Turbine Sends Customers Warning About Recent Hack Attempt

October 18, 2011

Turbine Entertainment sent out an alert this morning informing subscribers of its various MMO titles that a third-party "may have attempted to access" forum accounts. While the company says that there is no indication that any accounts were modified or compromised, it is urging subscribers to change their passwords for the sake of safety and security. One of the curious things about the email is that it seems to indicate that this happened sometime before October 11. Why Turbine waited this long we do not know. From the email sent out this morning:

"Turbine is concerned that a third-party recently may have attempted to access forum account information," the email read. "There is no indication at this time that your account was modified or compromised. For your protection we suggest you change the password to a unique, hard to guess password not associated with any other sites or services. If you changed your password after October 11th, then you can disregard this message."

To change your password visit https://myaccount.turbine.com and click on “Forgot your password?" You may also click this in the game launcher (Lord of the Rings Online, D&D Online).

After following the instructions on how to recover your password, a new password will be sent to your email address on file.

If you have any trouble or have further questions, you can contact Turbine's support department at support.turbine.com.


Comments

Re: Turbine Sends Customers Warning About Recent Hack Attempt

Just got mine. Looked Phishy, but it was legit. I logged on, but there was no bad activity.

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ZippyDSMleeComp seems fixed YAY!!!!05/25/2012 - 6:17pm
E. Zachary KnightGamasutra explores the failure of Streetfighter X Tekken and has one of the best arguments against on-disk DLC I have ever read: http://tinyurl.com/d399ylu05/25/2012 - 1:46pm
ddrfr33kabout the xbox live hacks from last year, now we know: http://kotaku.com/5913228/report-how-scammers-are-stealing-xbox-live-accounts-and-what-they-do-with-them05/25/2012 - 12:31pm
tallimarhttp://news.cnet.com/8301-1035_3-57440902-94/microsoft-legal-win-over-google-may-signal-ceasefire/05/24/2012 - 10:17pm
ZippyDSMleeTIme or an operation!05/24/2012 - 6:43pm
ZippyDSMleePC parts are in wish me luck or hell!!05/24/2012 - 6:43pm
MaskedPixelante38 Studios and Big Huge Games are pretty much dead now. http://www.joystiq.com/2012/05/24/38-studios-and-big-huge-games-lay-off-entire-staffs05/24/2012 - 4:39pm
DorthLousActually, nop, I did miss the emoticon for some reason (getting used to pics?) and I didn't know you changed it since (since I posted previous to my shout and it was still there.) Anyhow, thanks for taking it out!05/23/2012 - 6:01pm
james_fudgeWell we were just testing it. but it is still on the submission to fight $pam.05/23/2012 - 5:48pm
E. Zachary KnightJames, No I don't have it. I was just wondering who does and why. More curiosity than anything.05/23/2012 - 5:38pm
james_fudgeDid you not see the emoticon and did you not see that it has already been changed back?05/23/2012 - 5:10pm
james_fudgeLOL05/23/2012 - 5:07pm
DorthLousWhy? Not shocked that people are barking to an additional hoop to jump through when posting from their already logged in account or just mentionning this to try to paint me as one always complaining?05/23/2012 - 4:45pm
james_fudgebig shock there ;)05/23/2012 - 4:30pm
DorthLousI'll add my voice to those wanting it gone :S I'm already logged in, I don't need a captch'a. That's for those registering.05/23/2012 - 3:54pm
james_fudgeEt tu EZK?!?05/23/2012 - 3:51pm
Craig R.I'm a One Man Quorum! And it's working for me now, thanks. :)05/23/2012 - 3:48pm
E. Zachary KnightHow do we determine who get's the game/captcha thingy? Is there a certain posting threshhold users have to meet before it is turned off?05/23/2012 - 2:25pm
james_fudgeGive it a chance, we're still adjusting it ;)05/23/2012 - 11:20am
james_fudgeOne does not a Quorum make Craig.05/23/2012 - 11:16am

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