Uh oh! Looks like one popular games retailer may be getting a lump of coal in its stocking this Christmas.
Consumer Reports has released its 2011 Naughty & Nice Holiday List. First introduced last year, the list examines various companies’ shopping policies and gives them a thumbs up or thumbs down depending on how consumer friendly they are. Consumer Reports notes that the list merely comments on specific policies, not “everything else the company does or how it treats its customers.”
Xbox 360 manufacturer Microsoft managed to make the Nice list. “If someone buys and installs software on his or her computer, most retailers won’t give out a refund, no matter how much the customer hates it. Not so with Microsoft. Consumers dissatisfied with a Microsoft software or hardware purchase from any retailer can send it back to the company within 45 days for a refund and reimbursement of shipping costs up to $7.”
Meanwhile, video game retailer GameStop landed smack dab on the Naughty list. “A Fortune 500 company with more than 6,500 stores worldwide, this video game software and hardware merchant has a laundry list of conditions governing returns and exchanges. And in the end, GameStop proclaims, ‘We reserve the right to refuse any return.’”
The full list is below. You can watch the embedded video or check out the report for more details.
Nice:
Bi-Lo supermarkets
Cablevision
Live Nation
American Express
Orvis
Crutchfield
Costco
Amazon.com
Microsoft
REI
Naughty:
AirTran
RadioShack
American Apparel
Verizon Wireless
Liberty Travel
The Swiss Colony
Southwest Airlines
SiriusXM satellite radio
GameStop
Source: Consumer Reports
-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen has been extra specially good this year...
Connect with us:
Consumer Reports: Microsoft is Nice, GameStop is Naughty
November 22, 2011 -
Shout box
quiknkold: ugh. I want to know why the hell Mozerella Sticks are 4 dollars at my works cafeteria...are they cooked in Truffle Oil?10/20/2014 - 10:41am
|
Neo_DrKefka: Anti-Gamergate supporter Robert Caruso attacks female GamerGate supporter by also attacking another cause she support which is the situation happening in Syia “LET SYRIANS SUFFER” https://archive.today/F14zZ https://archive.today/Wpz8S10/20/2014 - 10:18am
|
Neo_DrKefka: That is correct in an At-Will state you or the employer can part ways at any time. However Florida also has laws on the books about "Wrongful combinations against workers" http://www.flsenate.gov/Laws/Statutes/2012/448.04510/20/2014 - 10:07am
|
james_fudge: he'd die if he couldn't talk about Wii U :)10/20/2014 - 9:16am
|
Michael Chandra: By the way, I am not saying Andrew should stop talking about Wii-U. I find it quite nice. :)10/20/2014 - 8:53am
|
Michael Chandra: 'How dare he ignore my wishes and my advice! I am his boss! I could have ordered him but I should be able to say it's advice rather than ordering him directly!'10/20/2014 - 8:52am
|
Michael Chandra: If GP goes "EZK, do not talk about X publicly for a week, we're preparing a big article on it" and he still tweets about X, they'd have a legitimate reason to be pissed.10/20/2014 - 8:52am
|
Michael Chandra: If GP tells Andrew "we'd kinda prefer it if you stopped talking about Wii-U for 1 week" and he'd tweet about it anyway, firing him for it would be idiotic.10/20/2014 - 8:51am
|
Michael Chandra: Legal right, sure. But that doesn't make it any less pathetic of an excuse.10/20/2014 - 8:50am
|
ZippyDSMlee: You mean right to fire states.10/20/2014 - 8:50am
|
james_fudge: some states have "at will" employee laws10/20/2014 - 7:50am
|
quiknkold: It says in the article that being in florida, you can get fired regardless if its a fireable offence10/20/2014 - 7:19am
|
Michael Chandra: If your employee respectfully disagrees with your advice, that's not a fireable offense. If they ignore your order, THEN you have the right to be pissed.10/20/2014 - 6:49am
|
Michael Chandra: I... Don't get one thing. If you do not want your employee to do X, why do you tell them it's advice or a wish? Give them a damn order.10/20/2014 - 6:48am
|
james_fudge: A leak that had me worried about being swatted by Lizard Squad.10/20/2014 - 6:03am
|
james_fudge: It should be noted that the author leaked the GJP group names online10/20/2014 - 6:03am
|
MechaTama31: I mean, of the groups being bullied here, which of the two would you refer to collectively as "nerds"?10/19/2014 - 11:30pm
|
MechaTama31: But that's the thing, it doesn't sound to me like he is advocating bullying, it sounds like he is accusing the SJWs of bullying the "nerds", who I can only assume refers to the GGers.10/19/2014 - 11:21pm
|
Andrew Eisen: Interesting read. Unfortunately, too vague to form an opinion on but at least now I know what faefrost was talking about in James' editorial.10/19/2014 - 10:39pm
|
Neo_DrKefka: Breaking GameJournoPros organized a blacklist of former Destructoid writer Allistar Pinsof for investigating fraud in IndieGoGo campaign http://blogjob.com/oneangrygamer/2014/10/gamergate-destructoid-corruption-and-ruined-careers/10/19/2014 - 8:57pm
|
