Gamestop Targeted by Class Action Lawsuit

March 2, 2011 -

U.S. retailer GameStop has been targeted by a class action lawsuit alleging it obtained and recorded personal information about its customers without their express consent. The main plaintiff in the case is Melissa Arechiga of Alameda County California. Her attorneys allege that GameStop illegally recorded her name, credit card number, and personal identification information (PII) following a shop purchase. The thrust of the lawsuit is that GameSpot regularly uses PII from customers to derive additional personal information, including residential addresses.

"Such conduct is performed intentionally and without the knowledge or consent of the cardholder, and is of potentially great benefit to [GameStop]," reads the suit.

Arechiga is seeking damages and a court order preventing GameStop from retaining personal information. Because this is a class action, any Gamestop customer in California is listed as a plaintiff. A full copy of the suit can be found in this PDF on IGN.

Source: IGN by way of GI.biz


Comments

Re: Gamestop Targeted by Class Action Lawsuit

Apologies to Andrew Eisen for me about to steal one of his signature lines.

"That's not what I said."

First and foremost, you just re-iterated the point I made. It's impossible for Gamestop to have gotten her information without her consent. You use a credit card, you authorize the store to *Gasp* obtain your credit card information so we know who to send the damn bill to. It's actually federal law to NOT obtain the information. Because if you don't pay your credit card bill, they know where you spent the money. It's called a "paper trail", except replace the paper with zeroes and ones. I'd like to see it explained on how you can use a credit card and NOT give your consent to collect your credit card information.

Second, I didn't say Gamestop "has enough money". You're right, in that respect. No company "has" enough. What I actually said was "they make enough money", by which I mean that I know for a fact that the company as a whole makes enough money to the point where they don't have to resort to underhanded tactics like selling customer's information to a third party.

Nice try, but next time, try reading what someone says before you "quote" them.

 

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

The only reason she would have to give her personal information is if she A) Purchased a PowerUp Rewards Card. B) Returned an item for a refund. C) Traded in a game.

A) Is done so they know where to send your magazines.

B) Is done so they know you aren't abusing their policies.

C) Is done because just about every state law requires it.

In any of those three cases, your personal information is given to them willingly, and the latter two you even have to sign your name saying you acknowledge so.

That said, Gamestop doesn't need to sell anyone's information to anybody. They make enough money as it is.

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

Most state laws actually forbid collecting this information without consent. I don't know what you are smoking. The lawsuit is very clear that she made a regular purchase and that Gamestop retained her CC information in order to figure out her address, which is 100% illegal to do without consent.

 

Also, no company "has enough money". If you have so little factual basis to an argument that you have to say "they have enough money" then please realize you probably shouldn't be saying anything at all.

Re: Gamestop Targeted by Class Action Lawsuit

Small correction needed:

" The thrust of the lawsuit is that GameSpot regularly ..."

It's Gamestop, not Gamespot.

They are so close together spelled that I make the error a lot when going to one site or the other.

Nightwng2000

NW2K Software

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Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl
 
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Wonderkarpspeaking of game swag, went to a GTAV midnight release at a gamestop. I was getting WWE2k15. First in line so I got 2 free posters and a free Los Santos Sherrif hat that doesnt fit my head. Still sits proudly on a shelf11/22/2014 - 10:34pm
Wonderkarpno pics though cause I'm going to be moving soon hopefully so I'm not too keen on working on it, other than buying some stuff.11/22/2014 - 10:33pm
WonderkarpGhostbusters, Alien, and Aliens make up my top 3 favorite films. Its not a Coincidence that Sigourney Weaver is my favorite Actress11/22/2014 - 10:31pm
Andrew EisenIf you do build a game room you're proud of, do post pics.11/22/2014 - 10:31pm
Andrew EisenGhostbusters! My favorite movie.11/22/2014 - 10:21pm
Wonderkarpthough not strictly games. I have Lightsabers mounted on the wall, and on a shelf you'll see the Infinity Gauntlet, the Ocarina of Time, a Sith Holocron, and some of my Ghostbusters Props11/22/2014 - 8:57pm
Wonderkarpswag of all kinds, Andrew. I'm trying to build a game room as impressive as AVGNs nerd room. I'm also trying to build a coffee table/storage space shaped like a NES Controller11/22/2014 - 8:55pm
E. Zachary KnightI need new controllers for my Gamecube. Its not everyday you can get brand new 1st party controllers.11/22/2014 - 8:51pm
Andrew EisenPredominately figurines or swag of all kinds?11/22/2014 - 8:37pm
WonderkarpI would like a new gamecube controller....but I also just like gaming swag....11/22/2014 - 8:32pm
Andrew EisenI'm just waiting to buy a new Gamecube controller for my Gamecube.11/22/2014 - 7:15pm
Wonderkarphttp://kotaku.com/smash-bros-gamecube-adapters-sold-out-online-prices-g-1662162871 Smash Bros Gamecube adapter sold out, online prices go nuts11/22/2014 - 6:50pm
Andrew EisenI bet there's a lovely comedy of errors surrounding that list's journey to the IGDA's page!11/22/2014 - 6:49pm
Andrew EisenAnd the fact that it was curated by some random person on Twitter should have been another.11/22/2014 - 6:48pm
Andrew EisenYep, it's pretty clear that whoever at the IGDA grabbed that list, didn't look at it first. I think the fact that there's over 10,000 names on it should have been a bit of a red flag.11/22/2014 - 6:44pm
Wonderkarppenguin books is on the list. wow.11/22/2014 - 6:43pm
Wonderkarpthats better, though I'd prefer something a little more than a simple tweet, I'll take it.11/22/2014 - 6:37pm
Andrew EisenKate Edwards' Twitter: "like people, tools are imperfect; we've removed it for now."11/22/2014 - 6:35pm
Andrew EisenHard to say with any certainty but it appears it at least understands the tool didn't do what it thought it did.11/22/2014 - 6:34pm
WonderkarpI've yet to find the IGDA responding too the situation other than deleting a link.11/22/2014 - 6:34pm
 

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