Cablevision Adds Arbitration Clause to Terms of Service

September 29, 2011 -

Cable operator Cablevision is the latest company to add a mandatory arbitration clause to the fine print of their terms of service. Broadband Reports confirmed with Cablevision that the new TOS includes arbitration language, which the publication describes as "cookie cutter" because it prohibits users from having a jury trial or participating in a class action lawsuit against the company.

Broadband Reports also notes that users in its Cablevision forums have told them that the company began informing customers of the changes with their monthly bills. Cablevision has confirmed that the bill notification process started this month, and that the company's policies (found at this link) will be updated online later this week.

Cablevision customers have thirty days to opt out of the arbitration clause by sending an email to NOARBITRATION@CABLEVISION.COM.

Source: Broadband Reports


Comments

Re: Cablevision Adds Arbitration Clause to Terms of Service

Re: Cablevision Adds Arbitration Clause to Terms of Service

tbh this is getting out of hand, i can see a fairly large lawsuit brewing to ban this kind of ToS agreement given the implications it has towards the consumer.

its nearly a "i can beat you to a pulp, but you can't touch me here or in court" style agreement, and i just can't see how it could legaly stand for long.

Re: Cablevision Adds Arbitration Clause to Terms of Service

I'm relatively certain that jury trial part wouldn't be enforceable. The Constitution guarantees a right to a jury trial in disputes over a certain amount (I think it's actually $20). I don't know what the case law is in that area, but it wouldn't shock me if you couldn't contract that away. 

Re: Cablevision Adds Arbitration Clause to Terms of Service

Unfortunately according to a supreme court decision it is.

Re: Cablevision Adds Arbitration Clause to Terms of Service

Well, it's nice of Cablevision to allow its customers to send an email.

 

Andrew Eisen

 
Forgot your password?
Username :
Password :

Poll

Who's responsible for crappy Netflix performance on Verizon?:

Shout box

You're not permitted to post shouts.
MaskedPixelanteHey, so remember that "redeem your Sims 2 key on Origin for a free copy of the all-in-one edition" promotion? Well, it didn't work, so to make up for it, just go into your Origin profile and redeem the product key "I-LOVE-THE-SIMS" for your free Sims 2.07/23/2014 - 9:12pm
Andrew EisenThe Steam controller may have changed again. http://www.vg247.com/2014/07/23/steam-controller-valve/07/23/2014 - 6:46pm
james_fudgePlease use the comments section for bitching about specific articles :) We do read them, after all.07/23/2014 - 10:52am
Andrew EisenThat's unfair but thank you for the tip on the Reddit thread containing the Kickstarter message to backers. The article has been updated.07/23/2014 - 10:50am
SleakerHere's the message Areal backers recieved from Kickstarter: http://www.reddit.com/r/Games/comments/2beqlc/areal_kickstarter_suspended/07/23/2014 - 8:52am
Sleaker@MW - I still think Cogent/Level3 hookups were lacking prior to the comcast switch, but I do think verizon is being dumb here.07/23/2014 - 12:06am
Andrew EisenOf course it's a question. It's got a question mark and everything!07/22/2014 - 6:43pm
Matthew WilsonHate to say it, but that poll is not even a question. there is too much evidence that points to Verizon. http://www.extremetech.com/computing/186576-verizon-caught-throttling-netflix-traffic-even-after-its-pays-for-more-bandwidth07/22/2014 - 6:23pm
Andrew EisenHuh. The new Battlefield has been delayed to early next year. Are you feeling okay, EA? http://blogs.battlefield.com/2014/07/bfh-will-launch-2015/07/22/2014 - 6:11pm
SleakerWest End Games - Areal developers just got their Kickstarter suspended. Might want to dump that 'fully funded' status.07/22/2014 - 12:08pm
MaskedPixelanteHas anyone who bought it gotten their Sims 2 Ultimate Edition upgrade yet? Still waiting on mine, especially since they're supposed to be out by today.07/22/2014 - 10:45am
IanCDynasty Warriors 8 for the PS4 finally has the option to turn off the OTT depth of field that made the game look like a blurry mess. Only a few months behind the JP version patch...07/22/2014 - 10:17am
NeenekoI see nothing in Section 111 that would exclude IP transmission. It even explicitly includes 'other transmission methods'07/22/2014 - 9:28am
ZippyDSMleehttp://www.afterdawn.com/news/article.cfm/2014/07/19/ruling_aereo_is_not_a_cable_company07/22/2014 - 8:13am
ZippyDSMleelul what?07/22/2014 - 7:53am
ZippyDSMleehttp://arstechnica.com/gaming/2014/07/bungie-cross-generation-destiny-wouldnt-be-fair-to-low-res-players/07/22/2014 - 7:53am
MaskedPixelantehttp://www.joystiq.com/2014/07/22/wii-u-update-adds-system-to-system-transfers/ The latest Wii U update allows you to do the system transfer between two Wii Us. Still not true accounts, but getting there.07/22/2014 - 7:39am
Papa MidnightSpeculation from PC Gamer. Don't hold your breath. http://www.pcgamer.com/2014/07/21/microsoft-job-listing-says-nice-things-about-pc-gaming-isnt-clear-if-it-means-them/07/21/2014 - 5:58pm
MaskedPixelanteI dunno, it's probably Vevo powertripping.07/21/2014 - 5:52pm
 

Be Heard - Contact Your Politician