE: JT is a -Bleeping- Jackass
Posted 07/04/09 at 05:07pm
Andrew Eisen: JT "knew it would be a good audience." Not what he said on Tuesday.
Posted 07/04/09 at 05:01pm
Andrew Eisen: VG cause violent behavior. VG companies influence behavior to get sales. Yeah, that makes sense. (To be fair, the Twitter feed makes deciphering JT's point pretty tough.)
Posted 07/04/09 at 04:52pm
Andrew Eisen: Yes, it's been proposed but as far as I know it has not been passed. Big difference.
Posted 07/04/09 at 04:50pm
Cheater87: http://www.gamezine.co.uk/news/formats/xbox360/all-violent-video-games-be-banned-in-germany-$1301757.htm
Posted 07/04/09 at 04:49pm
Andrew Eisen: Far as I know, Germany has not banned all violent video games.
Posted 07/04/09 at 04:44pm
Cheater87: Jack wants the US to follow Germany's total video game ban.
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