Gamers' Voice To File Complaint with Information Commissioner Over PSN

April 27, 2011 -

Update: A subsequent story on Eurogamer confirms that the Information Commissioner's Office has confirmed its plans to grill Sony over the theft of millions of PlayStation Network users' personal data and credit card information.

"The Information Commissioner's Office takes data protection breaches extremely seriously," the organization told Eurogamer this morning. "Any business or organization that is processing personal information in the UK must ensure they comply with the law, including the need to keep data secure. We have recently been informed of an incident which appears to involve Sony. We are contacting Sony and will be making further enquiries to establish the precise nature of the incident before deciding what action, if any, needs to be taken by this office."

Original Story: UK gamer rights group Gamers' Voice says that it plans to ask the Information Commissioner to investigate Sony Computer Entertainment over the week-long security leak that has left an estimated 70 million PlayStation Network users worldwide vulnerable because of security breaches of personal data and credit card information. Last night Sony sent out an email to customers warning them to check their credit card statements and change their online passwords after confirming that hackers had stolen personal data. Gamers' Voice criticized the company for not alerting customers to the full extent of the data leak sooner.

"The response by Sony to this situation is at best disappointing and at worse dangerous as it has left up to 75 million customers at risk of identity theft and fraud," Gamers' Voice chairman Paul Gibson told Eurogamer. "While the Playstation Network being down for the better part of the week is unfortunate, it is the continuous lack of information being provided to gamers on the potential loss of their personal details which is most worrying."

"Since this security breach took place a week ago, Sony should have notified its customers immediately of the potential loss of information," Gibson continued. "We are contacting the Information Commissioner in the UK to see what powers they have to investigate this matter further and hopefully to force some answers from Sony about the extent of this security breach." If the Information Commissioner's Office finds that Sony has violated the law in the country, it has the power to rule on any complaints filed and take action.

Source: Eurogamer


Comments

Re: Gamers' Voice To File Complaint with Information ...

This whole mess makes me glad I don't own a PS3.

- Left4Dead

Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Gamers' Voice To File Complaint with Information ...

I was under the impression the jury was out on whether actual credit card information had been taken? 

Re: Gamers' Voice To File Complaint with Information ...

It does not matter as personal information is particularly important anyway (especially as it can be used for identity fraud) added to the fact that this may break the Data Protection Act.

Re: Gamers' Voice To File Complaint with Information ...

It will all depend on where the actual data is stored.  The law of the land it is in is what is enforceable plus any provisions various countries have regarding data about their citizens.  For Canadian customers, it isn't stored in the US (or it's already in violation of Canadian law)... if it's stored in Canada then the law has been broken.

I have a sneaking suspicion that it's all stored in Japan.  Anyone out there know what Japan's laws on data protection are?

 
Forgot your password?
Username :
Password :

Poll

Poll: Is it censorship when a private retailer decides not to sell a particular video game?:

Shout box

You're not permitted to post shouts.
Matthew Wilsonhttps://www.youtube.com/watch?v=xBWlnL6Tr6k part 2 of the witcher history05/28/2015 - 10:54am
Infophile@Wonderkarp. Yeah, that's ads. Some advertisers use a trick to open up an appstore address, which forces the phone to shift over to it. I wish providers would be more diligent about it, even if all they can do is punish offenders after it happens05/28/2015 - 10:33am
MechaCrashFor all your wounded pearl clutching and HOW DARE YOUing, you're sure quick to resort to schoolyard insults like the petulant child you are.05/28/2015 - 10:25am
MechaCrashI wasn't even trying to offend you. I just didn't care if I did, because you're a thin skinned hypocrite who routinely argues in bad faith.05/28/2015 - 10:23am
MechaCrashYeah, smearing everyone with a broad brush is your schtick. And also, I hate you.05/28/2015 - 10:22am
WonderkarpFudge, for some reason sometimes when I access Gamepolitics on my phone, it shoots me over too my app store. I think its the Ads05/28/2015 - 9:58am
WonderkarpI'm not perpetually offended. I'm an regular viewer of South Park. I have a problem with people saying gamergaters are school shooters. That and lets be honest. I dont like MechaRash05/28/2015 - 9:55am
Ivresse@MechaCrash: I'd like to refer you to the words of Stephen Fry: https://pbs.twimg.com/media/CGA3QGHW8AARsax.jpg05/28/2015 - 9:43am
Wonderkarpalright Fudge05/28/2015 - 9:27am
MechaCrashWhat good is being one of the perpetually offended if you don't make sure everybody sees just how offended you are?05/28/2015 - 9:02am
james_fudgeYou two can reasonably slug it out in the article in question if you want :)05/28/2015 - 8:59am
MechaCrashI wasn't expecting you to drag it into the shoutbox, either. Just when I think I have you pegged, you prove me only MOSTLY right.05/28/2015 - 8:55am
MechaCrashWhat argument? You made a joke in bad taste. I made a response joke in similar bad taste. And you are going berserk with...okay, not the flavor of HOW DARE YOU I was expecting (I thought you'd No True Scotsman, instead you dodged it entirely).05/28/2015 - 8:52am
Wonderkarpfyi, thats a self made "REDACTED" to make Mr Fudges life a little easier.05/28/2015 - 8:50am
Wonderkarphow is calling somebody out for being a [REDACTED] throwing a Tantrum? Is it cause you cant dispute my argument?05/28/2015 - 8:46am
MechaCrash"Grow a thicker skin," says the person throwing a tantrum that's filling the shoutbox.05/28/2015 - 8:40am
Wonderkarpbeen a bombing had Sarkeesian spoke, because there would be an increase police presence and nobody is THAT STUPID to make a threat like that and follow through. This isnt the movies05/28/2015 - 8:35am
WonderkarpIts what you make of them. GamerGate in DC had a bomb threat. Police were there, but GG continued to enjoy themselves and have a good time. Bomb Threats in general, you give them to the police and continue your business. I guarantee there wouldnt have05/28/2015 - 8:34am
MechaCrashhttp://www.sltrib.com/sltrib/news/58521856-78/sarkeesian-usu-video-feminist.html.csp Remember the talk Sarkeesian had to cancel because of death threats? Yeah. That's the thing I'm talking about.05/28/2015 - 8:30am
WonderkarpI'm not defending Bomb Threats. They are idiotic and have no place in society, but as somebody who lived through several bomb threats I can tell you they are weak05/28/2015 - 8:29am
 

Be Heard - Contact Your Politician