Microsoft Denies Kinect Red Ring Connection

January 6, 2011 -

Is Microsoft's Kinect peripheral causing Xbox 360's everywhere to fail? That's the question a BBC report asks. Microsoft says that all of this talk of "Red Rings and Kinect" is coincidental.

Admittedly, BBC Radio 4's You and Yours program doesn't gather much evidence on the matter. The program talks to a ten-year named old Adam Winnifrith, whose console "red-ringed" after connecting the Kinect to it. The next morning, his Xbox 360 continued to show the dreaded international distress signal for "Xbox 360 down."  

"We plugged it in the day we got it but only played it a few times before we got the red lights," said Adam. "The next day when we tried it again we still had the red rings of death and haven't been able to use it since."

Microsoft says that this is all mere coincidence.

"There is no correlation between the three flashing red lights error and Kinect," said a Microsoft spokesperson. "Any new instances of the three flashing red lights error are merely coincidental."

The BBC also mentions other users complaining about a similar situation where their older Xbox 360 gave up the ghost after connecting the Kinect. This thread on the Xbox forums details a few users with the same problems.

Microsoft is not accepting that these problems are related to Kinect, so users who want the problem fixed for free will more than likely have to pay a fee - mainly because most of the consoles this is happening to are well past the warranty.

We will have more on this story as it develops. Most of the complaints seem to be happening in the UK. Source: BBC by way of Gamasutra


Comments

Re: Microsoft Denies Kinect Red Ring Connection

And as we all know very well, Microsoft have always proven themselves to be so trustworthy when, in the past, they said there was no problem with the XBox 360.

 
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Wonderkarpthough not strictly games. I have Lightsabers mounted on the wall, and on a shelf you'll see the Infinity Gauntlet, the Ocarina of Time, a Sith Holocron, and some of my Ghostbusters Props11/22/2014 - 8:57pm
Wonderkarpswag of all kinds, Andrew. I'm trying to build a game room as impressive as AVGNs nerd room. I'm also trying to build a coffee table/storage space shaped like a NES Controller11/22/2014 - 8:55pm
E. Zachary KnightI need new controllers for my Gamecube. Its not everyday you can get brand new 1st party controllers.11/22/2014 - 8:51pm
Andrew EisenPredominately figurines or swag of all kinds?11/22/2014 - 8:37pm
WonderkarpI would like a new gamecube controller....but I also just like gaming swag....11/22/2014 - 8:32pm
Andrew EisenI'm just waiting to buy a new Gamecube controller for my Gamecube.11/22/2014 - 7:15pm
Wonderkarphttp://kotaku.com/smash-bros-gamecube-adapters-sold-out-online-prices-g-1662162871 Smash Bros Gamecube adapter sold out, online prices go nuts11/22/2014 - 6:50pm
Andrew EisenI bet there's a lovely comedy of errors surrounding that list's journey to the IGDA's page!11/22/2014 - 6:49pm
Andrew EisenAnd the fact that it was curated by some random person on Twitter should have been another.11/22/2014 - 6:48pm
Andrew EisenYep, it's pretty clear that whoever at the IGDA grabbed that list, didn't look at it first. I think the fact that there's over 10,000 names on it should have been a bit of a red flag.11/22/2014 - 6:44pm
Wonderkarppenguin books is on the list. wow.11/22/2014 - 6:43pm
Wonderkarpthats better, though I'd prefer something a little more than a simple tweet, I'll take it.11/22/2014 - 6:37pm
Andrew EisenKate Edwards' Twitter: "like people, tools are imperfect; we've removed it for now."11/22/2014 - 6:35pm
Andrew EisenHard to say with any certainty but it appears it at least understands the tool didn't do what it thought it did.11/22/2014 - 6:34pm
WonderkarpI've yet to find the IGDA responding too the situation other than deleting a link.11/22/2014 - 6:34pm
Matthew WilsonI hope the IGDA understands why its a mistake, that's all I want.11/22/2014 - 6:33pm
Andrew EisenHeh, lawyering up would be grossly overracting! And really silly. Well, if what the IGDA did say was not enough for you, try contacting them and letting them know how you feel.11/22/2014 - 6:31pm
Wonderkarpall I want is an apology from the IGDA. nothing fancy, not even addressed to me. Just something that says, "We messed up. We're Sorry" thats it. Not exactly those words except Sorry. If I was overreacting, I'd be lawyering up.11/22/2014 - 6:29pm
Andrew EisenI get it, I just think you're taking it the wrong way and overreacting.11/22/2014 - 6:27pm
Wonderkarpatleast Matthew understands why I am miffed at that list11/22/2014 - 6:26pm
 

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