How UK's TalkTalk is Ruining OnLive for its Customers

September 29, 2011 -

Last week OnLive launched in the United Kingdom, and though it may have had a hiccup here and there when it launched, the service mostly went off without a hitch. But customers of ISP TalkTalk noticed that they were having a lot of trouble connecting with the service during peak evening hours - according to a TorrentFreak report. At first customers thought this was on OnLive's end, but a little bit of digging found that TalkTalk had been throttling connections because the OnLive data traffic was being misread as P2P file-sharing traffic.

Most of the problems TalkTalk users experienced with OnLive occurred during the peak hours between 6 PM and 12 AM. Besides throttling connections, TalkTalk's application to deal with P2P traffic is also cutting customers off from the service completely.

When it comes to P2P traffic, TalkTalk is not shy about how it manages such traffic: it does whatever it can to curtail it during peak hours. TorrentFreak also points out that because OnLive uses UDP connections to transfer game data, TalkTalk’s traffic shaping equipment is likely mistaking it for P2P traffic.

“This has been raised with our network team and we are currently investigating,” a TalkTalk spokesperson told TorrentFreak when asked about the OnLive problems.

Customers of the ISP feel like they are being ignored and that their subscription to OnLive is being wasted:

“I basically feel that my money spent on OnLive is being wasted. Working from 8:00 till 16.30 I have no use for this service as I would have wait until midnight to have access. Which is unrealistic, people need to have a good sleep, right?” OnLive user and TalkTalk subscriber Dawid told TorrentFreak.

Opponents of data throttling have yet another reason to point out why the practice is questionable: it can discriminate against data related to valid and legal activities..

Source: TorrentFreak


Comments

Re: How UK's TalkTalk is Ruining OnLive for its Customers

and this is why i'd prefer my game on a drive or disc... :)

 
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MattsworknameAndrew: Im not sure Im the one to be explainging this really, Im not sure im articulating it right07/31/2015 - 9:20pm
Big PermI got to around 30 in tera before giving up. I liked my sorc, but I need better motivation to grind07/31/2015 - 9:14pm
Andrew EisenAh TERA. I made a video about TERA censorship. One of my more popular ones. https://www.youtube.com/watch?v=AO26h9etTbw07/31/2015 - 8:52pm
Goth_SkunkI've been playing TERA all day. Just took a break to barbecue some chicken. :3 And Andrew: I'm using Cabal to suggest a group of people secretly united in some private views or interests within a community.07/31/2015 - 8:50pm
Andrew EisenI'd love to but I'm at work. But once I get home... I'm going to work out for a while. But after THAT... I'm going to shower. Then eat. Then prep tomorrow's meals. And THEN play video games! YEAH!!!07/31/2015 - 8:38pm
Big Permlol, ya'll are still going back and forth? Take a break and play some video games07/31/2015 - 8:37pm
Andrew EisenGoth - Are you using "cabal" to describe a group of writers or to suggest they all worked together in secret to publish those articles?07/31/2015 - 8:30pm
Andrew EisenMatt - That doesn't disprove the general premise of the various articles as that's not what they're about. Unless, again, he's talking about a different batch of articles.07/31/2015 - 8:28pm
Goth_SkunkThe difference between one voice being offensive and a cabal being offensive.07/31/2015 - 8:22pm
MechaCrashFunny how "you're offended, so what" flips into "we're offended, retract everything and apologize."07/31/2015 - 8:18pm
MattsworknameIts not the only argument he points out ,its just one of them07/31/2015 - 8:06pm
Mattsworknameidea that Gamers as the articel puts it, the "White male sterotype are dead, essentially was compltely false07/31/2015 - 8:03pm
MattsworknameThe video actually shows that the shaw study actually disproves the Premise of the artices by showing that the "Gamer" dentity, has no actual meaning to thsoe who use it other then "I play games", its not connected to race, gender, or orientation. So the07/31/2015 - 8:01pm
Andrew EisenWith the exception of a brief mention in Golding's Tumbr post. Even so, he's talking about gamer identity, not desire for diversity in gaming.07/31/2015 - 7:50pm
Andrew EisenI'm not calling his examination of the Shaw study into question. I haven't read the study nor seen his video. All I'm saying is that it has nothing to do with the Gamers Are Dead articles I've been referencing for the last year.07/31/2015 - 7:49pm
MattsworknameSome times sargon just goes off on tangents but in this case he was pretty direct and went through teh research in detail, did the whole first video about the shaw study itself07/31/2015 - 7:45pm
Andrew EisenWell, unless it's disingenuous twaddle but I like to give people the benefit of the doubt.07/31/2015 - 7:42pm
Andrew EisenGotta be. The argument you describe makes no sense otherwise.07/31/2015 - 7:40pm
MattsworknameThat is a possibility, they looked like offical articles but its possible they are different from the articles you mentoin07/31/2015 - 7:28pm
Andrew EisenNot unless he's referring to a completely different set of Gamers Are Dead articles.07/31/2015 - 7:19pm
 

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