The Federal Trade Commission (FTC) has released a list (PDF) of the top complaints that consumers filed with the agency for the 2009 calendar year.
The category of videogames came in at number 30 on the list, totaling 1,185 complaints during the year, or .00089 percent of all complaints filed during the year (1,330,426). Videogame-related complaints were related to “problems with videogame companies, defective products, billing or collection, contracts, customer service, delivery, guarantees or warrantees, repairs and service.”
Complaints in the category have, however, risen over the years, from 694 in 2007 to 1,073 in 2008.
This year’s top complaint was about identify theft, which made up a whopping 21.0 percent of all complaints with 278,078 consumer inquires on the subject.
The FTC has also released an animated video to show consumers how to file a complaint.
Comments
Re: FTC Complaints: Where do Games Rank?
Yish, somebody's bad at math... Try 0.089%
Re: FTC Complaints: Where do Games Rank?
delete me. i gotta start reading more
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There are only 10 types of people in this world, people who know binary and people who don't.
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There are only 10 types of people in this world, people who know binary and people who don't.
Re: FTC Complaints: Where do Games Rank?
>694 in 2007 to 1,073 in 2008.
Can we get that next to stuff like console ownership and software unit sales, or any other survey that attempts to count the number of gamers? An increase like that is pretty good if there were only 700 people playing games in '07 and a million in '08.
/b
Re: FTC Complaints: Where do Games Rank?
I wonder how many of those were mailed from Florida.
Re: FTC Complaints: Where do Games Rank?
I'd say about 1,185 complaints are from Florida.