Capcom: PSN Downtime Costing Us 'Hundreds of Thousands of Dollars in Revenue'

May 9, 2011 -

Capcom says that the extended downtime of the PlayStation Network is costing the makers of Street Fighter and Mega Man hundreds of thousands of dollars. Answering a question on the company's official Unity Blog, Capcom senior vice president Christian Svensson said that the downtime is costing "hundreds of thousands, if not millions of dollars in revenue".

"I'm frustrated and upset by it for a number of reasons," he wrote on the blog. "As a consumer, I also play games online on PS3, which I can't do... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation Store and that I can't do right now.

"On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget," he added. "These are funds we rely on to bring new games to market for our fans.

"In short, the hackers appear to be trying to 'punish' Sony for some perceived injustice, and they've been effective in that I suppose. But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their 'cause'."

A Sony Japan representative said over the weekend that PSN would be "fully operational" May 31.

Source: Capcom Unity Blog


Comments

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

This does kind of lead into something else I've been wondering: How will this impact upcoing titles for the PS3 salted to be coming out in the next few months or so?  Like, for example, Sucker Punch Studios' Infamous 2?  It has to be hurting them somehow if they can't access the network to make last minute fixes and tweaks.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

This is a good example of why, if it really was just the payment hack, Sony would be trying so hard to stick to the 'hackers got everyone's personal data' story.  Companies might be annoyed but understanding at profit loss due to such an intrusion.. but if it DOES turn out to simply have been that dev hack (pure speculation of course), Sony's partners would be absolutely livid that they are loosing so much revenue simply because Sony wanted to stop a few people from downloading free stuff....

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

Hm, maybe, but I don't know that it's safe to assume third-party publishers disagree with Sony's "anti-piracy" measures -- keep in mind that Capcom STILL hasn't published Super Street Fighter 4 on the PC due to the rampant piracy of the previous version of the game, despite acknowledging that they sold lots and lots of legit copies.

And while he's going with the angle that this is retribution over OtherOS (a line which I still don't entirely buy; it's entirely possible but far from proven), he certainly doesn't show any sympathy for the attackers.

Not that any reasonable person would, of course; screw those guys.  That's a point I've seen get lost far too often in these ridiculous us-versus-them arguments: criticizing Sony does not equate to praising the people who did this.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

I'm pretty much certain the feeling towards the attackers, ESPECIALLY if their goal was to steal any information at all, is anger or disgust from all around the board. Even toward SONY, from anyone that doesn't support the "they were the target hence blameless" argument, if their security was not strong enough, I think there's a consensus that they drop the ball so hard on this one.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

Whether this is retaliation for the OtherOS and related lawsuites, it seems likely that these types of attacks will happen on public companies in the future. We shouldn't squander this opportunity to make sure that any business, large or small, like or unlike Sony, do their due diligence in protecting the private information it collects. They may be the victim, but if they have not taken reasonable efforts to protect this information they are also to blame.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

And the customers are already losing patience.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

That implies that they haven't lost it already.

 
Forgot your password?
Username :
Password :

Poll

Who's responsible for crappy Netflix performance on Verizon?:

Shout box

You're not permitted to post shouts.
james_fudgePlease use the comments section for bitching about specific articles :) We do read them, after all.07/23/2014 - 10:52am
Andrew EisenThat's unfair but thank you for the tip on the Reddit thread containing the Kickstarter message to backers. The article has been updated.07/23/2014 - 10:50am
SleakerHere's the message Areal backers recieved from Kickstarter: http://www.reddit.com/r/Games/comments/2beqlc/areal_kickstarter_suspended/07/23/2014 - 8:52am
Sleaker@MW - I still think Cogent/Level3 hookups were lacking prior to the comcast switch, but I do think verizon is being dumb here.07/23/2014 - 12:06am
Andrew EisenOf course it's a question. It's got a question mark and everything!07/22/2014 - 6:43pm
Matthew WilsonHate to say it, but that poll is not even a question. there is too much evidence that points to Verizon. http://www.extremetech.com/computing/186576-verizon-caught-throttling-netflix-traffic-even-after-its-pays-for-more-bandwidth07/22/2014 - 6:23pm
Andrew EisenHuh. The new Battlefield has been delayed to early next year. Are you feeling okay, EA? http://blogs.battlefield.com/2014/07/bfh-will-launch-2015/07/22/2014 - 6:11pm
SleakerWest End Games - Areal developers just got their Kickstarter suspended. Might want to dump that 'fully funded' status.07/22/2014 - 12:08pm
MaskedPixelanteHas anyone who bought it gotten their Sims 2 Ultimate Edition upgrade yet? Still waiting on mine, especially since they're supposed to be out by today.07/22/2014 - 10:45am
IanCDynasty Warriors 8 for the PS4 finally has the option to turn off the OTT depth of field that made the game look like a blurry mess. Only a few months behind the JP version patch...07/22/2014 - 10:17am
NeenekoI see nothing in Section 111 that would exclude IP transmission. It even explicitly includes 'other transmission methods'07/22/2014 - 9:28am
ZippyDSMleehttp://www.afterdawn.com/news/article.cfm/2014/07/19/ruling_aereo_is_not_a_cable_company07/22/2014 - 8:13am
ZippyDSMleelul what?07/22/2014 - 7:53am
ZippyDSMleehttp://arstechnica.com/gaming/2014/07/bungie-cross-generation-destiny-wouldnt-be-fair-to-low-res-players/07/22/2014 - 7:53am
MaskedPixelantehttp://www.joystiq.com/2014/07/22/wii-u-update-adds-system-to-system-transfers/ The latest Wii U update allows you to do the system transfer between two Wii Us. Still not true accounts, but getting there.07/22/2014 - 7:39am
Papa MidnightSpeculation from PC Gamer. Don't hold your breath. http://www.pcgamer.com/2014/07/21/microsoft-job-listing-says-nice-things-about-pc-gaming-isnt-clear-if-it-means-them/07/21/2014 - 5:58pm
MaskedPixelanteI dunno, it's probably Vevo powertripping.07/21/2014 - 5:52pm
Andrew EisenMP - Makes you wonder what the intention behind the removal was. Stop the RickRolls? Yeah, like removing that one video is going to make a difference.07/21/2014 - 3:27pm
MaskedPixelantehttp://www.billboard.com/articles/business/digital-and-mobile/6165313/youtube-blocks-original-rickroll-video Moment of silence, the original Rickroll video has been blocked in many regions.07/20/2014 - 3:53pm
 

Be Heard - Contact Your Politician