Gamestop Targeted by Class Action Lawsuit

March 2, 2011 -

U.S. retailer GameStop has been targeted by a class action lawsuit alleging it obtained and recorded personal information about its customers without their express consent. The main plaintiff in the case is Melissa Arechiga of Alameda County California. Her attorneys allege that GameStop illegally recorded her name, credit card number, and personal identification information (PII) following a shop purchase. The thrust of the lawsuit is that GameSpot regularly uses PII from customers to derive additional personal information, including residential addresses.

"Such conduct is performed intentionally and without the knowledge or consent of the cardholder, and is of potentially great benefit to [GameStop]," reads the suit.

Arechiga is seeking damages and a court order preventing GameStop from retaining personal information. Because this is a class action, any Gamestop customer in California is listed as a plaintiff. A full copy of the suit can be found in this PDF on IGN.

Source: IGN by way of GI.biz


Comments

Re: Gamestop Targeted by Class Action Lawsuit

Apologies to Andrew Eisen for me about to steal one of his signature lines.

"That's not what I said."

First and foremost, you just re-iterated the point I made. It's impossible for Gamestop to have gotten her information without her consent. You use a credit card, you authorize the store to *Gasp* obtain your credit card information so we know who to send the damn bill to. It's actually federal law to NOT obtain the information. Because if you don't pay your credit card bill, they know where you spent the money. It's called a "paper trail", except replace the paper with zeroes and ones. I'd like to see it explained on how you can use a credit card and NOT give your consent to collect your credit card information.

Second, I didn't say Gamestop "has enough money". You're right, in that respect. No company "has" enough. What I actually said was "they make enough money", by which I mean that I know for a fact that the company as a whole makes enough money to the point where they don't have to resort to underhanded tactics like selling customer's information to a third party.

Nice try, but next time, try reading what someone says before you "quote" them.

 

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

The only reason she would have to give her personal information is if she A) Purchased a PowerUp Rewards Card. B) Returned an item for a refund. C) Traded in a game.

A) Is done so they know where to send your magazines.

B) Is done so they know you aren't abusing their policies.

C) Is done because just about every state law requires it.

In any of those three cases, your personal information is given to them willingly, and the latter two you even have to sign your name saying you acknowledge so.

That said, Gamestop doesn't need to sell anyone's information to anybody. They make enough money as it is.

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

Most state laws actually forbid collecting this information without consent. I don't know what you are smoking. The lawsuit is very clear that she made a regular purchase and that Gamestop retained her CC information in order to figure out her address, which is 100% illegal to do without consent.

 

Also, no company "has enough money". If you have so little factual basis to an argument that you have to say "they have enough money" then please realize you probably shouldn't be saying anything at all.

Re: Gamestop Targeted by Class Action Lawsuit

Small correction needed:

" The thrust of the lawsuit is that GameSpot regularly ..."

It's Gamestop, not Gamespot.

They are so close together spelled that I make the error a lot when going to one site or the other.

Nightwng2000

NW2K Software

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Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl
 
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Consterwhy aren't "Video game players" an option on the poll? :P07/04/2015 - 5:19am
Andrew EisenThat was quick! Pretty accurate cosplay of the new Ghostbuster uniform and proton pack: https://twitter.com/mirabellemusing/status/61673135125394227207/03/2015 - 6:23pm
Matthew Wilson@mast I dont know, but I do know it got a cult fallowing here.07/03/2015 - 6:22pm
MastermuneWasn't the Zero Escape series more popular here than in Japan?07/03/2015 - 6:19pm
Matthew Wilson@mast given the game was revealed in the US, I wouldnt be shocked if it was released at the same time.07/03/2015 - 6:15pm
MastermuneI don't trust the big AAA worldwide simultaneous releases though.07/03/2015 - 5:57pm
Mastermune@Infophile I have come to the conclusion that smaller games like zero escape, JRPG's and the like are actually worth preordering sinc they are limited quantities and since they usually release in japan first we know if there are any issues.07/03/2015 - 5:56pm
Infophile@Matthew! Awesome news. I'd preorder on that shout alone if I didn't have a policy against preordering anymore.07/03/2015 - 5:16pm
Matthew Wilsonzero escape 3 was announced today.07/03/2015 - 4:21pm
Matthew Wilson@pnx I am guessing a ddoss since that is what happened to neogaf, but sony needs to do a investment in psn as a whole. steam is still the most reliable and fastest digital platform I use.07/03/2015 - 3:06pm
PHX Corphttp://www.vg247.com/2015/07/03/psn-is-down-sony-investigating/ not again: PSN is down, Sony investigating07/03/2015 - 3:04pm
Matthew Wilsonhttp://www.vg247.com/2015/07/03/digital-extremes-trespasser-keystone-pc/ if true, this is funny and embarrassing for Digital Extremes. companies need too have better security.07/03/2015 - 2:57pm
Matthew Wilsonhttp://www.gamespot.com/videos/the-point-destiny-the-hardcore-gamers-slot-machine/2300-6425852/ this is very good, and well researched.07/03/2015 - 12:41pm
InfophileOther features to become standard: The ability to remap controls however the hell I want. Quicksave at any time (especially for handheld and mobile games). Plus everything Andrew said07/03/2015 - 10:43am
InfophileRegion-freeing becomes tricky for games with a strong online component though, especially when the servers are run by different branches in different regions.07/03/2015 - 10:41am
InfophileI'm in favor of getting rid of region-locking for any purchased games. I can understand an exception for free, ad-supported games, as many ads are only relevant in certain regions, and it's a ridiculous hassle to get ads for all regions.07/03/2015 - 10:40am
PHX Corphttp://kotaku.com/payday-2-has-been-broken-on-xbox-one-for-three-weeks-1715384186 Payday 2 Has Been Broken On Xbox One For Three Weeks07/03/2015 - 8:44am
Matthew Wilsonhttps://www.reddit.com/r/OutOfTheLoop/comments/3bxduw/why_was_riama_along_with_a_number_of_other_large/ here is a more complete acount of whats going on.07/03/2015 - 1:32am
Matthew Wilsonredit is on fire right now. most subreddits have been set to private.07/03/2015 - 1:24am
MattsworknameYou know andrew, those are actualy rock solid ideas, I woudl like those features a bunch ,especially with games that a cut scene heavly. looking at you kojima!07/03/2015 - 1:18am
 

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