Bricked Consoles Spur Suit Against Sony & Square Enix

June 7, 2010 -

Square Enix and Sony Computer Entertainment of America have been hit with a class action lawsuit filed by a San Diego gamer upset over a glitch in Final Fantasy XIII that can cause PS3 consoles to freeze up and become useless.

The lawsuit, which was filed on the behalf of all similarly situated US owners of Final Fantasy XIII for the PS3, alleges that SCEA and Square have been so busy blaming each other for the bricked PS3s, that they haven't remedied the problem or repaired the bricked units (or are charging users for the repair).

The suit alleges numerous violations of California law, including the Unfair Competition Act, the Consumer's Legal Remedies Act, and that the systems breached express and implied warranties. In addition to the contractual and consumer law claims, the suit also pleads claims of negligence and unjust enrichment.

Interestingly, the 28 page complaint cites various posts on Sony's forums as evidence that Sony was aware of the brickings immediately after the Final Fantasy XIII launch.

At this time, neither Sony nor SCEA has commented on the lawsuit. A copy of the Complaint can be viewed here (PDF).


Dan Rosenthal is lawyer and analyst for the video games industry


Comments

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

Well, no matter who loses in a Class Action Lawsuit, the only ones who win are the lawyers for both sides.

Anyway, where can I learn more about this problem?!? I just finished RDR last night and was getting ready to get back into my FFXIII game, then I see this article that it could brick my system? Where may I go for more info (I'm at work, so Google Fu isn't my friend at the moment. I can search when I get home).

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

It's far too early for that. It is the kind of case that one could expect to settle, however, there is likely to be some wrangling between SCEA and SE as to who is primarily responsible for the damage. If one party is less or not responsible, I'd expect them to contest the issue. 

-- Dan Rosenthal

-- Dan Rosenthal

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

 Thank you Mr Rosenthal.

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

 Would Mr Rosenthal care to comment on the likely success of this case?

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

 Final Fantasy XIII seems to be becoming a case study in 'things going wrong with the industry'...... starting with a lesson you think companies would have figured out by now... 'if you are developing a game for one console and that console falls out of favor, do not try to salvage what you have done and paste it into another console.  this never works'.

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

Uhh the 360 port has nothing to do with the lawsuit in hand.

http://www.magicinkgaming.com/

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

Lol, yeah, which I find hilarious.  When FFXIII first came out, PS3ers were trying to kick the "console wars" into full gear by mocking the XBoxers for the ever so slightly lower resolution of CGI movies, and for having 3 discs instead of one.

But the XBox version of the game runs perfectly, and the PS3 version can kill your system.  I just love the irony.

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

"I just love the irony."

At least this one can be avoided by simply not playing FFXIII, unlike the XBox 360 RRoD, which people are still getting...

Re: Bricked Consoles Spur Suit Against Sony & Square Enix

I do not think thats the problem sony offers decent cross console(360) development support. So I think its more to do with how fickle the hardware is.

 

Besides the BR lens which seems to be hunted by DREs besides that the system has some nasty firmware quirks.


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Re: Bricked Consoles Spur Suit Against Sony & Square Enix

 Yeah, Sony has its own sins to answer for here... a game, no matter how buggy, should not be able to brick your hardware unless it had something crazy like a firmware writer embedded in it.

Though I also in a way blame game universities.  They have, in many ways, started teaching console development like a branch of PC development rather then the embedded system it is... plus they try to churn out devs as quickly as possible so they only barely touch on complex topics like writing thread-safe code or working in resource constrained enviroments.  That was something that really annoyed me about coders complaining when the PS3 first came out.. they were completely unprepared for thinking in terms of multi-processing enviroments (that did not automagicly hide the details for them) and blamed Sony.

 
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Andrew EisenThat was quick! Pretty accurate cosplay of the new Ghostbuster uniform and proton pack: https://twitter.com/mirabellemusing/status/61673135125394227207/03/2015 - 6:23pm
Matthew Wilson@mast I dont know, but I do know it got a cult fallowing here.07/03/2015 - 6:22pm
MastermuneWasn't the Zero Escape series more popular here than in Japan?07/03/2015 - 6:19pm
Matthew Wilson@mast given the game was revealed in the US, I wouldnt be shocked if it was released at the same time.07/03/2015 - 6:15pm
MastermuneI don't trust the big AAA worldwide simultaneous releases though.07/03/2015 - 5:57pm
Mastermune@Infophile I have come to the conclusion that smaller games like zero escape, JRPG's and the like are actually worth preordering sinc they are limited quantities and since they usually release in japan first we know if there are any issues.07/03/2015 - 5:56pm
Infophile@Matthew! Awesome news. I'd preorder on that shout alone if I didn't have a policy against preordering anymore.07/03/2015 - 5:16pm
Matthew Wilsonzero escape 3 was announced today.07/03/2015 - 4:21pm
Matthew Wilson@pnx I am guessing a ddoss since that is what happened to neogaf, but sony needs to do a investment in psn as a whole. steam is still the most reliable and fastest digital platform I use.07/03/2015 - 3:06pm
PHX Corphttp://www.vg247.com/2015/07/03/psn-is-down-sony-investigating/ not again: PSN is down, Sony investigating07/03/2015 - 3:04pm
Matthew Wilsonhttp://www.vg247.com/2015/07/03/digital-extremes-trespasser-keystone-pc/ if true, this is funny and embarrassing for Digital Extremes. companies need too have better security.07/03/2015 - 2:57pm
Matthew Wilsonhttp://www.gamespot.com/videos/the-point-destiny-the-hardcore-gamers-slot-machine/2300-6425852/ this is very good, and well researched.07/03/2015 - 12:41pm
InfophileOther features to become standard: The ability to remap controls however the hell I want. Quicksave at any time (especially for handheld and mobile games). Plus everything Andrew said07/03/2015 - 10:43am
InfophileRegion-freeing becomes tricky for games with a strong online component though, especially when the servers are run by different branches in different regions.07/03/2015 - 10:41am
InfophileI'm in favor of getting rid of region-locking for any purchased games. I can understand an exception for free, ad-supported games, as many ads are only relevant in certain regions, and it's a ridiculous hassle to get ads for all regions.07/03/2015 - 10:40am
PHX Corphttp://kotaku.com/payday-2-has-been-broken-on-xbox-one-for-three-weeks-1715384186 Payday 2 Has Been Broken On Xbox One For Three Weeks07/03/2015 - 8:44am
Matthew Wilsonhttps://www.reddit.com/r/OutOfTheLoop/comments/3bxduw/why_was_riama_along_with_a_number_of_other_large/ here is a more complete acount of whats going on.07/03/2015 - 1:32am
Matthew Wilsonredit is on fire right now. most subreddits have been set to private.07/03/2015 - 1:24am
MattsworknameYou know andrew, those are actualy rock solid ideas, I woudl like those features a bunch ,especially with games that a cut scene heavly. looking at you kojima!07/03/2015 - 1:18am
Andrew EisenActually, "things I'd like to see become standard in video games" ain't a bad idea for one of my future YouTube videos.07/03/2015 - 1:05am
 

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