Visceral Responds to Disabled Gamer's Plea for Better Dead Space 2 Controls

February 8, 2011 -

The complaints of a disabled gamer who had a number of problems playing his copy of Dead Space 2 (for PC) is being helped by developer Visceral Games. British gamer Gareth Garratt, who has to play the game with his chin because he suffers from cerebral palsy, was upset that the new horror game from EA's Visceral Games studio wouldn't let him reconfigure the walking keys. Frustrated with the lack of reconfiguration options in the game (a common complaint among disabled gamers for many of the top console and PC games on the market), Gareth took to the OverClockers UK forum to complain about it.

He made his first post on January 31, and as the thread grew and word got out about his problems with Dead Space 2, it eventually came to the attention of the developers. After a mere eight days, someone from Visceral’s Australian division stumbled upon the post and brought it to the attention of Dead Space 2's executive producer, Steve Papoutsis.

Papoutsis later confirmed that Visceral was working on fixing Gareth's problem. The update containing the fix, along with some other PC version tweaks, will be released "soon."

Every game - especially PC games - should offer remappable controls. It's good to see that Visceral Games has responded to Gareth's problem, but it should also make them realize that, as developers, they need to start thinking about how all types of gamers interact with games. A customer is a customer, and as the old saying goes in business, "the customer is always right."

Source: The Escapist


Comments

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

Most of the report is news, but the last paragraph is opinion.  Now, I don't want to be hugely picky here, but I for one would like it if editorial comments in otherwise generic reporting could be flagged as such.  It used to happen and it'd be nice to revive the practice.

That being said, I disagree with the opinion.  Not every game should have remappable controls, and the customer is not always right.  They just think they are.

===============

Chris Kimberley

===============

Chris Kimberley

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

From a pure design perspective, every game should have remapable controls.... even if they are not editable in-game the idea of having controls burned into the source (as opposed to, say, loaded from a data file) is just a plain bad idea and results in a more brittle product that is harder to reconfigure during the design/testing/tuning process.

 

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

True in so far as it goes.  But that doesn't affect the end user's experience.

Unless, of course, a poor design makes it so painful to iterate on the control scheme that no one bothers to test alternate schemes to find a good one to ship.  But that's more an issue of scheduling and design than anything else.  The real issue here has to do with exposing the remappability to players.

===============

Chris Kimberley

===============

Chris Kimberley

Re: Visceral Responds to Disabled Gamer's Plea for Better ...

I'm surprised that the pc version of Dead Space 2 didn't have the option to map out your controll setup.

http://www.magicinkgaming.com/

 
Forgot your password?
Username :
Password :

Poll

Did Microsoft pay too much ($2.5 billion) for Minecraft developer Mojang?:

Shout box

You're not permitted to post shouts.
Sleakersimply oust people that do harass others.09/20/2014 - 11:34am
Sleaker@Conster - I can say the same thing if you think there's been more than a handful. Until there's an actual study on rates no one can claim to know how widespread the incidence of harassment is. Thus the best we can do is 'there might be an issue' and...09/20/2014 - 11:33am
ConsterSleaker: if you think there's only been "a handful of" incidents, you have your head stuck *somewhere* - I'm assuming it's sand.09/20/2014 - 5:38am
prh99Most of it's agitprop clickbait anyway.09/20/2014 - 5:27am
prh99A good reason to stop reading reguardless of view pointhttp://www.theguardian.com/media/2013/apr/12/news-is-bad-rolf-dobelli.09/20/2014 - 5:22am
Andrew EisenWell this is unique! A musical critique of the Factual Feminist's "Are Video Games Sexist?" video. https://www.youtube.com/watch?v=-K4s7cV4Us409/20/2014 - 2:41am
Andrew EisenSome locked threads. Some let them be. So, no, I'm not seeing a problem here. No corruption. No collusion. No ethical problem with privately discussing ethics.09/20/2014 - 12:48am
Andrew EisenAnd still, in the end, Tito made up his own mind on how to handle his site. All 150 or so members went off to handle their own sites in their own ways. Some talked about it. Some didn't. Some changed disclosure policies. Some didn't.09/20/2014 - 12:40am
Andrew EisenThere were two comments other than Kochera and Tito's. One pointed out the Escapist Code of Conduct, another comment was in support of Tito.09/20/2014 - 12:40am
Andrew EisenKochera privately expressed his disagreement on how Tito decided to do something. No, I don't consider that crossing a line nor do I consider the exchange an example of the group pressuring him.09/20/2014 - 12:36am
Kronotechnical reasons. Anyways, I need to get to sleep as well.09/20/2014 - 12:29am
KronoAnd he wasn't the only one pushing Tito to censor the thread. If Tito had bowed to peer pressure, we likely wouldn't have gotten this http://goo.gl/vKiYtR which grew out of that thread. Said thread also lasted until a new one needed to be made for09/20/2014 - 12:28am
Krono@Andrew So it's an example of Kuchera crossing the line from reporter to advocate. And an example of the group pressuring for censorship.09/20/2014 - 12:21am
E. Zachary KnightAnyway, I am off to bed. I will probably wake up to all of this being knocked off the shout box.09/20/2014 - 12:20am
E. Zachary KnightKrono, that is the type of reading too much into things that bugs me. Ben did no such thing. Greg had the last word in that part of the exchange. The rest was about how to approach the story and Quinn.09/20/2014 - 12:19am
Andrew EisenSo?09/20/2014 - 12:13am
KronoExcept that the forum thread wasn't harassment, and Kuchera continued to push for the thread's removal after Tito made it clear he didn't consider it harassment.09/20/2014 - 12:12am
Andrew EisenPersonally, I see nothing wrong with someone offering their opinion or the other person making up their own mind on how to run their site.09/20/2014 - 12:06am
E. Zachary KnightKrono, I read nothing of the sort in that email chain. I read Ben giving advice on what to do when a forum thread is used to harass someone and spread falshoods about them and others.09/20/2014 - 12:05am
KronoThat's exactly what Ben Kuchera was doing to Greg Tito.09/19/2014 - 11:58pm
 

Be Heard - Contact Your Politician