FTC Complaints: Where do Games Rank?

February 24, 2010 -

The Federal Trade Commission (FTC) has released a list (PDF) of the top complaints that consumers filed with the agency for the 2009 calendar year.

The category of videogames came in at number 30 on the list, totaling 1,185 complaints during the year, or .00089 percent of all complaints filed during the year (1,330,426). Videogame-related complaints were related to “problems with videogame companies, defective products, billing or collection, contracts, customer service, delivery, guarantees or warrantees, repairs and service.”

Complaints in the category have, however, risen over the years, from 694 in 2007 to 1,073 in 2008.

This year’s top complaint was about identify theft, which made up a whopping 21.0 percent of all complaints with 278,078 consumer inquires on the subject.

The FTC has also released an animated video to show consumers how to file a complaint.


Comments

Re: FTC Complaints: Where do Games Rank?

Yish, somebody's bad at math... Try 0.089%

Re: FTC Complaints: Where do Games Rank?

delete me.  i gotta start reading more

 

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There are only 10 types of people in this world, people who know binary and people who don't.

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There are only 10 types of people in this world, people who know binary and people who don't.

Re: FTC Complaints: Where do Games Rank?

>694 in 2007 to 1,073 in 2008.

Can we get that next to stuff like console ownership and software unit sales, or any other survey that attempts to count the number of gamers? An increase like that is pretty good if there were only 700 people playing games in '07 and a million in '08.

/b

Re: FTC Complaints: Where do Games Rank?

I wonder how many of those were mailed from Florida.

Re: FTC Complaints: Where do Games Rank?

I'd say about 1,185 complaints are from Florida.

 
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Zenjust wish they had been as open about development as they were with X1 and PS4. All we got were interviews saying everything was great and then this lol.05/26/2015 - 4:14pm
ZenYeah, he brought it up again as time went on and stated it was not to be taken seriously. And I am in NO way defending people who are acting like...well....the not so nice way to say "butts". And I don't personally think they haven't worked on the game, I05/26/2015 - 4:12pm
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Andrew Eisennot to mention horrifically insulting.05/26/2015 - 3:56pm
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ZenI understand that, but making a blanket statement to cover an entire market like that will do nothing more than push consumers away or alienate a group. Other issues stem from the interviews and public announcements they made stating the game is running05/26/2015 - 3:52pm
Andrew EisenNot an advisable thing to post, I'll grant you.05/26/2015 - 3:47pm
 

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