Gamestop Targeted by Class Action Lawsuit

March 2, 2011 -

U.S. retailer GameStop has been targeted by a class action lawsuit alleging it obtained and recorded personal information about its customers without their express consent. The main plaintiff in the case is Melissa Arechiga of Alameda County California. Her attorneys allege that GameStop illegally recorded her name, credit card number, and personal identification information (PII) following a shop purchase. The thrust of the lawsuit is that GameSpot regularly uses PII from customers to derive additional personal information, including residential addresses.

"Such conduct is performed intentionally and without the knowledge or consent of the cardholder, and is of potentially great benefit to [GameStop]," reads the suit.

Arechiga is seeking damages and a court order preventing GameStop from retaining personal information. Because this is a class action, any Gamestop customer in California is listed as a plaintiff. A full copy of the suit can be found in this PDF on IGN.

Source: IGN by way of GI.biz


Comments

Re: Gamestop Targeted by Class Action Lawsuit

Apologies to Andrew Eisen for me about to steal one of his signature lines.

"That's not what I said."

First and foremost, you just re-iterated the point I made. It's impossible for Gamestop to have gotten her information without her consent. You use a credit card, you authorize the store to *Gasp* obtain your credit card information so we know who to send the damn bill to. It's actually federal law to NOT obtain the information. Because if you don't pay your credit card bill, they know where you spent the money. It's called a "paper trail", except replace the paper with zeroes and ones. I'd like to see it explained on how you can use a credit card and NOT give your consent to collect your credit card information.

Second, I didn't say Gamestop "has enough money". You're right, in that respect. No company "has" enough. What I actually said was "they make enough money", by which I mean that I know for a fact that the company as a whole makes enough money to the point where they don't have to resort to underhanded tactics like selling customer's information to a third party.

Nice try, but next time, try reading what someone says before you "quote" them.

 

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

The only reason she would have to give her personal information is if she A) Purchased a PowerUp Rewards Card. B) Returned an item for a refund. C) Traded in a game.

A) Is done so they know where to send your magazines.

B) Is done so they know you aren't abusing their policies.

C) Is done because just about every state law requires it.

In any of those three cases, your personal information is given to them willingly, and the latter two you even have to sign your name saying you acknowledge so.

That said, Gamestop doesn't need to sell anyone's information to anybody. They make enough money as it is.

"Power means nothing without honor and pride."

http://grifsgamereviews.blogspot.com My video game review site.

Re: Gamestop Targeted by Class Action Lawsuit

Most state laws actually forbid collecting this information without consent. I don't know what you are smoking. The lawsuit is very clear that she made a regular purchase and that Gamestop retained her CC information in order to figure out her address, which is 100% illegal to do without consent.

 

Also, no company "has enough money". If you have so little factual basis to an argument that you have to say "they have enough money" then please realize you probably shouldn't be saying anything at all.

Re: Gamestop Targeted by Class Action Lawsuit

Small correction needed:

" The thrust of the lawsuit is that GameSpot regularly ..."

It's Gamestop, not Gamespot.

They are so close together spelled that I make the error a lot when going to one site or the other.

Nightwng2000

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Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl

Nightwng2000 NW2K Software http://www.facebook.com/nightwing2000 Nightwng2000 is now admin to the group "Parents For Education, Not Legislation" on MySpace as http://groups.myspace.com/pfenl
 
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Andrew EisenSarkeesian and Quinn continue to get harassed and attacked and so, the story stays in the headlines. If Wolfe gets swatted again, it will be in the news again.09/19/2014 - 6:56pm
Andrew EisenYou mean Wesley Wolfe? The swatting appeared to be over his DMCA takedown, not due to his color or gender.09/19/2014 - 6:53pm
ConsterSo Sleaker, what's the sand like?09/19/2014 - 6:53pm
quiknkold@CraigR. Spreading Misandry is not going to kill Misogyny. Its just going to fuel it. half the people supporting that arguement are mysoginists themselves. They just dont know it.09/19/2014 - 6:51pm
Sleaker@CraigR - there's nothing to get over. There's no issue here until someone does an actual study on harassment rates.09/19/2014 - 6:48pm
quiknkoldWe never said Gamers were the only victims. Yes, Anita and Zoe got a bad rap. Yes, Zoe's ex was way out of line. Do I disagree with them? Depends on the arguement. Did they deserve what happened to them? Hell Effing No.09/19/2014 - 6:48pm
Sleakerbut news outlets have a tendency to blow up and sensationalize it if the person can be desrcibed as a minority, maybe because it gets the hits. How long were the 2 recent swattings in the news for? 1 was a white male developer....09/19/2014 - 6:47pm
Craig R.Get over it.09/19/2014 - 6:46pm
Craig R.Gamers are just lucky that their behavior wasn't brought to attention of everybody else sooner, and gamers are pissy about that09/19/2014 - 6:46pm
SleakerIn fact, just because a few female developers every year get harassed doesn't make it systematic. As a whole developers are harassed by people.. Swatted, etc.09/19/2014 - 6:46pm
Craig R.And if you don't think misogyny and sexism is widespread, then you're living with your head buried in the sand09/19/2014 - 6:45pm
Craig R.Apparently it's the gamers who are the only victims from GamerGate09/19/2014 - 6:44pm
Sleaker@AE - 1 person getting harassed is a problem. But just because 1 person gets harassed for being a female developer doesn't mean it's a systematic problem or indicative of a whole demographic.09/19/2014 - 6:44pm
Andrew EisenI don't believe anyone said or even remotely implied that harassing anyone was okay.09/19/2014 - 6:41pm
quiknkoldGeneral are being harassed, doxxed, hacked, just because they are being perceived as white males. And what about the White Males who are victims. Its ok to harass them? Anita Sarkeesian gets a bomb threat yeah, but what about the others.09/19/2014 - 6:36pm
quiknkoldwhat about all the gamers who are being harrassed, Andrew. Why does it have to be just about the women in the industry. We have 2 women, and only a handful of accounts recorded. While you could throw a dart at the internet and find a site where Gamers in09/19/2014 - 6:35pm
Andrew EisenOkay, you're talking specifically about harassment of women in the industry. So... how many (or what percentage of) women have to be harassed before you'd consider it a problem?09/19/2014 - 6:27pm
SleakerSo I think at best, we can just say something akin to 'there might be a problem, but we need more reliable information'09/19/2014 - 6:11pm
SleakerBut that takes someone actually doing a legitimate study on females in game development workplaces etc. And so far a good number of studies that get shoved into the center of attention are sensationalized through shoddy metrics and practices.09/19/2014 - 6:10pm
Sleaker@AE - I think there are select instances of gender problems that are highlighted, but I don't believe they are the norm, or 'widespread.' What would be more helpful is to show hard statistics. 1 in 100 female developers is harassed or somthing like this.09/19/2014 - 6:10pm
 

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