Report: Catwoman DLC Problems in Arkham City

October 20, 2011 -

What (we assume) is a small amount of gamers are experiencing some trouble with the Catwoman DLC code in the retail version of Batman Arkham City. According to complaints by some consumers in both North America and the United Kingdom, the retail box seems to be missing the code.

Gamers in North America have been complaining about missing codes since the game launched there earlier this week and now UK gamers are joining the rising chorus of complaints. Earlier today, a VideoGamer employee Tweeted that his copy of the game purchased through GameStop UK was missing the DLC code.

Both GameSpot UK and Warner Bros. declined comment - at least when it comes to problems in the UK. The company did issue the following statement earlier today regarding problems in the US and Canada:

"Since Tuesday's incredibly successful launch of Batman: Arkham City in North America, our customer support team has received a very small number of calls/emails (less than 0.5 per cent of total units sold) regarding Catwoman codes either being invalid or not included in the game packaging.

While the number of affected versions is very small, WB Games apologizes for any inconvenience this has caused and we are committed to getting these issues resolved as quickly as possible.

All who are experiencing any issues with the game are requested to contact WB Games customer service Department by calling (410) 568 - 3680 , emailing support@wbgames.com or visiting community.batmanarkhamcity.com/support. All matters will be handled promptly."

Source: Eurogamer

Posted in

Comments

Re: Report: Catwoman DLC Problems in Arkham City

That... Is way too high a number. And somehow I suspect there's theft going on.

 
Forgot your password?
Username :
Password :

Shout box

You're not permitted to post shouts.
Papa MidnightIt's not bad so far, but I am honestly not sure what to make of it (or where it's going for that matter)07/28/2014 - 9:44pm
Matthew Wilsonis it any good?07/28/2014 - 9:36pm
Papa Midnight"Love Child" on HBO -- anyone else watching this?07/28/2014 - 9:27pm
MaskedPixelanteNah, I'm fine purple monkey dishwasher.07/28/2014 - 4:05pm
Sleaker@MP - I hope you didn't suffer a loss of your mental faculties attempting that.07/28/2014 - 3:48pm
MaskedPixelanteOK, so my brief research looking at GameFAQs forums (protip, don't do that if you wish to keep your sanity intact.), the 3DS doesn't have the power to run anything more powerful than the NES/GBC/GG AND run the 3DS system in the background.07/28/2014 - 11:01am
ZenMatthew, the 3DS already has GBA games in the form of the ambassador tittles. And I an just as curious about them not releasing them on there like they did the NES ones. I do like them on the Wii U as well, but seems weird. And where are the N64 games?07/28/2014 - 10:40am
james_fudgeNo. They already cut the price. Unless they release a new version that has a higher price point.07/28/2014 - 10:19am
E. Zachary KnightMatthew, It most likely is. The question is whether Nintendo wants to do it.07/28/2014 - 10:12am
Matthew WilsonI am sure the 3ds im more then powerful enough to emulate a GBA game.07/28/2014 - 9:54am
Sleaker@IanC - while the processor is effectively the same or very similar, the issue is how they setup the peripheral hardware. It would probably require creating some kind of emulation for the 3DS to handle interfacing with the audio and input methods for GBA07/28/2014 - 9:30am
Sleaker@EZK - hmmm, that makes sense. I could have sworn I had played GB/GBC games on it too though (emud of course)07/28/2014 - 9:23am
E. Zachary KnightSleaker, the DS has a built in GBA chipset in the system. That is why it played GBA games. The GBA had a seperate chipset for GB and GBColor games. The DS did not have that GB/GBC chipset and that is why the DS could not play GB and GBC games.07/28/2014 - 7:25am
IanCI dont think Nintendo ever gave reason why GBA games a reason why GBA games aren't on the 3DS eshop. The 3DS uses chips that are backwards compatable with the GBA ob GBA processor, after all.07/28/2014 - 6:46am
Sleakerhmmm that's odd I could play GBA games natively in my original DS.07/28/2014 - 1:39am
Matthew Wilsonbasically "we do not want to put these games on a system more then 10 people own" just joking07/27/2014 - 8:13pm
MaskedPixelanteSomething, something, the 3DS can't properly emulate GBA games and it was a massive struggle to get the ambassador games running properly.07/27/2014 - 8:06pm
Andrew EisenIdeally, you'd be able to play such games on either platform but until that time, I think Nintendo's using the exclusivity in an attempt to further drive Wii U sales.07/27/2014 - 7:21pm
Matthew WilsonI am kind of surprised games like battle network are not out on the 3ds.07/27/2014 - 7:01pm
Andrew EisenWell, Mega Man 1 - 4, X and X2 are already on there and the first Battle Network is due out July 31st.07/27/2014 - 6:16pm
 

Be Heard - Contact Your Politician