Gamers' Voice To File Complaint with Information Commissioner Over PSN

April 27, 2011 -

Update: A subsequent story on Eurogamer confirms that the Information Commissioner's Office has confirmed its plans to grill Sony over the theft of millions of PlayStation Network users' personal data and credit card information.

"The Information Commissioner's Office takes data protection breaches extremely seriously," the organization told Eurogamer this morning. "Any business or organization that is processing personal information in the UK must ensure they comply with the law, including the need to keep data secure. We have recently been informed of an incident which appears to involve Sony. We are contacting Sony and will be making further enquiries to establish the precise nature of the incident before deciding what action, if any, needs to be taken by this office."

Original Story: UK gamer rights group Gamers' Voice says that it plans to ask the Information Commissioner to investigate Sony Computer Entertainment over the week-long security leak that has left an estimated 70 million PlayStation Network users worldwide vulnerable because of security breaches of personal data and credit card information. Last night Sony sent out an email to customers warning them to check their credit card statements and change their online passwords after confirming that hackers had stolen personal data. Gamers' Voice criticized the company for not alerting customers to the full extent of the data leak sooner.

"The response by Sony to this situation is at best disappointing and at worse dangerous as it has left up to 75 million customers at risk of identity theft and fraud," Gamers' Voice chairman Paul Gibson told Eurogamer. "While the Playstation Network being down for the better part of the week is unfortunate, it is the continuous lack of information being provided to gamers on the potential loss of their personal details which is most worrying."

"Since this security breach took place a week ago, Sony should have notified its customers immediately of the potential loss of information," Gibson continued. "We are contacting the Information Commissioner in the UK to see what powers they have to investigate this matter further and hopefully to force some answers from Sony about the extent of this security breach." If the Information Commissioner's Office finds that Sony has violated the law in the country, it has the power to rule on any complaints filed and take action.

Source: Eurogamer


Comments

Re: Gamers' Voice To File Complaint with Information ...

This whole mess makes me glad I don't own a PS3.

- Left4Dead

Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Gamers' Voice To File Complaint with Information ...

I was under the impression the jury was out on whether actual credit card information had been taken? 

Re: Gamers' Voice To File Complaint with Information ...

It does not matter as personal information is particularly important anyway (especially as it can be used for identity fraud) added to the fact that this may break the Data Protection Act.

Re: Gamers' Voice To File Complaint with Information ...

It will all depend on where the actual data is stored.  The law of the land it is in is what is enforceable plus any provisions various countries have regarding data about their citizens.  For Canadian customers, it isn't stored in the US (or it's already in violation of Canadian law)... if it's stored in Canada then the law has been broken.

I have a sneaking suspicion that it's all stored in Japan.  Anyone out there know what Japan's laws on data protection are?

 
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Michael ChandraWonderkarp, try games where you don't get interactive cutscenes and only the main character really talks to people. Or games with a silent protagonist. I think the Bechdel test is a nice indicator (though flawed) for movies and such, but not games.11/22/2014 - 7:56am
ZippyDSMleeWymorence: HTD was a fun and very messed up film I love it. A new one would be nothing like it sadly.11/22/2014 - 1:57am
Andrew EisenOnly if we lived in a world where a bad movie meant every subsequent attempt would suck. Seriously though, after the last few years, I'll give Marvel the benefit of the doubt that it could make a great Howard the Duck movie.11/22/2014 - 1:29am
Wymorenceisn't that a GOOD thing there isn't a movie after the abomination that was the first?11/22/2014 - 12:27am
Andrew EisenNo movie in sight but Howard the Duck is returning to comics! https://games.yahoo.com/news/howard-duck-series-announced-184400635.html11/21/2014 - 10:48pm
MechaCrashThe point of the Bechdel Test isn't "is this film sexist," it's to illustrate "this is an incredibly low bar and most movies STILL can't pass it."11/21/2014 - 10:11pm
mthielNew report on Adam Lanza http://tinyurl.com/pnj9os611/21/2014 - 8:07pm
Andrew EisenIf you missed the HuffPost segment I guested on, the replay is now embedded in the story.11/21/2014 - 6:05pm
Wonderkarphttps://pbs.twimg.com/media/B2__4yZCcAA9Ytp.jpg these look amazing. Peach is the only one I'm tempted to open cause her packaging is bent. get another nonbent one....man. toycollector me and gamecollector me is fighting11/21/2014 - 5:51pm
WonderkarpJust finalized my Smash Bros free Sound Track Order. Also got 4 amiibos and they look fantastic. I'm afraid to open them. they look spectacular!11/21/2014 - 5:45pm
james_fudgeCan we all agree that Andrew cleans up nicely and can go on any program?11/21/2014 - 5:01pm
Wonderkarpthank you for that line, Andrew. alot of great films fail the bechdel test. Gravity fails it and it has a female lead.11/21/2014 - 4:48pm
Andrew EisenAw, thanks James! Well, now I have to drive back to work!11/21/2014 - 4:45pm
Andrew EisenDidn't have a chance to say this on the HuffPost segment but while the Bechdel test is useful as a broad examination of gender representation in media, it's not at all appropriate as a judgment of quality.11/21/2014 - 4:45pm
james_fudgeAndrew you killed it!11/21/2014 - 4:44pm
WonderkarpMadeline Bergman. second female, they never speak of men, just a computer program. it passes the test11/21/2014 - 4:34pm
E. Zachary KnightDoes Other M have more than one woman in it?11/21/2014 - 4:31pm
Wonderkarpyet Metroid Other M, a game where people cried sexist due to the commanding officers restricting Samus, passes the test....11/21/2014 - 4:21pm
Wonderkarpwait...they are using the bechdel test to determine which games are sexist?.....how does that work with a game like Super Mario Bros when there is no Dialogue? test itself is BS. Alien doesn't pass it11/21/2014 - 4:20pm
james_fudgeAndrew Eisen on Ice! Please join in at 4:23 pm et and support our bestie! http://live.huffingtonpost.com/r/segment/sweden-sexism-video-game/546d41cffe344486d400023711/21/2014 - 4:05pm
 

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