Clan Leaders Make Excellent IT Leaders

August 4, 2011 -

An interesting article in IT News, a site dedicated to IT professionals, explains why being a team leader in an MMORPG or online game such as World of Warcraft or Battlefield is a good training tool for anyone that wants a leadership role in the field. The article highlights the kind of player that is either familiar with a given mission or map, and what skills they might exhibit. For example, somebody familiar with a particular raid in World of Warcraft might exhibit such skills as leadership, collaborative problem solving, situational awareness, dynamic engagement and practical goal orientation.

The problem is that most CIO's will say that the "biggest single challenge they face is a skills gap in these areas and that IT is very bad at developing these skills." At the same time, the article posits, current IT cultures actively suppress these skills" - referring to their disdain for people who play online games. Here's an important excerpt from the article:

"In short, current IT cultures actively suppress these skills. The command and control structure is hierarchical and formally articulated. By contrast, games are meritocracies. While it may seem to those more accustomed to traditional management techniques that cultivating such an environment will lead to anarchy and chaos, the truth is that game environments are highly structured, typically have many more rules than traditional work environments and the players are encouraged to develop strategies to thrive within those rule sets.

CIOs cannot wave a magic wand over the IT department and change all the behavioral norms so that leaders can emerge dynamically and teams will become instantly productive."

The article goes on to explain how CIO's can "take advantage of the gaming phenomenon." Examples include sponsoring gaming events, sending invitations to gamers in the organizations of "strategic customers and business partners," creating a community of gamers within their own organization, and - perhaps the most important of all - CIO's should try gaming for themselves so they can better understand how virtual behavior and skills really can translate to a work environment.

You can read the entire article on IT News.


Comments

Re: Clan Leaders Make Excellent IT Leaders

That's the problem though, isn't it?

Whilst I wouldn't call myself a natural "leader", I've learnt some skills from managing guilds and leading raids in World of Warcraft, but that doesn't mean I'd go and stick that on my CV.

In theory, the idea that games can teach leadership skills is fairly sound; Guild leaders can experience just as many issues as any IT leader can, but in practice, nobody gives a shit.

Unless the people in IT also play online games, I've found that they simply consider video game players to be small fries in comparison to their pieces of papers that apparently prove they're better than you.

 
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Matthew Wilsonthe lose of nn would not be good for us, but it will not be good for verizion/comcast/att in the long run ether.04/24/2014 - 2:16pm
Matthew Wilsonsadly yes. it would take another sopa day to achieve it.04/24/2014 - 2:13pm
NeenekoI am also confused. Are you saying NN would only become law if Google/Netflix pushed the issue (against their own interests)?04/24/2014 - 2:10pm
E. Zachary KnightMatthew, you are saying a lot of things but I am still unclear on your point. Are you saying that the loss of Net Neutrality will be good in the long run?04/24/2014 - 2:06pm
Matthew WilsonOfcourse it does I never said it did not.though over time the death of NN will make backbone providers like Google, level3 and others stronger becouse most isps including the big ones can not provid internet without them. they can peer with smaller isps04/24/2014 - 1:54pm
E. Zachary KnightMatthew, and that still plays in Google's favor over their smaller rivals who don't have the muscle to stand up to ISPs.04/24/2014 - 1:45pm
Matthew Wilsongoogle wont pay becouse they control a large part of the backbone that all isps depend on. if verizon blocks their data, google does the same. the effect is Verizon loses access to 40% of the internet, and can not serve some areas at all.04/24/2014 - 1:14pm
Neenekolack of NN is in google and netflix interest. It is another tool for squeezing out smaller companies since they can afford to 'play'04/24/2014 - 12:57pm
Matthew WilsonI have said it before net nutrality will not be made in to law until Google or Netflix is blocked, or they do what they did for sopa and pull their sites down in protest.04/23/2014 - 8:02pm
Andrew EisenGee, I guess putting a former cable industry lobbyist as the Chairman of the FCC wasn't that great of an idea. http://www.nytimes.com/2014/04/24/technology/fcc-new-net-neutrality-rules.html?_r=204/23/2014 - 7:26pm
Andrew EisenIanC - I assume what he's getting at is the fact that once PS3/360 development ceases, there will be no more "For Everything But Wii U" games.04/23/2014 - 5:49pm
Andrew EisenMatthew - Yes, obviously developers will eventually move on from the PS3 and 360 but the phrase will continue to mean exactly what it means.04/23/2014 - 5:45pm
IanCAnd how does that equal his annoying phrase being meaningless?04/23/2014 - 5:09pm
Matthew Wilson@Andrew Eisen the phrase everything but wiiu will be meaningless afer this year becouse devs will drop 360/ps3 support.04/23/2014 - 4:43pm
Andrew EisenFor Everything But... 360? Huh, not many games can claim that title. Only three others that I know of.04/23/2014 - 3:45pm
MaskedPixelantehttp://www.joystiq.com/2014/04/23/another-world-rated-for-current-consoles-handhelds-in-germany/ Another World fulfills legal obligations of being on every gaming system under the sun.04/23/2014 - 12:34pm
Matthew Wilsonhttp://arstechnica.com/gaming/2014/04/steam-gauge-do-strong-reviews-lead-to-stronger-sales-on-steam/?comments=1 Here is another data driven article using sales data from steam to figure out if reviews effect sales. It is stats heavy like the last one.04/23/2014 - 11:33am
Andrew EisenI love RPGs but I didn't much care for Tales of Symphonia. I didn't bother with its sequel.04/23/2014 - 11:21am
InfophileIt had great RPGs because MS wanted to use them to break into Japan. (Which had the side-effect of screwing NA PS3 owners out of Tales of Vesperia. No, I'm not bitter, why do you ask?)04/23/2014 - 10:52am
RedMageI'm still disappointed the 360 never broke into Japan either. It had a bevy of great RPGs in the late 2000s.04/23/2014 - 9:48am
 

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