Visceral Responds to Disabled Gamer's Plea for Better Dead Space 2 Controls

February 8, 2011 -

The complaints of a disabled gamer who had a number of problems playing his copy of Dead Space 2 (for PC) is being helped by developer Visceral Games. British gamer Gareth Garratt, who has to play the game with his chin because he suffers from cerebral palsy, was upset that the new horror game from EA's Visceral Games studio wouldn't let him reconfigure the walking keys. Frustrated with the lack of reconfiguration options in the game (a common complaint among disabled gamers for many of the top console and PC games on the market), Gareth took to the OverClockers UK forum to complain about it.

He made his first post on January 31, and as the thread grew and word got out about his problems with Dead Space 2, it eventually came to the attention of the developers. After a mere eight days, someone from Visceral’s Australian division stumbled upon the post and brought it to the attention of Dead Space 2's executive producer, Steve Papoutsis.

Papoutsis later confirmed that Visceral was working on fixing Gareth's problem. The update containing the fix, along with some other PC version tweaks, will be released "soon."

Every game - especially PC games - should offer remappable controls. It's good to see that Visceral Games has responded to Gareth's problem, but it should also make them realize that, as developers, they need to start thinking about how all types of gamers interact with games. A customer is a customer, and as the old saying goes in business, "the customer is always right."

Source: The Escapist


Comments

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

Most of the report is news, but the last paragraph is opinion.  Now, I don't want to be hugely picky here, but I for one would like it if editorial comments in otherwise generic reporting could be flagged as such.  It used to happen and it'd be nice to revive the practice.

That being said, I disagree with the opinion.  Not every game should have remappable controls, and the customer is not always right.  They just think they are.

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Chris Kimberley

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Chris Kimberley

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

From a pure design perspective, every game should have remapable controls.... even if they are not editable in-game the idea of having controls burned into the source (as opposed to, say, loaded from a data file) is just a plain bad idea and results in a more brittle product that is harder to reconfigure during the design/testing/tuning process.

 

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

True in so far as it goes.  But that doesn't affect the end user's experience.

Unless, of course, a poor design makes it so painful to iterate on the control scheme that no one bothers to test alternate schemes to find a good one to ship.  But that's more an issue of scheduling and design than anything else.  The real issue here has to do with exposing the remappability to players.

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Chris Kimberley

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Chris Kimberley

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

I'm surprised that the pc version of Dead Space 2 didn't have the option to map out your controll setup.

http://www.magicinkgaming.com/

 
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MattsworknameBIG: how does that make sense?08/05/2015 - 12:18am
Big PermLenny Kravitz penis has been trending all day08/04/2015 - 11:45pm
MattsworknameSo far, Win 8 gave me nothing but problems08/04/2015 - 11:18pm
MattsworknameI;ll see what I can come up with tomarow08/04/2015 - 11:16pm
ZippyDSMleethose is the issue.08/04/2015 - 10:47pm
ZippyDSMleeOdd, even with admin? I have UAC turned off so I do not have to fuss with it too much, also in order to run FO3/NV you need DX,VC++ 010, mmm might try and download VC++ distro pack both 32 and 64bit from 8 to 2012 or so and isntall them see if one of thos08/04/2015 - 10:46pm
MattsworknameTried that 2 zippy, it still wouldn't work08/04/2015 - 10:43pm
ZippyDSMleeI have had to run NV in compatibility mode before. I have both FO3 and NV running fine with a bunch of mods on win8.108/04/2015 - 10:24pm
MattsworknameI did the direct x 9 fix, issue remains08/04/2015 - 10:13pm
MattsworknameI've had issues with it since the start really, as soon as I tried to run it on Win 8.1, vegas woudl crash as soon as i launched it, even when using the base game08/04/2015 - 10:12pm
MattsworknameManta: I run into issues the moment I try to use any mods. and some times even no mods08/04/2015 - 10:09pm
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black mantaFunny, Matt. I've been able to run it from Steam no problem.08/04/2015 - 10:02pm
Big PermDo you need Directx 9.0c still? Should be a manual download for win 7/808/04/2015 - 9:55pm
MattsworknameBlack manta; I've been trying to get vegas and 3 to work on windows 8 for months and no method I tries fixed it manta08/04/2015 - 9:53pm
Big PermOh wow, yeah cleared my entire history and now suggestions are subs instead08/04/2015 - 9:15pm
Big PermI think you can mecha. Unless it's just removing it from your UI and still tracking it behind the scenes08/04/2015 - 9:11pm
MechaTama31It would be nice if Youtube just let you delete a video from your history, like Netflix does.08/04/2015 - 9:09pm
black mantaF3 and NV have long been since fixed. They run great on Windows 8 and 8.1. And there's also the Unofficial Patch for F3 and the Mission Mojave patch for NV in case they don't.08/04/2015 - 9:05pm
MattsworknameYeah Big, but for those who had the game for long times, it is to late for that08/04/2015 - 8:43pm
 

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