Valve: Steam Sales Data Will Remain Private

April 21, 2011 -

Valve says that it will not be cooperating with various sales tracking firms who want access to internal data from its digital distribution service. Speaking to MCV, Steam’s Jason Holtman said that sharing the data would be counterintuitive if released publicly and that retaining it for developers and publishers only is the best option.

"The idea of a chart is old," said Holtman. "It came from people trying to aggregate disaggregated information. What we provide to partners is much more rapid and perfected information."

Valve provides publishers and developers with hourly updates of download figures. This allows those partners to measure the effectiveness of things like in marketing pushes and special offers. Releasing that data on a monthly basis would be a mistake, according to Holtman.

"If you look back at the way retail charts have been made, they have been proven to be telling an inaccurate story. They apparently had shown how the PC format was dying when it was actually thriving."

While research firms such as NPD Group and Chart-Track might not like the fact that it will not have access to data for the biggest digital distribution platform in the world, Valve is only interested in helping companies it does business with via Steam.

"The point is, it's not super important for a publisher or developer to know how well everyone is doing. What's important to know is exactly how your game is doing - why it's climbing and why it's falling. Your daily sales, your daily swing, your rewards for online campaign number three. That's what we provide."

Source: GI.biz


Comments

Re: Valve: Steam Sales Data Will Remain Private

That is highly disappointing. Valve is assuming that anyone who isn't a Developer or Publisher isn't qualified to assess sales information. I think the information that Steam has on games sales is important for the game industry to thrive. My guess is that Steam is withholding information for selfish reasons.

Re: Valve: Steam Sales Data Will Remain Private

Isn't it the developers choice to share their sales or not?  Valve gives them all the information.  Unless there is some sort of contract that doesn't allow them to share it, which I doubt.  

Pwnage of Empires Xbox 360 Indie RTS

Re: Valve: Steam Sales Data Will Remain Private

The problem is, without any comparison numbers, a developer's sales exist in a vacuum.  If I released a game on Steam, I'd want to know how I was stacking up compared to other titles in my genre, for instance.  That's an important way to gauge popularity and helps determine what features the market is looking for.

It's also kind of backhanded to say that sales aren't important only 24 hours after you've put out a press statement about the four million copies of Portal you sold.  But I guess they couldn't have added that mysterious "and maybe more!" on their figures if Steam sales were public, so perhaps the message here is that only console and retail sales are important?  Come to think of it, is there any way to verify advertised sales figures?  Could I say my game sold ten million copies and get away with it, since according to their policies they wouldn't be able to contradict me?

---
Fangamer

---
Fangamer

Re: Valve: Steam Sales Data Will Remain Private

It would be useful for people trying to gauge how much a certain game has sold total when it's released as a physical disc as well as online, however it would be "bad" from Valve's perspective because they would love for Steam to be the only distribution method and this would go against that ideal.  I don't see why you can't provide both.

 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
MechaTama31Of course, I'm looking at these tweets in isolation, I don't know a thing about the guy.10/19/2014 - 7:06pm
MechaTama31If anything, the sarcastic implication seems to be that the SJW crowd is bringing back the bullying of nerds. But it's the GGers who are out for his blood? I'm lost...10/19/2014 - 7:01pm
MechaTama31I don't really get this Sam Biddle thing. The reaction to his tweets seems to be taking them at face value, but... they're tongue in cheek. Right?10/19/2014 - 7:00pm
Andrew EisenI have it. The problem, so far as I can tell, is neither of them allow me to overlay my webcam feed or text links to my Extra-Life fundraising page.10/19/2014 - 4:08pm
quiknkoldand yes, its free10/19/2014 - 4:05pm
quiknkoldshould grab Hauppauge capture. has mic support and can upload directly to youtube10/19/2014 - 4:05pm
Andrew EisenThe former.10/19/2014 - 4:00pm
quiknkoldwas it StreamEez, or the StreamEez feature in Hauppauge Capture? cause I know Capture has alot more support from the devs.10/19/2014 - 3:54pm
Andrew EisenI actually tried StreamEez last week. Flat out didn't work.10/19/2014 - 3:53pm
quiknkoldI use the Hauppauge Capture software's StreamEez. Arcsoft showbiz for recording. I just streamed a few hours of Persona 4 Golden with zero problem using the program. Xsplit is finniky when it comes to Hauppauge10/19/2014 - 3:40pm
Andrew EisenTrying to capture console games and broadcast with Open Broadcaster System because I've had technical difficulties using XSplit 3 weeks in a row.10/19/2014 - 3:37pm
quiknkoldand what are you trying to capture?10/19/2014 - 3:31pm
quiknkoldsame one I have. ok. what program are you using?10/19/2014 - 3:31pm
Andrew EisenHaupaugge HD PVR 210/19/2014 - 3:28pm
quiknkoldWhat Capture Card are you using, Andrew10/19/2014 - 3:26pm
quiknkoldI know Biddle isnt Kotaku. he's just a employee. Its up to Kotaku if they want to punish him for being a public representative of Kotaku...well...I wouldnt be against it.10/19/2014 - 3:26pm
Andrew EisenLovely, my capture card is not (yet) compatible with the broadcaster I want to use. Let's hope my workaround works!10/19/2014 - 3:19pm
Andrew EisenIf you find Biddle's statement off-putting, then you're certainly directing your distaste at the correct entity.10/19/2014 - 3:18pm
quiknkoldas somebody who once had his skull fractured behind a grocery store as a kid because I was a nerd. Sam Biddle can eff himself with barbwire10/19/2014 - 2:59pm
Matthew WilsonI dont agree with it, but that doesnt mean its not true sadly.10/19/2014 - 2:36pm
 

Be Heard - Contact Your Politician