GameLoft's Questionable Android Store Policy

May 27, 2010

Droid owners may want to be careful what they buy from GameLoft. According to a story in Phandroid, GameLoft has a very strict purchasing policy that only allows you a one-time purchase.

David Loft (described by Phandroid as a "regular tipster") recently contacted GameLoft about its DRM policy after the company launched a new selection of Android games. He received this rather disconcerting response from the company:

Hi!

About the handset, our policy is:

according to our refund policy, once the game is successfully installed, we cannot resend it for any reason, unless you buy it again. One purchase entitles you to one download of the game to one phone number and on one phone model only. If you delete or otherwise remove the game from your phone, or change your handset, you will have to buy it again.

About updates, I’m sorry, I have no information.

Please, visit our site and forum to get the latest info.

Best regards, and please let us know if you have any doubt.

What that means is that if anything should happen to your phone like theft or loss of data, you will lose whatever GameLoft titles you purchased and will not have access to a back-up copy. There is some confusion as to whether or not this only applies to games bought in GameLoft's new Android store or if this is simply a companywide policy on all Android games..

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Comments

Re: GameLoft's Questionable Android Store Policy

It does sound like a phone issue, but again this is targeted at application or games from gameloft. If I was w/this company as a customer, I would drop them fast. I would also complain. But it just depends on the policy and customer service for me. ehhhh.

 

 

"It's better to be hated for who you are, then be loved for who you are not." - Montgomery Gentry

"It's better to be hated for who you are, then be loved for who you are not." - Montgomery Gentry

Re: GameLoft's Questionable Android Store Policy

I was planning on getting an android as well. I will have to keep my eye out, make sure the businesses aren't being run like this. Seriously, if I wanted to pay for a one-off I'd just hire a hooker.

Re: GameLoft's Questionable Android Store Policy

GameLoft's titles are utterly shameless ripoffs of more successful IPs, only done half-assed.  Their stuff is generally garbage and best avoided anyway.

Parallax Abstraction
Ottawa, Ontario, Canada
blog.digital-lifeline.ca

Parallax Abstraction
Ottawa, Ontario, Canada

Re: GameLoft's Questionable Android Store Policy

Glad i didn't get a Droid. Hell, I didn't get one of those smartphones.

Re: GameLoft's Questionable Android Store Policy

And I thought Ubisoft was bad...

Re: GameLoft's Questionable Android Store Policy

Ubi and Gameloft have the same owners, so it's expected that they'll do the same stupid things.

Guess the Guillemots are doing everything they can to anger every gamer in every platform. Fine. They don't want our money?. Fuck them.

Re: GameLoft's Questionable Andoid Store Policy

well that sucks. I know if I get droid I won't get anything from Gameloft.

http://www.magicinkgaming.com/

Re: GameLoft's Questionable Andoid Store Policy

All cell phones are like this. Same for purchased ringtones.

-Optimum est pati quod emendare non possis-It is best to endure what you cannot change-

-Optimum est pati quod emendare non possis-It is best to endure what you cannot change-

Re: GameLoft's Questionable Andoid Store Policy

Yeah, I think you haven't moved on with the times. Old mobile phones were like this, but with all of the new phones they're not tied down in this manner any more.

Re: GameLoft's Questionable Andoid Store Policy

Only this is not a phone issue. This is a Gameloft issue.

Apps purchased from the Android Market place can be redownloaded and installed. Games purchased from the Gameloft store cannot.

E. Zachary Knight
Oklahoma City Chapter of the ECA
http://www.theeca.com/chapters_oklahoma

Re: GameLoft's Questionable Andoid Store Policy

Talk about anti-consumer business decisions. I was planning on buying an Android phone laterthis year and when I do, I know not to purchase any Gameloft software.

E. Zachary Knight
Oklahoma City Chapter of the ECA
http://www.theeca.com/chapters_oklahoma

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