SOE Services Down 'A Few More Days'

May 13, 2011 -

After several days of being offline MMO company Sony Online Entertainment says that users wanting to play games like EverQuest II, Free Realms, and DC Universe Online will have to wait a "few more days." The company took down its various MMO's after it realized that it had suffered a security breach at around the same time the PlayStation Network was hacked into - over three weeks ago.

In the latest update to the official SOE site, the company also detailed what it will do to make all this up to players:

Sony Online Entertainment has said it'll likely be "at least a few more days" before its online gaming services are restored following the recent security breach. In an update on its site, it also outlined the compensation PC and PS3 users will receive for the down time.

SOE said it is currently in the process of "an extensive upgrade" to its network to further protect users' information from future attacks, and that it's "committed to compensating" its loyal player base. All impacted players will receive 30 days of game time added to the end of the current billing cycle in addition to one day for each day the system is down.

Several SOE games will feature a "variety of in-game items and special events to welcome players back" once the games resume. From the site:

- DC Universe Online: Batman and Two-Face Inspired Masks and 30 Marks of Distinction

- Free Realms: Free daily items (7 to collect)

- Clone Wars Adventures: Count Dooku v2 Outfit

- EverQuest: A series of events, including Double XP, Double Rare Mob Spawns and Double Faction Gains

- EverQuest II and EverQuest II Extended: A series of events, including Double XP, Double Guild XP, Loot Bonanza, and City Festivals

- Vanguard: Saga of Heroes: A series of Double XP events

- Star Wars Galaxies: Bounty Hunter Statue, a miniature model of Boba Fett's ship, the Slave I

- Magic: The Gathering - Tactics: Four of each of these spells: "Ivory Mask", "Duress" and "Angelheart Vial", plus 500 Station Cash

- PoxNora: Limited edition Carrionling, Welcome Back 5K Gold Award Tournaments and two Draft Tournaments, plus 500 Station Cash

SOE plans to give lifetime subscribers in-game currency (20,000 coins for Free Realms, 7,500 Galactic Credits for Clone Wars Adventures and 10 Marks of Distinction for DC Universe Online). Station Access subscribers will receive 500 Station Cash, in addition to the subscription time and previously mentioned items.

SOE customers will also get access to identity theft protection just like PSN users:

"Additionally, we announced today that SOE will provide its U.S.-based Station Account holders with complimentary enrollment in an identity theft protection program through Debix, one of the industry's most reputable identity protection firms. For Station Account holders who live outside the U.S., SOE will be offering similar programs, if and as available, and will provide details as they're confirmed for each country or territory."

Source: C&VG

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Comments

Re: SOE Services Down 'A Few More Days'

Submitted by GrimCW on Fri, 05/13/2011 - 20:55.

SWG players are getting shafted it seems..

everyone else gets really good loot/XP, and SWG just gets... a couple of chinky house items?

Re: SOE Services Down 'A Few More Days'

Submitted by Dejiko on Sat, 05/14/2011 - 11:14.

Hey, at least SWG gets mentioned. Planetside still has lots of players, and I haven't seen them so much as acknowledge its existence!

Makes me wonder if PS players will even get their time reimbursed.

Shout box

Technogeek: If the developer were male there wouldn't have been a "conversation" in the first place.10/19/2014 - 2:27am

Monte: trolls are just at their absolute worst when it comes to women and feminist. You could bet good money that if the developer were male the trolls would be silent and the conversation would actually focus on the journalism.10/18/2014 - 9:18pm

Monte: Papa: Not the first time we've had a journalism scandals before, but the harassment never got close to this level; the difference with this scandal is that feminists are involved. Without the feminist angle, their would be A LOT less harrassment10/18/2014 - 9:15pm

Papa Midnight: Monte: That's honestly rather short-sighted. As has been proven with other persons who have been targeted, if it wasn't Quinn, it would be someone else.10/18/2014 - 6:26pm

Avalongod: I think that's part of what gives an esoteric news story like this real life...it taps into a larger narrative about misogyny in society outside of games.10/18/2014 - 3:29pm

Avalongod: @Monte, well the trolls made death threats that came to police (and media attention). I think this is tapping into a larger issue outside of games about how women are treated in society (like all the "real rape" stuff during the last election)10/18/2014 - 3:28pm

Wonderkarp: Zippy : Havent tried the PS4 controller. might later.10/18/2014 - 2:37pm

Monte: Seirously, If Quinn was not involved and GG was instead about something like the Mordor Marketing contracts, the trolling would have never grown so vile and disgusting. There have been plenty of movements in the past that never sufferred from behavior..10/18/2014 - 1:57pm

Monte: We have seen scandel's before but the trolling has never been as vile as what we see with GG. Trolls usually have such a tiny voice you can barely notice them, but its like moths to a flame whenever femistist are involved.10/18/2014 - 1:53pm

ZippyDSMlee: Wonderkarp: You might be able to if you had a PS4 controller.10/18/2014 - 1:00pm

MaskedPixelante: http://store.steampowered.com/app/327940/ Night Dive starts charging for freeware.10/18/2014 - 12:21pm

Matthew Wilson: the sad thing is there are trolls on both sides of this. people need to stop acting like their side is so pure.10/18/2014 - 12:19pm

MechaTama31: So, only speak out on a scandal that hasn't attracted trolls? I wouldn't hold my breath...10/18/2014 - 10:49am

Monte: I feel like GG just needs to die. The movement is FAR to tainted by hatred and BS for it to be useful for any conversation. Let GG die, and then rally behind the NEXT gaming journalism scandal, and start the conversation fresh.10/18/2014 - 10:33am

quiknkold: and we dont have a Dovakin to call a cease fire10/17/2014 - 7:37pm

quiknkold: The whole thing is Futile. Both sides are so buried deep in their trenchs that there isnt a conversation. Its just Finger Pointing, Name Calling, Doxxing, Threats. there needs to be a serious conversation, and GG isnt it.10/17/2014 - 7:37pm

quiknkold: I thought it was a good article. Jeff is right. I feel like GamerGate did destroy its message. I am for Ethics in game journalism, but man. so much hate. and its on both sides. I've seen some awful stuff spewed on twitter. Its a big reason why I exited..10/17/2014 - 7:34pm

Matthew Wilson: while he focused on gg, he did call out both sides crap.10/17/2014 - 7:18pm

Papa Midnight: That was a damn good read offered by Jeff Gertsmann.10/17/2014 - 7:17pm

Matthew Wilson: http://www.giantbomb.com/articles/letter-from-the-editor-10-17-2014/1100-5049/ deferentially a nice write up.10/17/2014 - 6:44pm

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