Microsoft Denies Kinect Red Ring Connection

January 6, 2011 -

Is Microsoft's Kinect peripheral causing Xbox 360's everywhere to fail? That's the question a BBC report asks. Microsoft says that all of this talk of "Red Rings and Kinect" is coincidental.

Admittedly, BBC Radio 4's You and Yours program doesn't gather much evidence on the matter. The program talks to a ten-year named old Adam Winnifrith, whose console "red-ringed" after connecting the Kinect to it. The next morning, his Xbox 360 continued to show the dreaded international distress signal for "Xbox 360 down."  

"We plugged it in the day we got it but only played it a few times before we got the red lights," said Adam. "The next day when we tried it again we still had the red rings of death and haven't been able to use it since."

Microsoft says that this is all mere coincidence.

"There is no correlation between the three flashing red lights error and Kinect," said a Microsoft spokesperson. "Any new instances of the three flashing red lights error are merely coincidental."

The BBC also mentions other users complaining about a similar situation where their older Xbox 360 gave up the ghost after connecting the Kinect. This thread on the Xbox forums details a few users with the same problems.

Microsoft is not accepting that these problems are related to Kinect, so users who want the problem fixed for free will more than likely have to pay a fee - mainly because most of the consoles this is happening to are well past the warranty.

We will have more on this story as it develops. Most of the complaints seem to be happening in the UK. Source: BBC by way of Gamasutra


Comments

Re: Microsoft Denies Kinect Red Ring Connection

And as we all know very well, Microsoft have always proven themselves to be so trustworthy when, in the past, they said there was no problem with the XBox 360.

 
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MattsworknameWell, best of luck on that, but im not holding my breath.05/30/2015 - 5:04am
Goth_SkunkI believe the time to pull the plug was long ago, but kept quiet knowing full well Iron Patriot cannot help themself. There is a mountain of evidence to support my claim. In my opinion, it is harassment, and it needs to stop.05/30/2015 - 4:35am
Goth_SkunkIt's not getting me down. Far from it. Nevertheless, the conduct is unacceptable and has gone far beyond what any patient human being ought to be expected to tolerate.05/30/2015 - 4:34am
MattsworknameDont let him get you down Goth, I just go look at kitten videos for a bit to get my posistive mood back05/30/2015 - 4:27am
Goth_SkunkIt is not conducive to a welcoming, open-minded environment that this site is supposed to be.05/30/2015 - 2:33am
Goth_SkunkIt's highly annoying. It adds nothing of note to any topic and is of no benefit to anyone. And the fact that it has not been stopped up until now is giving me the impression that site administration condones it.05/30/2015 - 2:32am
Goth_SkunkIron Patriot goes out of their way to attack, mischaracterize, dehumanize, and otherwise derail any topic where an individual is even remotely considering siding with GamerGate.05/30/2015 - 2:31am
Goth_SkunkI believe there is sufficient evidence to accuse Iron Patriot of harassment. I would like something done about it.05/30/2015 - 2:20am
Andrew EisenFirst I hear of the Frag Dolls in many years and they're disbanding. http://fragdolls.com/frag-dolls-farewell-2/05/29/2015 - 7:59pm
WonderkarpI'd love a real Conker. the Project Spark thing I am looking at. If they provide atleast 25 hours of original conker crazyness that I dont have to build.....05/29/2015 - 7:55pm
Matthew WilsonI think he was talking about wanting a real one.05/29/2015 - 7:19pm
Andrew EisenKarp - A real Conker game or are you content with that Project Spark thing?05/29/2015 - 7:18pm
Matthew Wilson if they are smart, they hire Hideo Kojima, give him his own studio, and rebew the partnership with Guillermo del Toro.05/29/2015 - 7:04pm
MattsworknameReally hope silent hills gets made, it really deserves to be released, and konami is being stupid riht now so if MS wants to take it, more power to them.05/29/2015 - 6:32pm
Wonderkarp80% complete? Well. If there was ever a reason to make me buy a Xbone, that would be it. That and Conker05/29/2015 - 5:24pm
Matthew Wilsonif true, a very smart move.05/29/2015 - 5:24pm
Adam802Huge if true: http://www.ign.com/articles/2015/05/29/silent-hills-reportedly-an-xbox-one-exclusive?abthid=5568e08e738dff6a4f00002305/29/2015 - 5:19pm
WonderkarpRegion locking annoys me. I cant tell you how many Japanese games I want to to play but need to own another console and learn japanese to play them!05/29/2015 - 5:13pm
MattsworknameThis kinda thing is why I have a very negitive view on things like region locking and games not being released universially. it creates problems like this where the game gets reduced as a result .05/29/2015 - 4:41pm
Andrew EisenNeither will the 3DS. Wait, WHAT?! http://www.siliconera.com/2015/05/28/samurai-warriors-chronicles-3-does-not-include-nintendo-costumes-in-the-west/05/29/2015 - 4:33pm
 

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