Microsoft Denies Kinect Red Ring Connection

January 6, 2011 -

Is Microsoft's Kinect peripheral causing Xbox 360's everywhere to fail? That's the question a BBC report asks. Microsoft says that all of this talk of "Red Rings and Kinect" is coincidental.

Admittedly, BBC Radio 4's You and Yours program doesn't gather much evidence on the matter. The program talks to a ten-year named old Adam Winnifrith, whose console "red-ringed" after connecting the Kinect to it. The next morning, his Xbox 360 continued to show the dreaded international distress signal for "Xbox 360 down."  

"We plugged it in the day we got it but only played it a few times before we got the red lights," said Adam. "The next day when we tried it again we still had the red rings of death and haven't been able to use it since."

Microsoft says that this is all mere coincidence.

"There is no correlation between the three flashing red lights error and Kinect," said a Microsoft spokesperson. "Any new instances of the three flashing red lights error are merely coincidental."

The BBC also mentions other users complaining about a similar situation where their older Xbox 360 gave up the ghost after connecting the Kinect. This thread on the Xbox forums details a few users with the same problems.

Microsoft is not accepting that these problems are related to Kinect, so users who want the problem fixed for free will more than likely have to pay a fee - mainly because most of the consoles this is happening to are well past the warranty.

We will have more on this story as it develops. Most of the complaints seem to be happening in the UK. Source: BBC by way of Gamasutra


Comments

Re: Microsoft Denies Kinect Red Ring Connection

And as we all know very well, Microsoft have always proven themselves to be so trustworthy when, in the past, they said there was no problem with the XBox 360.

 
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Matthew WilsonI have said it before net nutrality will not be made in to law until Google or Netflix is blocked, or they do what they did for sopa and pull their sites down in protest.04/23/2014 - 8:02pm
Andrew EisenGee, I guess putting a former cable industry lobbyist as the Chairman of the FCC wasn't that great of an idea. http://www.nytimes.com/2014/04/24/technology/fcc-new-net-neutrality-rules.html?_r=204/23/2014 - 7:26pm
Andrew EisenIanC - I assume what he's getting at is the fact that once PS3/360 development ceases, there will be no more "For Everything But Wii U" games.04/23/2014 - 5:49pm
Andrew EisenMatthew - Yes, obviously developers will eventually move on from the PS3 and 360 but the phrase will continue to mean exactly what it means.04/23/2014 - 5:45pm
IanCAnd how does that equal his annoying phrase being meaningless?04/23/2014 - 5:09pm
Matthew Wilson@Andrew Eisen the phrase everything but wiiu will be meaningless afer this year becouse devs will drop 360/ps3 support.04/23/2014 - 4:43pm
Andrew EisenFor Everything But... 360? Huh, not many games can claim that title. Only three others that I know of.04/23/2014 - 3:45pm
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Andrew EisenI love RPGs but I didn't much care for Tales of Symphonia. I didn't bother with its sequel.04/23/2014 - 11:21am
InfophileIt had great RPGs because MS wanted to use them to break into Japan. (Which had the side-effect of screwing NA PS3 owners out of Tales of Vesperia. No, I'm not bitter, why do you ask?)04/23/2014 - 10:52am
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TheSmokeyhttp://www.huffingtonpost.com/2014/04/22/call-of-duty-swatting-hoax_n_5195659.html?utm_hp_ref=canada&ir=Canada CoD loser calls SWAT on person who beat him04/23/2014 - 7:13am
MaskedPixelantehttp://www.joystiq.com/2014/04/23/xbox-one-reaches-japan-on-september-4/ Just give it up, Microsoft. You're NEVER going to be big in Japan, especially now that the notoriously clunky in Japan Kinect is MANDATORY.04/23/2014 - 7:10am
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