Sony and Rockstar Release Statement on L.A. Noire Issues

May 19, 2011 -

After pointing the finger at the newest firmware update for PS3 as the cause of the console overheating while playing its crime noire game, L.A. Noire, Rockstar Games has backpedaled today. The company released a joint statement with Sony saying that the new firmware was not the root cause of the problem. Neither company claims to know what exactly is the cause of the PS3 overheating problem related to L.A. Noire either.

From the PlayStation Blog:

"We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise."

The post directs anyone having issues with L.A. Noire on PS3 hardware to contact RockStar's technical support or Sony's PS3 support:

Rockstar Support: www.rockstargames.com/support

Rockstar Support on Twitter: twitter.com/RockstarSupport

PlayStation 3 Support: http://us.playstation.com/support

Comments

Re: Sony and Rockstar Release Statement on L.A. Noire Issues

Submitted by MechaTama31 on Fri, 05/20/2011 - 06:33.

So...  The only two parties who could be to blame both agree that neither party is to blame?  Have I got that right?  Whose fault do they suppose it is, the customer's?

Re: Sony and Rockstar Release Statement on L.A. Noire Issues

Submitted by Pierre-Olivier on Fri, 05/20/2011 - 10:02.

That means that neither the L.A. Noire software or the Playstation firmware is to blame BY THEMSELVES. However, the two combined could make this happenned. Both softwares could have a part that couldn't work with the other.

It feels good to see though, that they're working together to fix this instead of throwing the blame to the other.

 
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Technogeek: If the developer were male there wouldn't have been a "conversation" in the first place.10/19/2014 - 2:27am
Monte: trolls are just at their absolute worst when it comes to women and feminist. You could bet good money that if the developer were male the trolls would be silent and the conversation would actually focus on the journalism.10/18/2014 - 9:18pm
Monte: Papa: Not the first time we've had a journalism scandals before, but the harassment never got close to this level; the difference with this scandal is that feminists are involved. Without the feminist angle, their would be A LOT less harrassment10/18/2014 - 9:15pm
Papa Midnight: Monte: That's honestly rather short-sighted. As has been proven with other persons who have been targeted, if it wasn't Quinn, it would be someone else.10/18/2014 - 6:26pm
Avalongod: I think that's part of what gives an esoteric news story like this real life...it taps into a larger narrative about misogyny in society outside of games.10/18/2014 - 3:29pm
Avalongod: @Monte, well the trolls made death threats that came to police (and media attention). I think this is tapping into a larger issue outside of games about how women are treated in society (like all the "real rape" stuff during the last election)10/18/2014 - 3:28pm
Wonderkarp: Zippy : Havent tried the PS4 controller. might later.10/18/2014 - 2:37pm
Monte: Seirously, If Quinn was not involved and GG was instead about something like the Mordor Marketing contracts, the trolling would have never grown so vile and disgusting. There have been plenty of movements in the past that never sufferred from behavior..10/18/2014 - 1:57pm
Monte: We have seen scandel's before but the trolling has never been as vile as what we see with GG. Trolls usually have such a tiny voice you can barely notice them, but its like moths to a flame whenever femistist are involved.10/18/2014 - 1:53pm
ZippyDSMlee: Wonderkarp: You might be able to if you had a PS4 controller.10/18/2014 - 1:00pm
MaskedPixelante: http://store.steampowered.com/app/327940/ Night Dive starts charging for freeware.10/18/2014 - 12:21pm
Matthew Wilson: the sad thing is there are trolls on both sides of this. people need to stop acting like their side is so pure.10/18/2014 - 12:19pm
MechaTama31: So, only speak out on a scandal that hasn't attracted trolls? I wouldn't hold my breath...10/18/2014 - 10:49am
Monte: I feel like GG just needs to die. The movement is FAR to tainted by hatred and BS for it to be useful for any conversation. Let GG die, and then rally behind the NEXT gaming journalism scandal, and start the conversation fresh.10/18/2014 - 10:33am
quiknkold: and we dont have a Dovakin to call a cease fire10/17/2014 - 7:37pm
quiknkold: The whole thing is Futile. Both sides are so buried deep in their trenchs that there isnt a conversation. Its just Finger Pointing, Name Calling, Doxxing, Threats. there needs to be a serious conversation, and GG isnt it.10/17/2014 - 7:37pm
quiknkold: I thought it was a good article. Jeff is right. I feel like GamerGate did destroy its message. I am for Ethics in game journalism, but man. so much hate. and its on both sides. I've seen some awful stuff spewed on twitter. Its a big reason why I exited..10/17/2014 - 7:34pm
Matthew Wilson: while he focused on gg, he did call out both sides crap.10/17/2014 - 7:18pm
Papa Midnight: That was a damn good read offered by Jeff Gertsmann.10/17/2014 - 7:17pm
Matthew Wilson: http://www.giantbomb.com/articles/letter-from-the-editor-10-17-2014/1100-5049/ deferentially a nice write up.10/17/2014 - 6:44pm
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