PSA: DC Universe Auto-Renews on PSN

February 16, 2011 -

Game Informer points out that PlayStation Network players may want to check their settings if they are playing SOE's DC Universe Online. If you have your PSN wallet set to auto-fund purchases it will automatically charge your card when your DC Universe subscription becomes due every month. This is not some big controversy, just a warning about keeping absolute control of your purchases on PSN. Here's how the GI staff came to that conclusion:

"A couple days ago, a few of our editors began receiving notices that our free 30-day subscriptions to DC Universe Online on PS3 had expired. Because we had no credit card on file for our PlayStation 3 accounts, the accounts did not renew.

The other side of that coin is that if you do have a credit card on your PlayStation Network account, and you have your "wallet" set to auto-fund purchases, DC Universe Online will begin charging your account the regular $14.99 monthly fee, and will continue to do so until you cancel.

If you purchased the game anytime around launch week, your first renewal has likely just gone through, or is about to sometime soon. If you want to continue playing, make sure and have funds available in your account. If you don't, remember to cancel your account.
"

GI goes on to say that the game isn't as clear as it could be about the whole billing process when you first set up your account. You've been warned.

Game Informer


Comments

Re: PSA: DC Universe Auto-Renews on PSN

The ECA has no room to talk about other companies and how their auto renew policies works

Anyone remember a year or two back when the ECA promised and promotion and never delivered and to stop people from canceling their memberships they took out the feature to cancel your ECA membership online and forced people to write in which caused tons of people on the ECA web site to get banned or have their accounts purged.

Then a year later other sites report the people who wrote in never had their accounts canceled.

I know this post won’t last long though the ECA has dared to comment on another company’s policies but I am sure we will get a rave review about how good the ECA is with a photo of Hal folding his arms.

Re: PSA: DC Universe Auto-Renews on PSN

"The ECA has no room to talk about other companies and how their auto renew policies works"

It isn't.  Neither is GP.  This article is info, not criticism.

"Anyone remember a year or two back when the ECA promised and promotion and never delivered and to stop people from canceling their memberships they took out the feature to cancel your ECA membership online and forced people to write in which caused tons of people on the ECA web site to get banned or have their accounts purged."

Anyone remember a year or two back what actually happened?  I do.

-The ECA did deliver the Amazon promotion, right up until Amazon pulled it.  The ECA then removed references to the promotion and updated its benefits page accordingly.

-The ECA did not remove the "cancel auto renewal" feature.  At the time, that had never been an active feature.  Writing in was always one of the only ways to cancel your membership.  There was also an online web form.  Calling was an option at one point but had been removed sometime in the prior 18 months.

-No one was banned or had "their accounts purged" for writing in to cancel their memberships.

"Then a year later other sites report the people who wrote in never had their accounts canceled."

First I've heard of that.  Got a link?  Anyway, shortly after that incident, the ability to cancel your membership online was added.

"I know this post won’t last long though the ECA has dared to comment on another company’s policies but I am sure we will get a rave review about how good the ECA is with a photo of Hal folding his arms."

Nah, I'll leave your post up.  While completely nonfactual and dickish, it's not too far off topic but again, the ECA has not commented on another company's renewal policies.  If another site offers a rave review of the ECA, yeah, we'll probably write about it.  I personally would probably use a pic of the person writing the review or the ECA logo rather than a pic of Hal though.

 

Andrew Eisen

Re: PSA: DC Universe Auto-Renews on PSN

Is GP just totally new to MMO's or something? Just get your first credit card last week?

THIS IS NOT NEWS

Re: PSA: DC Universe Auto-Renews on PSN

PS3 players might be new to all this. For them, it is news, and they should be made aware.

Re: PSA: DC Universe Auto-Renews on PSN

If ANYONE needs to be told this, considering how long MMO's have been doing the monthly sub, they have much bigger problems than getting an unexpected charge.

Just because the MMO isn't on PC, doesn't mean they have an excuse to be an idiot.

---

With the first link, the chain is forged.

--- With the first link, the chain is forged.

Re: PSA: DC Universe Auto-Renews on PSN

Not just MMOs, but anything subscription based that accepts a credit card. Heck, Utility companies do this as well. And it's not like it's a hidden message either. By law, they're required to declare it's a monthly fee on the packaging/advertising, as well when you sign up for an account, and if it's a recurring fee, to mention it in the payment options screen and to have the definition of recurring fees on the same page. Most also have it on the final confirmation screen as well.

The only people who would be caught off guard with this are those who should not have a subscription to anything anyways.

Re: PSA: DC Universe Auto-Renews on PSN

Good thing I never plan to play it.

 
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Mattsworknamemeet ips. stupid phone.05/27/2015 - 11:34pm
MattsworknameI feel ups should have a hard line expiration date. if a company doesn't use them for ten years they have to put it on the market or make it open source05/27/2015 - 11:34pm
MechaCrashPride does play a factor. If you sell an IP to someone, and they make a ton of money off it, it makes you look like a tool: why didn't YOU make that money? Better to sit on it than be embarassed that way.05/27/2015 - 10:58pm
ZippyDSMleeAS far as I understand it the suits think sitting on a an IP till the time is right is more profitable than tradeing it around.....hevean forbit soemone use soemthing to make money with....05/27/2015 - 9:58pm
Andrew EisenOh, there's also the Facebook page.05/27/2015 - 4:29pm
hidannikOkay :( Guess I'll just have to YouTube it when I've caught up on all the other podcasts.05/27/2015 - 4:13pm
Andrew EisenI honestly don't know. The show is on my YouTube channel and we promote it here on the site every week.05/27/2015 - 4:11pm
hidannikIs there nothing a podcast app can key on?\05/27/2015 - 4:09pm
Andrew EisenYeah, we lost Libsyn quite some time ago. As such, no RSS or iTunes. We're working on finding a new (and cost effective) home but it's been really slow going.05/27/2015 - 4:07pm
hidannikThe last one on that feed was Feb 905/27/2015 - 4:05pm
hidannikThe feed is at superpac.libsyn.com05/27/2015 - 4:05pm
hidannikI ask because it hasn't shown up in my PocketCasts feed in a while. (I'm currently a month behind)05/27/2015 - 4:02pm
E. Zachary KnightAE, Loved your mom as the guest on your 30 Days of Netflix series. She is one interesting lady.05/27/2015 - 3:47pm
E. Zachary Knighthidannik, If you mean on iTunes, we are working to get it back up there soon. Otherwise, the show must go on. We record live every Saturday at 8pm Central05/27/2015 - 3:47pm
Andrew Eisenhidannik - The podcast will continue this weekend and every weekend after for the foreseeable future. What makes you ask?05/27/2015 - 3:29pm
Matthew WilsonI say no it isnt, but it depends on the reason for not selling it. were the pressured to not sell it. aka target au, or did they chose not to on their own aka gog with hatred.05/27/2015 - 3:28pm
hidannikIs there no more podcast?05/27/2015 - 3:26pm
E. Zachary KnightHere is another thought exercise. How would you feel if game developers traded in IP? http://gamasutra.com/blogs/JorgeMunoz/20150520/243471/Why_dont_developers_buysell_intellectual_property_much_like_other_assets.php05/27/2015 - 3:24pm
Andrew EisenSlightly Mad Studio comments on Wii U version of Project Cars: http://www.nintendolife.com/news/2015/05/exclusive_slightly_mad_studio_head_ian_bell_sets_the_record_straight_on_project_cars_wii_u05/27/2015 - 11:54am
E. Zachary KnightGamasutra has a really interesting interview with the Hatred developers. http://gamasutra.com/blogs/AlbertPalka/20150526/244229/Real_talk_with_Destructive_Creations_Hatred_interview.php05/27/2015 - 10:11am
 

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