Circuit City Facing Game Over

Good riddance. False advertising lawsuits, unfair arbitration agreement with the employees, legal warranty plan problems, labor law violations, not to mention terrible attempts at competing with the DVD market. Working for them was hell, full of back stabbers and sharks. It was like working for an evil car dealer that only takes your soul as credit, and makes it's employees practice gerbil rituals.

Serves them right for cutting wages sometime ago.

As a former customer of Circuit City I can't wait for it to go under.  Why?  Because their sales approach sucks.  Whenever I go there I feel like a hunted animal.  At some times I've been approached by up to five employees within five minutes of entering the store, asking if I needed help, and even if I say yes they are almost always clueless because all they know is where the departments are.  I can figure that out by myself.  One time when I did make the mistake of asking for an employee to help me find something, he led me on a wild goose chase for five minutes, then finally told me that they didn't have the item in question.  I looked a little more and found it all by myself in less time!

When I go into a store, if I have questions I prefer to seek out an employee and ask.  Otherwise, I want to be left alone to browse, but Circuit City is the least likely of any store to let me do so.  Eventually I decided that Circuit City was too stressful to even bother with.  If they can't let me shop unmolested I prefer to shop elsewhere.  Their financial troubles, in my opinion, stem from their heavy-handed approach to customers - they are even worse than Best Buy.  Like I said, I'll be glad when Circuit City is gone.

 I know that some of the others on this site may not agree, but I will be very sad if Circuit City goes.

As a former employee of the company, I can say that I was always treated fairly, was considered in decisions, was never pressured to do more business than is possible on a given day, and overall enjoyed the time I spent there.  My husband just happened to work at a certain big blue electronics store at the same time and the ways that our companies differed was monumental.  For example, when his store found out where I worked, they accused him of having a conflict of interest.  When CC found out where my husband worked, the store manager told me that we would just have to try hard to convert him from the "dark side".

I hope that CC can hold on, as there are few large retail companies out there that treat their employees as if they are human beings, and from my experience CC was great at that.