BioWare Offers Apology, Update on Neverwinter Nights Forum Hack

June 24, 2011 -

On June 14 BioWare informed forum users that its Neverwinter Nights forums had been hacked and forum accounts were likely compromised. That happened on June 14. On June 23 the company offered an update on the situation and an apology to users for the inconvenience. The update was posted on the Bioware Social Network and penned by Aaryn Flynn - Studio GM, BioWare Edmonton VP, Electronic Arts:

"We are continuing our investigation of the unauthorized intrusion of the decade-old BioWare server system supporting the Neverwinter Nights forums. As we previously stated, we have determined that no credit card data was compromised from the servers, nor did we ever have or store sensitive data like social security numbers. Our investigation shows that information such as user names, encrypted passwords, email addresses, mailing addresses, names, phone numbers, CD keys and birth dates from accounts on the server system associated with Neverwinter Nights may have been compromised. Accordingly, in an abundance of caution, we are emailing those whose accounts were potentially affected and either disabling their forum accounts or resetting their EA Account passwords.

We take the security of your information very seriously and regret any inconvenience this may have caused our customers and fans. If your username, email address and/or password on your Neverwinter Nights account are similar to those you use on other sites, we recommend changing your password at those sites as well. We advise all of our fans to always be aware of any suspicious emails or account activity and report any suspicious emails and account activity to Customer Support at 1-877-357-6007."

An updated FAQ from EA's support department can be found here.

Source: Blue's News


 
Forgot your password?
Username :
Password :

Poll

Did Microsoft pay too much ($2.5 billion) for Minecraft developer Mojang?:

Shout box

You're not permitted to post shouts.
Adam802Violent Video Games Targeted in County Exchange Program http://www.ign.com/articles/2014/09/17/california-county-targets-violent-video-games?abthid=5419d05cc66ca4a00a00001a09/17/2014 - 1:28pm
Andrew EisenIs there suspicion that Sommers isn't disclosing things that would cause a conflict of interest in regards to her recent video?09/17/2014 - 12:27pm
Andrew Eisenlomdr - But, GamerGate folk keep insisting that the movement is about ethics and transparency in game journalism. Why would they be interested a video about sexism in video games and the people who comment on it?09/17/2014 - 12:25pm
NeenekoAKB48 is one of the more extreme examples of 'sexy virgin minors as a product' pattern.09/17/2014 - 11:54am
MaskedPixelanteOf course it's AKB48, why wouldn't it be?09/17/2014 - 11:33am
IanCWhats so creepy and dehumanizing about akb48?09/17/2014 - 11:31am
NeenekoAh the japanese... creepy dehumanizing pop group gets creepy dehumanizing arcade game: http://www.wired.com/2014/09/akb48-sailor-zombie/09/17/2014 - 11:02am
james_fudgeWe're looking into whatever is making the site freak out this morning, folks. Sorry09/17/2014 - 10:12am
lomdrSadly, Craig, they found someone else to latch onto, the API in today's article.09/17/2014 - 9:43am
MaskedPixelanteI'm having different issues with the site. I'm not sure what's causing it, but if I have this site open, videos become choppy and unwatchable.09/17/2014 - 8:33am
E. Zachary KnightConster, It is not just you. I believe the techs are looking into the problems.09/17/2014 - 8:18am
ConsterAlso, is it me or has connection to the site been spotty lately?09/17/2014 - 6:19am
ConsterThe sword it drops makes getting to the 'good' parts a lot easier.09/17/2014 - 6:09am
ConsterMaskedPixelante: I recommend going to the undead city, luring out the black knight, then hiding behind a closed door and hitting him through it so you can retreat and heal safely.09/17/2014 - 6:06am
Craig R.Have the GamerGate mouthbreathers left yet?09/16/2014 - 7:56pm
prh99Right up to the Bell Gargoyles.09/16/2014 - 7:05pm
james_fudgeI'm a huge Dark Souls fan :)09/16/2014 - 1:13pm
james_fudgeThe first part of Dark Souls is pretty easy.09/16/2014 - 1:13pm
Neeneko@AE - it is still better then Return of Kings. I wonder if they know each other...09/16/2014 - 1:05pm
Neeneko@IanC - well, considering their entire goal is disseminating information, it kinda makes sense.09/16/2014 - 1:04pm
 

Be Heard - Contact Your Politician