How to File a Net Neutrality Complaint

December 28, 2010 -

Ars Technica details how one goes about filing a complaint against a service provider under the new net neutrality rules approved by the Federal Communications Commission last week. The short answer is that for both individuals and corporate entities, filing a complaint can be an arduous task.

First, there are two kinds of complaints that can be filed: informal and formal. The FCC lets end users and "edge providers" file informal complaints through its Consumer and Government Affairs informal complaint form. Informal complaints are easier to file.

The FCC says that its Consumer Division will soon "make available resources explaining these rules and facilitating the filing of informal complaints." I hope that the process gets streamlined so that regular every-day consumers can do so without complications..

Formal complaints can be filed by anyone but costs money. A formal complaint claiming some sort of violation has a $200 filing fee attached to it. Formal complaints are also a lot more complicated - they feature a long, drawn-out process featuring "specific procedural, appearance, and docket filing rules," according to Ars. As they note, lawyers would probably involved in this process.

Complainants also "bear the burden of proving some kind of violation" in the FCC rules. For their part, broadband providers "must answer each claim with particularity and furnish facts, supported by documentation or affidavit, demonstrating the reasonableness of the challenged practice."

A deeper explanation of the process can be found at Ars Technica It's an interesting read even of you don't care about net neutrality in its current form.


Comments

Re: How to File a Net Neutrality Complaint

A shame we can't have soemthing this easy setup for DMCA take downs and couter fileings....


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MattsworknameFrom rares golden days they come, thse clasics of old. Plus, the battletoads arcade game08/03/2015 - 8:30pm
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DocMelonheadAnd TB's Response: https://soundcloud.com/totalbiscuit/enough08/03/2015 - 6:41pm
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Mattsworknametreatment. might have made him just a bit bitter08/03/2015 - 6:38pm
MattsworknameDOC: Tb is an opionated dude who holds extremely strong beliefs and has a severe distaste for those he views as being on the other side of the gamergate isue. I think a big part of it might be all those who went after him when he was undergoing cancer08/03/2015 - 6:38pm
DocMelonheadIP: You have to remember the human, everyone shouldn't be treated as gods or devils. Otherwise, we could've kill Bill Cosby for raping 40 women over the course of his career.08/03/2015 - 6:37pm
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MattsworknameAndrew: i know, I know, im just being a bit over serious today.08/03/2015 - 6:33pm
DocMelonheadIP: Should we call out Game Politics for their refusal to exclude all of Gamergate that isn't Hate speech or harassment? Because that is what your attitude tells me.08/03/2015 - 6:28pm
 

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