Capcom: PSN Downtime Costing Us 'Hundreds of Thousands of Dollars in Revenue'

May 9, 2011 -

Capcom says that the extended downtime of the PlayStation Network is costing the makers of Street Fighter and Mega Man hundreds of thousands of dollars. Answering a question on the company's official Unity Blog, Capcom senior vice president Christian Svensson said that the downtime is costing "hundreds of thousands, if not millions of dollars in revenue".

"I'm frustrated and upset by it for a number of reasons," he wrote on the blog. "As a consumer, I also play games online on PS3, which I can't do... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation Store and that I can't do right now.

"On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget," he added. "These are funds we rely on to bring new games to market for our fans.

"In short, the hackers appear to be trying to 'punish' Sony for some perceived injustice, and they've been effective in that I suppose. But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their 'cause'."

A Sony Japan representative said over the weekend that PSN would be "fully operational" May 31.

Source: Capcom Unity Blog


Comments

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

This does kind of lead into something else I've been wondering: How will this impact upcoing titles for the PS3 salted to be coming out in the next few months or so?  Like, for example, Sucker Punch Studios' Infamous 2?  It has to be hurting them somehow if they can't access the network to make last minute fixes and tweaks.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

This is a good example of why, if it really was just the payment hack, Sony would be trying so hard to stick to the 'hackers got everyone's personal data' story.  Companies might be annoyed but understanding at profit loss due to such an intrusion.. but if it DOES turn out to simply have been that dev hack (pure speculation of course), Sony's partners would be absolutely livid that they are loosing so much revenue simply because Sony wanted to stop a few people from downloading free stuff....

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

Hm, maybe, but I don't know that it's safe to assume third-party publishers disagree with Sony's "anti-piracy" measures -- keep in mind that Capcom STILL hasn't published Super Street Fighter 4 on the PC due to the rampant piracy of the previous version of the game, despite acknowledging that they sold lots and lots of legit copies.

And while he's going with the angle that this is retribution over OtherOS (a line which I still don't entirely buy; it's entirely possible but far from proven), he certainly doesn't show any sympathy for the attackers.

Not that any reasonable person would, of course; screw those guys.  That's a point I've seen get lost far too often in these ridiculous us-versus-them arguments: criticizing Sony does not equate to praising the people who did this.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

I'm pretty much certain the feeling towards the attackers, ESPECIALLY if their goal was to steal any information at all, is anger or disgust from all around the board. Even toward SONY, from anyone that doesn't support the "they were the target hence blameless" argument, if their security was not strong enough, I think there's a consensus that they drop the ball so hard on this one.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

Whether this is retaliation for the OtherOS and related lawsuites, it seems likely that these types of attacks will happen on public companies in the future. We shouldn't squander this opportunity to make sure that any business, large or small, like or unlike Sony, do their due diligence in protecting the private information it collects. They may be the victim, but if they have not taken reasonable efforts to protect this information they are also to blame.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

And the customers are already losing patience.

Re: Capcom: PSN Downtime Costing Us 'Hundreds of Thousands ...

That implies that they haven't lost it already.

 
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Andrew EisenBullying resulting from criticizing fiction is not the critic's fault. Fiction is not always unrealistic. Neither begets sexual objectification.02/27/2015 - 11:56am
Andrew EisenSubjective? Sure, but that doesn't matter because no one's trying to regulate sexual objectification. Plenty of room to criticize sexual objectification in multiple forms of media (like Sarkeesian already does). 02/27/2015 - 11:56am
ConsterDon't 'beauty rags' already get plenty of criticism?02/27/2015 - 9:02am
ZippyDSMleeEh still rather subjective… the haters would be better off going after teen and beauty rags and magazines than fiction, fiction follows reality and going after fiction tends to turn into a bullying fest’s… plus its fiction its unrealistic to start with….02/27/2015 - 1:10am
MechaTama31That's a pretty difficult anatomy to break.02/26/2015 - 11:09pm
MechaTama31"the way her animations repeatedly break her anatomy" <-- I'm sorry, but we are talking here about the woman who can roll up into a little ball and live to tell the tale, yes? ;)02/26/2015 - 11:09pm
Andrew EisenAs far as examples that could be culled from female game characters though, that one's pretty mild.02/26/2015 - 9:11pm
Andrew EisenNot as much the heels or the suit in and of themselves but certainly the way her animations repeatedly break her anatomy to show off her lady bits.02/26/2015 - 9:10pm
E. Zachary KnightWell, Samus's heels are certainly impracticable, but I wouldn't really call her Zero suit objectified. I don't really feel that the new Lara Croft is objectified either, but that is my subjective opinion.02/26/2015 - 9:08pm
Andrew EisenTomb Raider: No but we haven't seen much of anything yet. Samus: Yes.02/26/2015 - 9:07pm
ZippyDSMleeWould you call the new tomb raider objectified? WOuld Samus Aran from the new Smash bros be objectified?02/26/2015 - 9:02pm
WonderkarpI'm hoping they put the rest of the comic book ghostbusters in there. Ortiz and Rookie(From GB the game)02/26/2015 - 8:38pm
Wonderkarpghostbusters board game is doing great. getting close too a 3rd extra playable Character. Ron Alexander.02/26/2015 - 8:37pm
Andrew EisenSmurfette is not subjective. If there's more than one female character, it's not Smurfette. Anyway, as with everything on the list, Smurfette is, in and of itself, not necessarily a bad thing.02/26/2015 - 8:32pm
Andrew EisenI think there's 5 women (out of 15, I think) but other than one being a bit more "hippy" than the others, they pretty much all have the same body type. Especially when compaired to the huge variety of male body types.02/26/2015 - 8:31pm
Wonderkarpso I dont see Smurfette as a bad thing. Unless like all your female characters are Smurfette. remember the Smurfs also had Sassette02/26/2015 - 8:29pm
E. Zachary KnightOne good example of the larger issues is one Anita used in the presentation, Blizzard's Overwatch game. There are a dozen men in the game with a dozen body types. But there are only 4 women with 2 body types, but 3 of them have the same one.02/26/2015 - 8:28pm
Wonderkarpthe smurfette thing is subjective to how many female characters you have. Take Sonic for example. You have Amy, who is obvious smurfette, but there's several other female characters now without that. Including the original animated seriescomics with Sally02/26/2015 - 8:28pm
E. Zachary KnightAE. Very true. I think that is where I was going, but it didn't come out right. Jack Harkness is sexy but not objectified. Whereas, a women would have to be objectified in order to be "sexy" in most games.02/26/2015 - 8:26pm
E. Zachary KnightAnd as Andrew pointed out, there is a big difference between a sexualized man, and an idealized man. But for some reason, there is no distinction between women in games. For the most part.02/26/2015 - 8:25pm
 

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