FTC Complaints: Where do Games Rank?

February 24, 2010 -

The Federal Trade Commission (FTC) has released a list (PDF) of the top complaints that consumers filed with the agency for the 2009 calendar year.

The category of videogames came in at number 30 on the list, totaling 1,185 complaints during the year, or .00089 percent of all complaints filed during the year (1,330,426). Videogame-related complaints were related to “problems with videogame companies, defective products, billing or collection, contracts, customer service, delivery, guarantees or warrantees, repairs and service.”

Complaints in the category have, however, risen over the years, from 694 in 2007 to 1,073 in 2008.

This year’s top complaint was about identify theft, which made up a whopping 21.0 percent of all complaints with 278,078 consumer inquires on the subject.

The FTC has also released an animated video to show consumers how to file a complaint.


Comments

Re: FTC Complaints: Where do Games Rank?

Yish, somebody's bad at math... Try 0.089%

Re: FTC Complaints: Where do Games Rank?

delete me.  i gotta start reading more

 

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There are only 10 types of people in this world, people who know binary and people who don't.

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There are only 10 types of people in this world, people who know binary and people who don't.

Re: FTC Complaints: Where do Games Rank?

>694 in 2007 to 1,073 in 2008.

Can we get that next to stuff like console ownership and software unit sales, or any other survey that attempts to count the number of gamers? An increase like that is pretty good if there were only 700 people playing games in '07 and a million in '08.

/b

Re: FTC Complaints: Where do Games Rank?

I wonder how many of those were mailed from Florida.

Re: FTC Complaints: Where do Games Rank?

I'd say about 1,185 complaints are from Florida.

 
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Andrew EisenAlready linked about 10 shouts ago.04/27/2015 - 4:00pm
ZippyDSMleehttp://www.polygon.com/2015/4/27/8503893/konami-delists-itself-from-new-york-stock-exchange This just in Konami and Capcom merge so they can ignore more IP's.04/27/2015 - 3:50pm
E. Zachary KnightNot really. I think people are overly critical of other game projects. Delays should be expected and shouldn't be considered a major failing and worthy of the crap they get.04/27/2015 - 3:09pm
Matthew WilsonI agree that Double Fine gets off way too easy compared to others.04/27/2015 - 2:40pm
PHX Corphttps://twitter.com/Nibellion/status/592762131264733185/photo/1 a Transcript reguarding the Situation at Konami has been found(CEO Went Nuts over mobile and wanted kojima removed from the company)04/27/2015 - 2:25pm
E. Zachary KnightMatthew, delaying games has been amassive point of contention for games that raised a fraction of what Double Fine did.04/27/2015 - 2:14pm
Matthew Wilsonand yes they went way way over budget from what I read.04/27/2015 - 12:33pm
Matthew Wilson@AE if they cancaled it there would be massive outrage, but people tend to be ok with a delayed game.04/27/2015 - 12:32pm
IvresseBleh, can't edit shout on my phone :-/04/27/2015 - 12:32pm
Andrew EisenHell, the Kickstarter itself raised WAY more than DF was asking but I saw no accusations of impropriety.04/27/2015 - 12:31pm
Andrew EisenA little over three years later (two and a half years after the estimated delivery date), the Double Fine Adventure Kickstarter finally delivered the game. Oddly, I never saw anyone accuse Double Fine of scamming or conning anyone.04/27/2015 - 12:30pm
Ivresse@PHX Corp: Not only that, but Konami have just delisted themselves from the NYSE:http://polygon.com/e/826793404/27/2015 - 12:28pm
Matthew Wilsonwhile I felt bad for everyone outside the US who wanted to watch the HOTS finals, the fact it was on espn 2 in prime time is a major major step forward for video games.04/27/2015 - 12:14pm
james_fudgeThanks Papa!04/27/2015 - 10:43am
PHX Corphttp://kotaku.com/its-official-silent-hills-is-cancelled-1700379816# It's Official: Silent Hills Is Cancelled04/27/2015 - 9:48am
Papa MidnightI also hope that legislation holds the individual(s) who initiated the action is criminally liable for any and all harm that may come to persons involved (whether it be the cops or the victim(s)), as well as any property damaged suffered by any party.04/27/2015 - 8:16am
Papa MidnightJames: Small typographical error in the article for the NY Congressman's legislation: earlier is misspelled as "earlkier" (context: "Chuck Schumer (D) earlkier this month.")04/27/2015 - 8:14am
Matthew WilsonUC berkeley won, and they 3 years of free tuition for winning.04/26/2015 - 11:26pm
Matthew Wilsonhttp://espn.go.com/watchespn/…/id/2497649/Heroes-of-the-Dorm heroes of the storm is being broadcast live on espn 2 never thought a moba would get a time slot like this on tv.04/26/2015 - 9:30pm
Matthew Wilsonhttp://reason.com/archives/2015/04/09/the-dmca-chill-factor this is why the dmca should be changed or gotten rid off.04/26/2015 - 6:41pm
 

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