Riot Games Customer Service Rep Gets Fired For Abuse of Power

January 18, 2011 -

According to a VooDoo Extreme report, Riot Games, makers of the online strategy game League of Legends, has fired a customer service representative who live-streamed his misuse of administrative powers during a League of Legends bout. According to the report, the Riot Games employee "verbally abused a player and inappropriately banned him."

Riot Games' community relations director Steve Mescon announced that the employee has been fired. He added that the company will do a thorough review of its internal policy and training procedures to "prevent such incidents from happening in the future."

On a related note, The Escapist chronicles another QA lead - this time over at Double Helix - hurling insults and obscenities at players.

Source: Joystiq


 
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BillIn his article Max says "I've been told that we've lost thousands of dollars already, and could potentially lose thousands more, if not millions."10/23/2014 - 11:25am
BillJames, do you think new advertisers won't bring this up when negotiating Ad rates? From a business standpoint, if I were to advertise on Gawker I would point to this and be pretty firm on lower rates.10/23/2014 - 11:21am
prh99Had my say, what they do after that is their business. Though calling your current advertisers "craven idiots" and "pusillanimous morons" probably isn't all that smart if you are going to complain about lost revenue from pulled ads.10/23/2014 - 11:18am
james_fudgeand when they do they will innoculate themselves from this stuff before the deal is even signed10/23/2014 - 11:02am
james_fudgewhen you do that much traffic you can always replace advertisers, guys10/23/2014 - 11:02am
prh99I helped him out and emailed Gawkers advertisers with the message "This is how Gawker covers you when they disagree with you". Not necessarily as support for GG but he is just down right insulting. 10/23/2014 - 10:48am
BillI think he got rolled twice. They made him mad enough to insult a possible advertiser. Other advertisers are going to notice this. It may be cathartic for him, but it's not good business.10/23/2014 - 9:17am
Billhttp://gawker.com/how-we-got-rolled-by-the-dishonest-fascists-of-gamergat-164949657910/23/2014 - 9:14am
Andrew EisenMarvel also shows it understands that once it leaks, it's out there and went ahead and officially released the trailer. https://www.youtube.com/watch?v=tmeOjFno6Do10/22/2014 - 9:36pm
E. Zachary KnightMarvel's response is the best.10/22/2014 - 9:31pm
Andrew EisenI'll be streaming some games tonight at 8p PST in preparation for Saturday's marathon. twitch.tv/andreweisen10/22/2014 - 9:30pm
Adam802http://www.cbsnews.com/news/3d-video-games-surprising-concern/10/22/2014 - 9:16pm
MaskedPixelanteI'm not sure how to feel about Ultron's mouth. I'm sure he has one in the comics, but this is getting dangerously close to Transformers "Optimus has a defined mouth and it looks super weird" territory for me.10/22/2014 - 8:49pm
Andrew EisenMarvel on the leaked Avengers 2 trailer: https://twitter.com/Marvel/status/52507165630662656010/22/2014 - 8:09pm
E. Zachary KnightI squeed like a little girl when I watched the leaked Avengers Age of Ultron trailer. So much awesome.10/22/2014 - 6:47pm
quiknkoldI have a problem with games that use a digit for sequals when clearly they can be called something else. Five Nights at Freddy's 2? Nonono. Its "Another Five Nights at Freddy's" or "Five Nights Week 2"10/22/2014 - 5:30pm
E. Zachary KnightExtra Credits has come out against GamerGate. https://www.facebook.com/ExtraCredits/posts/86104175727438610/22/2014 - 5:28pm
E. Zachary Knightis it really that hard to answer a question, that to me seems fairly straight forward? I ask, because I have asked a specific question now 3 times without an actual answer in the wastebook thread.10/22/2014 - 5:20pm
Andrew EisenFive Nights at Freddy's 2! Yay! https://www.youtube.com/watch?v=lVPONdZBh6s10/22/2014 - 5:07pm
Matthew Wilsonyou guys know he doesnt work for ea anymore?10/22/2014 - 5:02pm
 

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