Microsoft Denies Kinect Red Ring Connection

January 6, 2011 -

Is Microsoft's Kinect peripheral causing Xbox 360's everywhere to fail? That's the question a BBC report asks. Microsoft says that all of this talk of "Red Rings and Kinect" is coincidental.

Admittedly, BBC Radio 4's You and Yours program doesn't gather much evidence on the matter. The program talks to a ten-year named old Adam Winnifrith, whose console "red-ringed" after connecting the Kinect to it. The next morning, his Xbox 360 continued to show the dreaded international distress signal for "Xbox 360 down."  

"We plugged it in the day we got it but only played it a few times before we got the red lights," said Adam. "The next day when we tried it again we still had the red rings of death and haven't been able to use it since."

Microsoft says that this is all mere coincidence.

"There is no correlation between the three flashing red lights error and Kinect," said a Microsoft spokesperson. "Any new instances of the three flashing red lights error are merely coincidental."

The BBC also mentions other users complaining about a similar situation where their older Xbox 360 gave up the ghost after connecting the Kinect. This thread on the Xbox forums details a few users with the same problems.

Microsoft is not accepting that these problems are related to Kinect, so users who want the problem fixed for free will more than likely have to pay a fee - mainly because most of the consoles this is happening to are well past the warranty.

We will have more on this story as it develops. Most of the complaints seem to be happening in the UK. Source: BBC by way of Gamasutra


Comments

Re: Microsoft Denies Kinect Red Ring Connection

And as we all know very well, Microsoft have always proven themselves to be so trustworthy when, in the past, they said there was no problem with the XBox 360.

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MechaTama31Infophile: Kind of like how you're criticizing these theoretical reactions before you've even read any? ;)09/01/2015 - 12:44am
PHX CorpI'll probaly Start the stream around 8PM Eastern08/31/2015 - 10:09pm
PHX CorpOk, see you guys Tomorrow on the GP Facebook Page, I'll be steaming either the first 2 megaman games(Through Megaman Legacy Collection) or Rare Replay as the first game on My twitch.tv page tomorrow While we wait for GP to Come back up later this week08/31/2015 - 10:01pm
james_fudgeAlso check out our Facebook page and chat there! https://www.facebook.com/gamepolitics08/31/2015 - 9:53pm
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james_fudgeAllright, i'll mention this on the GP facebook page08/31/2015 - 9:49pm
PHX Corpand now it's ready to go for everyone08/31/2015 - 9:35pm
PHX Corpok, done http://www.twitch.tv/trustygemtwitch I have to put on one more finishing touch and it is ready to go08/31/2015 - 9:19pm
Andrew EisenFeel free to leave us suggestions on Facebook or Twitter too. We're going to be busy but we'll try our best to keep an eye on 'em.08/31/2015 - 8:59pm
Andrew EisenIt's an interesting idea though. If we do anything, we probably won't know until after the site goes offline so keep an eye on GP social media for announcements.08/31/2015 - 8:59pm
Andrew EisenYeah, we could use my Twitch chat box too. There's always IRC but we don't currently have a GamePolitics channel.08/31/2015 - 8:57pm
Goth_SkunkThough I think the limit is 9 at a time in the hangout, so anyone who can't get in would be stuck out in the 'on air' portion.08/31/2015 - 8:57pm
Andrew EisenFor the show, I'd like the chat open to anyone who wants to watch.08/31/2015 - 8:55pm
PHX CorpI could Set Up a Temporary chatroom on My twitch.TV page while GP is busy updating the site(since I'll be Fighting Megaman Legacy Collection on Xbox one)08/31/2015 - 8:54pm
Goth_SkunkI don't see a problem with inviting viewers. It's not like I'm advocating this to be an open forum, just something specific to GP members.08/31/2015 - 8:53pm
Andrew EisenThat's why I embed the chat box from my Twitch Page. Can't get chat on the YouTube page to work either.08/31/2015 - 8:49pm
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Andrew EisenGP Movie Night!08/31/2015 - 8:41pm
Big PermEveyone should be too busy with phantom pain to notice GP is down. Hail Vidya!08/31/2015 - 8:40pm

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