Games and Films as Crisis Management Training Tools

July 6, 2011 -

Researcher Anita Lynn Furtner says that the best way to train for a crisis is to use films and video games. She said crisis management training needs a change and that it is time to do away with lectures and boring PowerPoint presentations and consider films and video games.

"You have a lecture, you have a PowerPoint and a knowledge check and, there, you are considered trained and certified. And, most likely, you only do this once a year," said Furtner. She wrote her dissertation at the University of Arizona about the potential use of films and video games for crisis management training. She earned her doctoral degree in rhetoric, composition and the teaching of English in May

"That's not what I call motivating or engaging, and it doesn't lead to any long-term recall," added Furtner.

These kinds of ideas shaped her dissertation, "Entertaining Crisis: What 21st Century Corporations Can Learn from the Rhetoric of Crisis in Film and Computer Games." Furtner has long been concerned with finding stronger training models to provide effective ways to help people retain the knowledge they need when a real crisis happens.

For her study, Furtner used three films: "Virus," "Apollo 13" and "2012." She also studied three games: Splinter Cell: Conviction, Gears of War 2 and Call of Duty 6: Modern Warfare 2.

"With popular film, you are mentally engaged in understanding the story and keeping in mind different scenes to understand the big picture," she said. "Even more so with video games, because you have an active role in designing the story, to a certain extent."

But in studying plot, narrative and metaphor, Furtner found that not all films and video games work well in training. Those with a strong narrative and deep storyline tend to be better than traditional training methods.

Furtner says that she plans a new study that she will modify to influence player behaviors. In the long run she hopes that her work will help lead to more integrated ways for agencies, companies and organizations to implement useful crisis management training.

"I want to help people to be able to say, 'I'm not going to react, I'm going to respond,'" Furtner said. "I think it's important to make a shift in the way we are teaching our employees so that they are able to remember this a week, a month, a year from now."

Source: UA News


 
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ZippyDSMleePapa Midnight: Care to take a look at this and tell me what you think about it? http://www.amazon.com/Frisby-FS-5010BT-Surround-Speakers-Bluetooth/dp/B00EYX1N2S/03/26/2015 - 10:27pm
Matthew Wilson@AE I think he means both.03/26/2015 - 9:23pm
ZippyDSMleeuhg either a nap after being up 30 hours or working on my comp blah. Oh wow when did the the all shout box page show 3 times as many shouts 0-o03/26/2015 - 8:30pm
Andrew EisenMechaCrash - Sony in particular or Hollywood in general?03/26/2015 - 7:38pm
Matthew Wilson@mach no way in hell, so that is why I want them to stay away.03/26/2015 - 7:21pm
MechaCrash"Get the movie right" is preferable to "stay away," but do you really think they won't screw it up?03/26/2015 - 7:19pm
Craig R.And yes, 90's games. Damn near all of my fav computer & console games were from that decade03/26/2015 - 7:00pm
Craig R.I'd take the NCAA seriously if they'd bite instead of bark03/26/2015 - 6:59pm
Andrew EisenConster - Sure, give me a few minutes.03/26/2015 - 3:05pm
Consterhttp://sanfrancisco.cbslocal.com/2015/03/26/salesforce-ceo-says-company-is-cancelling-all-programs-in-indiana-over-lgbt-discrimination-fears/ http://edition.cnn.com/2015/03/25/politics/mike-pence-religious-freedom-bill-gay-rights/index.html03/26/2015 - 2:55pm
ConsterApparently Salesforce and the NCAA are also upset over SB 101. I know they're not video-games related, but maybe add a line to the article?03/26/2015 - 2:54pm
Andrew EisenThat said, I doubt that if the movie gets made, it will be similar to either version of the show. But, Star Wars movies will be out again and the designs are still pretty awesome so it's got a chance.03/26/2015 - 2:34pm
Andrew EisenPeople my age and older with disposable income and a fondness for nostalgia.03/26/2015 - 2:32pm
Matthew Wilson@AE I am kinda surprised sony would want to make a movie of something that is 30 years old. I woulder how many people remember robotech?03/26/2015 - 2:24pm
Andrew EisenProbably not but my wish is that Hollywood make good anime movies.03/26/2015 - 2:20pm
Matthew Wilsonhttp://variety.com/2015/film/news/robotech-movie-sony-tv-series-anime-1201460191/ am I the only one that wishes Hollywood would stay a million mile away from anime?03/26/2015 - 1:29pm
MaskedPixelantehttp://www.comicbookmovie.com/fansites/markcassidycbm/news/?a=117247 Because when I think "all new, all different", my mind jumps to a hero that's served on FOUR different Avengers teams.03/26/2015 - 11:31am
Matthew Wilsonnot shocked, lets see how gencon reacts.03/26/2015 - 11:01am
Andrew EisenAnd for those of you keeping track, Indiana's SB 101 was signed into law this morning by Gov. Pence.03/26/2015 - 10:58am
james_fudgeyeah!03/26/2015 - 9:17am
 

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