How UK's TalkTalk is Ruining OnLive for its Customers

September 29, 2011 -

Last week OnLive launched in the United Kingdom, and though it may have had a hiccup here and there when it launched, the service mostly went off without a hitch. But customers of ISP TalkTalk noticed that they were having a lot of trouble connecting with the service during peak evening hours - according to a TorrentFreak report. At first customers thought this was on OnLive's end, but a little bit of digging found that TalkTalk had been throttling connections because the OnLive data traffic was being misread as P2P file-sharing traffic.

Most of the problems TalkTalk users experienced with OnLive occurred during the peak hours between 6 PM and 12 AM. Besides throttling connections, TalkTalk's application to deal with P2P traffic is also cutting customers off from the service completely.

When it comes to P2P traffic, TalkTalk is not shy about how it manages such traffic: it does whatever it can to curtail it during peak hours. TorrentFreak also points out that because OnLive uses UDP connections to transfer game data, TalkTalk’s traffic shaping equipment is likely mistaking it for P2P traffic.

“This has been raised with our network team and we are currently investigating,” a TalkTalk spokesperson told TorrentFreak when asked about the OnLive problems.

Customers of the ISP feel like they are being ignored and that their subscription to OnLive is being wasted:

“I basically feel that my money spent on OnLive is being wasted. Working from 8:00 till 16.30 I have no use for this service as I would have wait until midnight to have access. Which is unrealistic, people need to have a good sleep, right?” OnLive user and TalkTalk subscriber Dawid told TorrentFreak.

Opponents of data throttling have yet another reason to point out why the practice is questionable: it can discriminate against data related to valid and legal activities..

Source: TorrentFreak


Comments

Re: How UK's TalkTalk is Ruining OnLive for its Customers

and this is why i'd prefer my game on a drive or disc... :)

 
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Wonderkarpever wonder if there's an appeals process for AO?05/28/2015 - 6:55pm
Matthew WilsonDanny and Andy play the first couple of levels of the upcoming Hatred http://www.gamespot.com/videos/hatred-gamespot-plays/2300-6425016/ imho it does not look like it should be AO.05/28/2015 - 5:57pm
Andrew EisenHey, remember Kung Fury? That short film that was funded via Kickstarter a few years ago? You can watch it now. I suggest you do. It's fun! https://www.youtube.com/watch?v=bS5P_LAqiVg05/28/2015 - 5:14pm
Goth_SkunkOriginally, yes. Some content was cut out in order to reduce its ratign from AO down to M, but PC users could work around that an unlock the full content by means of a patch. Which is what I did. :D05/28/2015 - 3:56pm
Andrew EisenKarp - Yes, for strong sexual content. Although the recent remaster contains all that content and was rated M.05/28/2015 - 3:54pm
Andrew EisenDepends on if you consider Hatred misrated. I haven't played the game or seen the ESRB's rating summary so I'm undecided.05/28/2015 - 3:53pm
WonderkarpDidnt Fahrenheit have an AO?05/28/2015 - 3:52pm
Matthew Wilson@AE that is why I said it seems more moral panic to me.05/28/2015 - 3:51pm
Andrew EisenMatthew - From what I've seen (just the trailers) the game is nowhere near as gory as many, many other games. But again, I'm guessing the AO rating comes from theme and tone rather than outright gore.05/28/2015 - 3:50pm
Andrew EisenKarp - It didn't show penetration or nudity.05/28/2015 - 3:50pm
WonderkarpI'd say Mortal Kombat X has more Gore and Violence than Hatred.05/28/2015 - 3:50pm
Matthew Wilsonwhat I mean by worse in this case its not more gory/violent than others.05/28/2015 - 3:48pm
WonderkarpI forget....did Hot Coffee actually show Penetration?05/28/2015 - 3:48pm
Andrew EisenKarp - The Skyrim mods are external mods. The Hot Coffee mod unlocked content on the disc. Big difference. Still, the content that was unlocked was still perfectly in line with an M rating in my opinion.05/28/2015 - 3:47pm
Andrew EisenThemes are factored into ratings, not just mechanics. Still waiting for ESRB's rating summary. Very curious to see what it has to say.05/28/2015 - 3:46pm
Matthew WilsonHatred is a top down shooter though, and isnt any worse than other top down shooters?05/28/2015 - 3:45pm
Wonderkarpyeah, San Andreases rerating was ridiculous. Why not rerate Skyrim with all its crazy sex mods out there? But yeah, ESRB is good as policing itself. 05/28/2015 - 3:45pm
Andrew EisenManhunt 2 and Hatred though? Eh, there's an argument to be made for the higher rating.05/28/2015 - 3:43pm
Andrew EisenRerating San Andreas was a mistake though. That seemed to be the result of kowtowing to public pressure.05/28/2015 - 3:42pm
Andrew EisenThere wasn't one. It's just a dumb rating.05/28/2015 - 3:42pm
 

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