SCEA 'Clarifies' PSN Timeline

April 26, 2011 -

A new post from Patrick Seybold (Sr. Director, Corporate Communications & Social Media) on the PlayStation Blog attempts to clarify some of the facts that were released earlier today by SCEA. Seybold says that SCEA first identified that there was a security breach of PSN and that user data might have been compromised on April 19.

It wasn't until yesterday, says Seybold, that the security firm it hired figured out that user data and credit card info had been compromised. Today it shared that information with the public. Below is Seybold's post from PlayStation Blog:

"I wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.

There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.

For those who were looking there’s also an FAQ with some more frequently asked questions

Thank you for your continued patience and support."

The FAQ can be found here. This statement sounds like Sony trying to back-track on just how long it took them to inform consumers that their data and credit card info had been stolen. We will continue to follow this story as it develops.

Source: PlayStation Blog


Comments

Re: SCEA 'Clarifies' PSN Timeline

Between this and Jack Tretton's comment, Sony sure has been running headlong backward in its PR lately.

Re: SCEA 'Clarifies' PSN Timeline

You say that as if it's a recent phenomenon. I know lolsony jokes stopped being funny a few years ago, but they never stopped being true.

Re: SCEA 'Clarifies' PSN Timeline

"We learned that someone got into our systems, you know, where we store all your information. So instead of telling you guys 'Hey, someone got into our systems, be on the look out for your information being stolen' we decided to sit on it a few days and make ABSOLUTELY SURE that someone had stolen your information before letting you guys know."

 

Stay classy, Sony.

 
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WonderkarpI found this neat. Shows the different ways different websites tell the same story. Not VG Related, but its neat https://i.imgur.com/3m6xOfE.jpg01/29/2015 - 2:12pm
Matthew Wilsonnp I am still suprised that the fcc did it, but I still do not trust the chairman yet.01/29/2015 - 2:11pm
Andrew EisenYeah, what I mean is I'm fortunate enough to live in an area where I have the option of up to 50Mbps if I want to pay for it. Meant that as an anecdote; didn't mean it to come across as a "you're wrong!" Sorry 'bout that!01/29/2015 - 2:06pm
Matthew WilsonThat is why I said "every market". for example totalbescuit has TWC, and the best he can get atm is 10/10.01/29/2015 - 1:58pm
Andrew EisenTWC offers speeds that high, at least in my area. (Standard is 15Mpbs)01/29/2015 - 1:54pm
Matthew Wilson@prh I still have my doubts. if anything the big winner is Comcast. they are the only isp in the us that can provide that speed in every market they serve. att, verizon, and twc cant or at least dont.01/29/2015 - 1:50pm
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prh99It's nice to see an FCC chair who isn't just there to facilitate monopoly building for cable and telecom. Basically not a dingo.01/29/2015 - 1:46pm
Wonderkarpmine was grandia 201/29/2015 - 1:39pm
Matthew Wilsonoh btw only about 5.6 percent of the us has broadband now.01/29/2015 - 1:21pm
Matthew Wilsonhttp://www.theverge.com/2015/1/29/7932653/fcc-changed-definition-broadband-25mbps did not think the fcc would go through with it.01/29/2015 - 1:16pm
Andrew EisenI know, right? Don't you dare think the fact that I buy all your games makes this sort of behavior okay, TT Games!01/29/2015 - 12:57pm
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prh99Cminer: It's the only way to monetize Nintendo game videos. Otherwise Nintendo content IDs them and take all the AD revenue. Also it's only covers a small portion of their catalog.01/29/2015 - 12:06pm
ematuskeyWonderkarp: Pretty much every Elder Scrolls game. :p01/29/2015 - 11:53am
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