ECA Statement

December 2, 2009 -

The Entertainment Consumers Association (ECA) has issued a statement in response to an article posted on the Consumerist blog today, which alleged that canceling membership in the organization was difficult and overcomplicated.

GamePolitics is a publication of the ECA.

The response, from the President of the ECA, Hal Halpin, is unedited and after the jump:

 

We were disheartened to read some of the coverage and comments related to complaints regarding our member cancellation policies this morning. The issue seems to have begun following a guest article that I penned a few months ago, where I highlighted the various policy issues that gamers should be aware of – from Net Neutrality and Universal Broadband to Digital Rights Management (DRM) and End User License Agreements (EULAs). I concluded the piece by providing those who had taken the time to diligently read the article with a coupon code, encouraging them to sign up for a free trial membership… the logic being that we’d like to have readers who care about the issues among our ranks. For about four weeks following the publishing, we had a small bump in new member acquisition, but they were not coming from the article, unfortunately. These new members were coming from websites and forums that were solely promoting the coupon code, sans important reading.

Within a relatively short period of time, some of the new members found an exploit in one of our partners’ promotional codes and spread the word. The partner tried to resolve the situation, during which time we removed any references to the program, but ultimately it was decided that the offer be terminated. We advised members as soon as we were aware and reassured them that we were working on additional offers with new partners. We updated our website during the same timeframe in a long planned for Content Management System upgrade and an inactive back-end feature became visible, which looked to give some members the option to opt-out of the association. We were alerted to the error and removed the non-functioning feature immediately. Because it was viewable and then removed, those same few members became concerned that it was a feature that had been live all along and was suddenly removed. We then attempted to explain the situation and allay their concerns.

There were then concerns about the auto-renew structure of our payment system and business model related to that same function. We explained that we are working on ramping up infrastructure to become more automated going forward, but due to a small but active number of members who were repeatedly joining, leaving and re-joining the organization – in an effort to exploit our member benefits and unduly take advantage of our partners’ generous offers – we would require a mailed letter, as per our membership agreement. Needless to say, that incensed the exploiters who then contacted the Better Business Bureau (BBB) and their personal banks to report that we attained their membership under fraudulent conditions, in effect committing fraud themselves. Upon investigating the opened investigations, the respective banks and BBB all found ECA to be soundly reputable. We understand that several of the banks have since opened fraud investigations into their customers and that they take such matters very seriously.

Over the past few years, membership in the ECA has grown substantially, the primary reason for which is directly attributable to the important work done by the association, partnerships formed with coalitions, parallel trade associations and corporations, all eager to help defend the rights of game consumers. We have added many valuable benefits for members including discounts on games-related goods and services, purchases and rentals and a whole host of additional affinity benefits. We have several retail partners who offer significant promotions and several more, which are in the process of being finalized. It is important to note that the number of members who were/are involved in this unfortunate issue is very small and not representative of the organization as a whole. We sincerely thank the dedicated ECA members and the gaming community for their understanding and support on this matter and we look forward to continuing to grow the organization to suit the needs of the consumers.

Posted in

Comments

wooaaaargh

tonight, we lol

Re: ECA Statement

Instead of replying to individual posts, I'm just going to put some generalized comments here.

Many of you seem to be upset over what the ECA has done.  My question is: What exactly has the ECA done that's upset you?  Here are some common complaints:

"The ECA has made it more inconvenient to cancel membership!"

Not really.  Cancelling membership has always been inconvenient.  The only thing that's changed is you can't call anymore but there's no evidence that that happened recently.  It could have happened anytime in the last year and a half.  Still, the phone number is still available on the ECA contact page and there's a feedback form complete with a membership cancelation category.

"The ECA tricked me into signing up by advertising an Amazon discount that didn't work!"

Nope.  When the free membership promotion was started, the discount was live.  Once Amazon ended the promotion (Amazon, not the ECA), the ads were pulled and the membership benefits section was updated to reflect that the offer had been discontinued.  Yeah, it sucks (especially if that's the whole reason you signed up) but that's the way the cookie crumbles sometimes.  Besides, you probably signed up for free so you're not out anything and there are other benefits.

"The ECA removed my ability to cancel auto renewals!"

Nope.  That functionality was never there.  Yes, some checkbox or something was visible at one point but it was never functioning.  Bottom line, you've never had the ability to do that.  Yeah, it sucks and hopefully that feature will be introduced in the future.

At the end of the day, the only thing the ECA has changed is the ability to call to cancel membership but that could have happened any time in the last 18 or so months.  There is no evidence to support the notion that the ECA took it out in response to the current membership snafu.

So, I ask again, what exactly has the ECA done to upset you?  I don't personally have a problem if you don't like the ECA but please, criticize it for something it's actually done.  Don't like the terms of service?  I can see why.  Don't think the ECA's done enough to defend consumer rights?  There's an argument there.  Think the logo's a bit too clever for its own good?  Me too.

 

Andrew Eisen

Re: ECA Statement

This argument is circular and pretty much all points have been made but here's my two cents anyway. Andrew, I'd like to be the first to acknowledge that you DID say that you agreed that the system isn't as good as it should be and you offered suggestions on ways to improve (There is a phone number on the site and a way to submit feedback). However, this doesn't mean much to people that have lost faith in the system and feel that there responses are falling on deaf ears. I don't know if that is the case but that is how people feel right now.  One example is the forum Nazi people were talking about. I've never been to the ECA forum but from what I gathered, it's not a very hospitable place to socialize freely. Then there's the pulling of offers that were apparently valuable and changing EULA to be less user friendly. The reason for this is because of people have been abusing the offers and everyone else is expected to bear the punishment. There are better ways of handling the situation and we all know it.

Yes, I agree that ECA can change their EULA when they want to and stop offering promotions they deem fit and change their practices at anytime.  We worry what's next. A 3 to 6 month processing time for the snail mail while we get charged? It's highly unlikely but they COULD say that and be within the rights to do so. Thing about it is we expect it from someone else; not from an consumer advocacy group that is supposed to be against that and for the people.

Are we overreacting? Maybe. But that is not our problem, it's the ECA's if people start canceling there memberships en masse. If not, then everyone is just talking big. End rant.

I tried to be civil and fair as best I could. Big hugs for those whose feelings I hurt.

Re: ECA Statement

"However, this doesn't mean much to people that have lost faith in the system and feel that there responses are falling on deaf ears."

I'm just trying to understand why people have lost faith in the system seeing as nothing much has changed.  If you didn't like the system from the beginning, I get you but what caused you to lose faith in the first place?  The only thing the ECA has changed is sometime in the last year and a half it removed a phone call as a method of membership cancellation from its Terms of Service.

As far as responses falling on deaf ears, I haven't been on the forums much either but from what I've seen, the mods and Halpin have been very responsive.  Unless by "their responses are falling on deaf ears" you mean they haven't immediately catered to demands like "reinstate the Amazon deal" or "give me an easier way to cancel my membership."

"Then there's the pulling of offers that were apparently valuable and changing EULA to be less user friendly."

No offers were pulled; Amazon discontinued its promotion and the ECA promptly removed the ads and updated the benefits status to discontinued.  Also, there's no evidence that the EULA changed recently.  It could have been as far back as a year and a half ago.

"The reason for this is because of people have been abusing the offers and everyone else is expected to bear the punishment. There are better ways of handling the situation and we all know it."

So?  Blame Amazon.  They're the ones that discontinued the promotion.  Why is the ire directed at the ECA for something it didn't do?

"We worry what's next."

Why?  What has happened that would make you think the ECA would start willfully ripping off its members?

 

Andrew Eisen

Re: ECA Statement

I kept my comments vague for a reason: I'm more or less uninformed as to the whole situation. Everything in my post was my observation of the all the comments so far. Since this was posted, there has been an overflow of negative feedback. The real question is whether this is a handful of people that just pissed because they want more perks or signs of a larger problem. You have to admit that most of the people here are mad about something.

Your right. Most of what has been posted hasn't had much weight. Most has been "ECA sucks" and that's not fair. The ECA does a lot for consumers and I'd hate to think that the community has turned their backs on them. The comments here seems to suggest they have.

"IF" this thread is representative of the community at large, then the issues made should be taken under consideration.

"IF IT'S NOT" then it's really doesn't matter and it's business as usual.

I'm not an ECA member so you're free to call me a hypocrite for even injecting myself in this debate. This is really beating a dead horse anyway. I appreciate what the ECA and GamePolitics does for everyone.

 

Re: ECA Statement

The real question is whether this is a handful of people that just pissed because they want more perks or signs of a larger problem.

You raise a good question and certainly one worth the ECA's time and effort spent attempting to answer as they move forward. But I suspect that the number of comments generated by this article and the substance thereof aren't any sort of accurate reflection of what the answer to that question may be. By my estimate, close to half of the comments posted here, and the most decidedly negative ones at that, are from posters who've never had a paid membership in the ECA and never had any intention of getting one. As a means of reading the mood of the actual ECA membership, they're of absolutely no value simply because they come from posters who aren't members of the ECA. But, unlike you, they don't readily admit that they aren't ECA members and therefore don't have a horse in the race. To hear them tell the story, you'd mistakenly think that the ECA somehow dipped a hand into their pockets and stole their last 10 bucks, leaving them incapable of buying food to eat or paying their rent. Which isn't to say that they've no basis to hold an opinion on the matter or that stating their opinion makes them in any way hypocritical. Just to say that their comments have absolutely no statistical value if you're interested in determining where and how many of the ECA's membership stand on this issue.  

Re: ECA Statement

Since you asked . . .

They stole their acronym from the U.N.'s Economic Commission for Africa. As if Africa hasn't been plundered enough already as it is. Now, we can't even have our own acronym. 

Thieves in the Temple!! Thieves in the Temple!!

Re: ECA Statement

I intend to wait for the flame war to blow over before I decide if I'm canceling or not.

-I apologize-

Re: ECA Statement

Looking through this post, I have come to conclude the only ones who are defending this are ECA Employee’s or Moderators and this entire situation has pretty much made the entire populace lose faith in the ECA. Just because a company has an EULA or what rule set when you sign up, you don’t leave your rights at the door. The bait and switch done does warrant people from their individual states to write their Attorney General and go from there.

I think anyone here conservative and liberal can both agree you cannot have bait and switch tactics and then remove all together two or the three ways to cancel your membership.

Re: ECA Statement

Even if I think doc kefkas political views are illogical lulz fest hes right on this one... I am shamed to see so many mindlessly defending the ECA on this whats next when the ECA says DRM is nice and user friendly will they bend over for that too?


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

I'm a social democrat, and I'm defending this, so I guess I'm now an ECA employee. Wonder when they'll pay me.

Re: ECA Statement

Looking at your post, I have to conclude that you're still as paranoid and delusional as you've always been and that your deck still don't add up to the full 52 cards.

And how would you like it if some crazy fuck-head was encouraging people to sic an Attoney General on you over some nickel and dime, petty bullshit? I bet you wouldn't like it one bit. You snitchy-ass punk bitch.

Re: ECA Statement

What all the whiny little babies here are ignoring is that you're blaimg the wrong people. You shuld be tossing the blame at the greedy little shits that were rapidly joining and cancelleing their membership solely for the discount.

Just like with piracy, it's not necessarily the organization itself that is at fault, it's the jerkasses that made these measures necessary. If you need to blame anyone, blame the peopel abusing the system for their own gains, than the people who joined for reasons bigger than themselves.

People rapidly joining and cancelleing means the EXA would have no moeny, and despite their mission they hire people that need to be paid and have expenses such as electricity and equipment as well as travel costs. You don't scream at an amusement park's manager because soem jerk went out of his way to ruin your vacation.

Seriously people ,get over yourselves.

Re: ECA Statement

Fuzzy

Ddduuuuddddeeee....... you are blind.......


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

So because some people are being tools, we should sit back and let the people in charge mess with all of us and pick on anyone who complains? I was waiting for the punchline but I'm guessing you're serious? Wow.

Yeah, public relations is about treating your customers/members/what-have-you with respect while weeding out the jerks. The ECA is currently not trying to weed them out, pretty much saying that they don't trust any member. It's just like DRM, hands down. Luckily I can still send as many letters as I want, but sending a letter to quit a website just feels stupid. Should a digital age service not include digital age communication support? Pattern analysis would be a much easier and efficient way of finding the weeds.

Re: ECA Statement

No, we're not blaming the wrong people. People misbehaving is not an excuse for ECAs incompetence for dealing with it.

 

Re: ECA Statement

So, why didn't they just deal with those particular people? And at this point, it's moot; the discount is gone. They could've also looked into better ways to distribute the discount (maybe they did, though I don't know).

Re: ECA Statement

I never joined the ECA because I didn't like to looks of their site and thought that if they are arguing for consumers rights membership should be free. So while a couple of friends joined, i didn't, and I have to say glad I didn't.

 

~Weatherlight~

~Weatherlight~

Re: ECA Statement

Meh offering a subsection and a free membership(with no preks) is not so bad...but they handle thier subsction system poorly....they should have a paypal option it has a subscription set up thats easy to manage. And that is the problem like so many other places they do not want people to easily manage their money...


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

Again to me they are selling me a service (a poor one at that), not supporting a cause....

~Weatherlight~

~Weatherlight~

Re: ECA Statement

Not sure I can agree with that. If someone's going to dedicate a large amount of their time to something like this, well, they gotta eat and get around too. Maybe if he had solid gold combs this would be a valid complaint, but...costs money to do just about anything these days.

Re: ECA Statement

There are ways of making it work without membership fees (thats not saying it will be easy either). One of the things is the ECA an organisation formed to raise awareness of a cause or is it just another buisness? To me it looks like a straight up buisness claiming to be something its not.

~Weatherlight~

~Weatherlight~

Re: ECA Statement

Yeah, because apparently the people doing this shouldn't ever be paid...

 

Making appearances at conventions, keeping a site up and running, and just keeping the lights on costs money. Hell ,the Amazon deal would have NEVER existed at all if the ECA didn't make some kind of deal wit hthem, and eventhat might have cost something.

Re: ECA Statement

People getting paid is a good thing however membership for a consumer rights organisation should be inclusive and not exclusive. Running events and activities with a fee is fine and dandy, just membership should be free. Idea being more voices to the cause. I buy a lot of stuff from places that the ECA was giving discounts on, but what good is me being a member if I am just there for the discounts? NONE

~Weatherlight~

~Weatherlight~

Re: ECA Statement

So let me see if I get this straight: people are angry at the ECA for:

- Removing a non-functioning "opt-out" button which was never supposed to exist;

- Making signing out harder because people are abusing the current system.

I notice how none of these people seem to give a rat's ass about the weasels whose exploiting caused the rule change to begin with.

Re: ECA Statement

Single use codes aren't hard. Anything the weasels do DOES NOT excuse their incompetence.

 

Re: ECA Statement

So what if it was "never supposed to exist"? Guess what? It did. Most places that allow you to cancel the same way you signed up. This isn't the case now. And as a consumer advocacy group, it should be that way.

As far as the second bullet-point, WOW. Hal himself said that it was abused by a small percentage of the membership. If that's the case, why not just deal with those abusing the system? They're now punishing everyone, which just screams sleazy to me. Even then, the discount is no longer there; there's no Amazon discount to be abused any further.

The ECA should've dealt with those abusing the system directly. Instead, they now have a huge PR nightmare on their hands and unless they pull a very fast and monumental 180, it sounds like they're going to lose a lot of members.

While the ECA has the attitude they currently have, I won't be signing up for a membership.

Re: ECA Statement

Why would they? A large percentage of them would appear, at least from my observations of a significant number of the comments usually posted here and in the back pages, to oppose most anything which would make it more difficult to rip-off other people's shit. Which suggests to me that they're not disinclined to rip-off people's shit. They'd naturally tend to not complain about the rip-off. Rather, they'd naturally tend to complain about not being able to rip-off. 

Re: ECA Statement

Sad yet truthful.

---

I once had a dream about God. In it, he was looking down upon the planet and the havoc we recked and he said unto us, "Damn Kids get off my lawn!"

I once had a dream about God. In it, he was looking down upon the planet and the havoc we recked and he said unto us, "Damn Kids get off my lawn!"

Re: ECA Statement

But it was working mostly and abuse of the current system could be easily fixed by looking at addresses and locking them out of benefits for 300 or so days after rejoin...... not to mention the certificated letter basically makes this killing a fly by hurling the planet into the sun....


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

Strange, I still have no idea how to renew my membership!

Re: ECA Statement

Its kind of sad to see a group dedicatied to protecting consumers pulling the same stunts as the corperations.

http://www.magicinkgaming.com/

Re: ECA Statement

You know, I remember the ruckus on GP over ESA's Video Game Voters Network and the inability to unsubscribe from it. That service is free.

Here we have ECA, a service that costs money, pulling the same stunt, and all of a sudden I'm supposed to feel for ECA? Not gonna happen.

Maybe you shouldn't be charging for membership, if your systems aren't ready to handle it, Hal.

-- http://pixelantes.blogspot.com/

Re: ECA Statement

ESA's VGVN isn't hard to unsubscribe just email them I did and it worked. Of course they could still count me as a number just not send me anything.

While sending the ECA a letter to cancel does suck lets hope they fix the system and allow a more better way to cancel in the near future. The biggest problem I think they have is being small without their own IT department to program the features they need into a website that IMO sucks to try using as a membership database.

Re: ECA Statement

There is a web form members can fill out right here: http://www.theeca.com/feed_back

One category is Membership (dues-related only) -> Refund requests and cancellation notices

If anyone really wants to cancel, I'd suggest starting there.  There is also a listed phone number.

 

Andrew Eisen

Re: ECA Statement

The only trouble is modernation is high and help is not really there....


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

Maybe, maybe not.  Have you tried it?  I haven't.  But I know that's the first place I'd go if I were a member seeking to cancel my membership.

 

Andrew Eisen

Re: ECA Statement

I joined the ECA in April of 2008. The sad thing is that I joined the ECA particularly because I felt that it was important to support a group that fought for my rights when it came to electronic media. I didn't care so much about the whole discount program. In fact I don't think I even used a single coupon.

Now with me, being the kind of member the ECA wants, is seeing the ECA turning around and doing exactly the OPPOSITE of what I threw my money behind. They want me, at my expense, to mail a tracked letter to them to ensure that my membership be canceled as opposed to having an online system like they should have in the first place?

This is an organization (small or not) that is fighting for digital media. It makes absolutely no sense as to why they wouldn't have automated systems in place. They have one to take credit info and set up the accounts, but they don't have one to cancel payment.

When I read through, I did see that I was able to cancel via phone, however I'm told (without ever receiving an e-mail identifying an update to the terms of membership) that I must now pay to have my membership canceled.

Am I going in circles? Maybe, but I'm just that frustrated with it. The ECA can't be held liable for uncertified mail that's lost. Well what's to say that the mail isn't just binned? Do I get a response back that my membership was canceled in writing? Will I be able to request all my billing information be purged?

Even worse is that on the forums, the data required for a cancellation request isn't available. What do we have to include? Name, Email address, forum name, member name, physical address, credit card number, ccv, or DNA? Sorry, you are not prepared, ECA.

----
There is a limit for both politicians against video games, and video games against politicians.

Re: ECA Statement

Get rid of the discounts, get rid of the auto-renewal, that'll get rid of the kids with a sense of entitlement. 

Re: ECA Statement

I found reference to the code on an Escapist article while doing another Google news search and, at the time, decided to try to sign up.  After creating an account on the ECA main website, I never received the confirmation email, even when I logged in and selected to have the email resent.

Eventually, I just gave up.  It was a low priority issue for me as signing up to be a full ECA member wasn't that big of a deal for me.  So I never really follow up any further.

To be honest, I feel I'm enough of a "member" to the ECA as the special offers that went along with being a full member weren't that important to me.  I was more interested in the consumer advocacy and political side of the organization.  Though, to be honest, I felt the organization still a bit weak in that area as well.

Nightwng2000

NW2K Software

http://www.facebook.com/nightwing2000

Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Re: ECA Statement

Agreed the ECA was weak to start with tatics like this are not that shocking really, still all in all things have not went south yet....just on the bounderline where the echos of dueling banjos are not but on the rare wind that brings with it doom.....


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

Is it just me or are Hals comments reminiscent of software companies saying anyone who complains about DRM is probably a pirate?

--------------------------------------------------

I LIKE the fence. I get 2 groups to laugh at then.

-------------------------------------------------- I LIKE the fence. I get 2 groups to laugh at then.

Re: ECA Statement

DarkSaber

 

more like anyone who wants a refund is a slimily criminal. Tho ya know refunds for services like this is silly just make it so you can get out of it easy, screw the refund I do not want another AOL like setup >>


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

Let's talk about Section 5 of the current membership agreement. (http://www.theeca.com/terms)

"5. Right to update Credit Card Account Information. If the credit card provided by Member to ECA has expired during an attempt to bill fees per section 4, ECA will revise the expiration date and proceed with billing using the same credit card account."

I admit I am not aware of the legal status of such an activity, but wouldn't a merchant keying in credit card data not directly authorized by the cardholder be in a very legally gray area? Even if the practice is legal (though morally bereft), I am curious how any banking/credit institutions would respond to reports of such activity on their cardholders' accounts.

But no matter the response from any party, such an activity is downright disturbing. The ECA is not an organization I would trust with my credit card information when they have specifically declared they would use it outside of the scope of the authorization originally given.

Re: ECA Statement

You can apply apologist political spin all you want but the fact is that this supposedly consumer friendly organisation is performing the exact kind of anti-consumer behaviour that they are supposed to be out against.  They made a screw-up in their sign up form by putting in an opt out option for auto-renewal that wasn't supposed to be there but it's our fault for not reading the EULA?  You know, the EULA of the type the organisation has repeatedly come out against?  I'm sorry, this is unaccaptable behaviour and to pull the woll over legitimate members eyes like this because some people were supposedly abusing the member benefits program is no excuse for this.  When they realised they screwed up the opt out option, they should have come out and explain it then, not when this happens to get press on The Consumerist.  And abuse of benefits or not, there's no excuse for removing the phone number and requiring members to resort to snail mail to cancel.  We aren't living 20 years ago and this organisation is supposed to represent modern consumers.

I'm disgusted by the ECA's handling of this matter and no longer have faith in the organisation.  I will be cancelling my membership and if I see another dime charged to my credit card, it will be contested.  I will also be advising every gaming community I participate in to avoid joining the ECA.  When a consumer focused organisation treats its customers worse than the industry it is supposed to be pushing our agenda towards, something is very wrong.

Parallax Abstraction
Ottawa, Ontario, Canada
blog.digital-lifeline.ca

Parallax Abstraction
Ottawa, Ontario, Canada

Re: ECA Statement

Well IMO the ECA has not lost all credabilty, still good enough to be a "non paying" member mabye soemthign better will rise from the ashes ^^


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement

Its quite simple end this now and allow people to unjoin as easy as they can join...... if you don;t you have become just another group the BBB will start knocking points on.....


Until lobbying is a hanging offense I choose anarchy! Stop supporting big media and furthering the criminalization of consumers!! http://zippydsmlee.wordpress.com/


Copyright infringement is nothing more than civil disobedience to a bad set of laws. Let's renegotiate them.

---

http://zippydsm.deviantart.com/

Re: ECA Statement


I had not yet joined the ECA, and I see that I was prudent to have not done so. I have only one thing to say about this situation though:
Mr. Halpin, you are a hypocrite and a liar.

You say, "due to a small but active number of members who were repeatedly joining, leaving and re-joining the organization – in an effort to exploit our member benefits and unduly take advantage of our partners’ generous offers – we would require a mailed letter, as per our membership agreement."

As per your membership agreement?

Your membership agreement now says, "Right to Cancel; Refund of ECA Service Fee. Members have the right to terminate this Agreement and membership in the ECA Service at any time. A Member may cancel this Agreement and membership in the ECA Service sending such request to Attn: Accounting, ECA, 64 Danbury Road, Suite 700, Wilton, CT 06897-4406."
(http://www.theeca.com/terms)

However, that was not always the case. As of April 2008, that section read "Right to Cancel; Refund of ECA Service Fee. Members have the right to terminate this Agreement and membership in the ECA Service at any time. A Member may cancel this Agreement and membership in the ECA Service by calling 1-203-761-6180."
(http://web.archive.org/web/20080403115308/www.theeca.com/terms)

Do not say that the requirement to mail a letter to cancel is "as per our membership agreement". Anyone who joined before those terms were changed unilaterally by the ECA did not agree to them and orginally agreed to terms that would have allowed them to cancel with a simple phone call.

Does the ECA have the right to change the terms of the membership agreement without notice or cause? Of course, they reserved that right to themselves under the section headed "Membership Term; Renewals."

But you, Mr. Halpin, came out against abusive EULAs and TOSs.

You said, "EULAs are a real and tangible problem... Quite simply, they're out of control... these contracts have become so unwieldy that they regularly infringe on consumer rights. Many would likely be unenforceable in a court of law. Others, consumers would be shocked to find out what all of that fine print actually meant."
(http://www.gamepolitics.com/2008/03/22/eulas-out-control-says-eca039s-ha...)

Yes, Mr. Halpin, we are shocked by what all of that fine print actually meant. And the irony is not lost on us.
 

Re: ECA Statement

Ok, now some gamers are turning into the Tea party Morons

Watching JT on GP is just like watching an episode of Jerry springer only as funny as the fights

America has just became its own version of the Jerry Springer Show after a bizarre moment in Florida involving a carnival worker.

Re: ECA Statement

As far as the content of this GP article and the comments on it, what does JT have to do with it? Or are you purposely being inane?

 
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Poll

Whose next half decade of superhero films are you most looking forward to?:

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E. Zachary KnightWatch Ultron ruin all your Disney childhood memories in this How The Ultron Teaser Should Have Ended. https://www.youtube.com/watch?v=ra1sBRLRFtc10/30/2014 - 9:23pm
ZippyDSMleeConster:they finally made a working worth while PSP emulator.10/30/2014 - 8:10pm
quiknkoldMechatama31, you can get VC2 on the Vita and Vita TV. you have to buy it through PSN on PS3 and transfer it to vita and then playstation tv. I have it on my PS TV and it works10/30/2014 - 7:15pm
MechaTama31I loved Valkyria Chronicles. Still super cheesed off that the sequels were PSP-only... :/10/30/2014 - 6:57pm
ConsterI played Steamworld Dig on the 3DS, and it's pretty fun.10/30/2014 - 6:51pm
Matthew WilsonRECOMMENDED: OS: Windows 7 Processor: Intel Core2 Duo @ 2.8GHz (or equivalent) Memory: 3 GB RAM Graphics: NVIDIA GeForce GTX 280 (or equivalent) Hard Drive: 25 GB available space10/30/2014 - 5:49pm
Matthew Wilsonhere hare the system requirements. make of ithem what you will. MINIMUM: OS: Windows Vista/Windows 7 Processor: Intel Core2 Duo @ 2.0GHz (or equivalent) Memory: 2 GB RAM Graphics: NVIDIA GeForce GTS 240 (or equivalent) Hard Drive: 25 GB available spa10/30/2014 - 5:48pm
Andrew EisenStill a game I really want to play. Hope it's a solid port.10/30/2014 - 5:42pm
Matthew WilsonValkyria Chronicles pc port needs 25ggb. not bad exept this game came out in 08 on the ps3.10/30/2014 - 4:56pm
james_fudgeEZK: my sarcasm senses are tingling ;)10/30/2014 - 4:21pm
Andrew EisenIf it's any consolation, Xbox owners, Wii U owners don't get the game at all. And if we did, we'd probably never get the DLC.10/30/2014 - 4:19pm
MaskedPixelantehttp://kotaku.com/destinys-new-dlc-kinda-screws-over-xbox-players-1652294153 Sucks when the shoe's on the other foot, huh.10/30/2014 - 4:12pm
E. Zachary KnightSo a vocational school in Oklahoma is being evacuated because someone found a briefcase in the bathroom. Imagine that. A briefcase ina school. That's unpossible.10/30/2014 - 3:33pm
prh99Also, Nintendo wants to watch you sleep..for Science! (*in best Cave Johnson voice) http://arstechnica.com/gaming/2014/10/nintendo-wants-to-watch-you-sleep-for-science/10/30/2014 - 2:47pm
prh99I got it in a Humble Bundle, it's ok but the hype is definitely over blown. Also, only being able dig in the four cardinal directions made for some irksome digging..10/30/2014 - 2:38pm
E. Zachary KnightI enjoyed it. It was very short, but rewarding and fun.10/30/2014 - 2:35pm
Andrew EisenAgainst my better judgement (game looks boring to me), I purchased Steamworld Dig. It's highly praised and it was on sale. Hopefully I'll be wrong about it and think it's as awesome as everyone else.10/30/2014 - 2:09pm
quiknkoldhttp://www.pastemagazine.com/articles/2014/10/femme-doms-of-videogames-bayonetta-doesnt-care-if.html10/30/2014 - 1:15pm
quiknkoldIf he calls himself the Effing Robot King, I can die happy10/30/2014 - 1:14pm
Michael ChandraAlso, yay for him being Ultron. :D10/30/2014 - 1:08pm
 

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