European Regulators Want Answers on Carrier IQ

December 6, 2011 -

Watchdog groups and governments in Europe are taking a closer look at Carrier IQ's tracking software, to make sure those mobile phone vendors and operators who use it are not violating users' privacy or the law. The Bavarian State Office for Data Protection recently sent a letter to Apple asking it how it uses Carrier IQ's software.

"The most important thing to me is that users know how their data is used, and if that isn't the case there is a problem," said Thomas Kranig, president of the Bavarian data protection office. Kranig did not comment on the letter's contents, but tells PC World that he expects an answer from Apple within about two weeks.

"Normally, Apple employees in Germany have to talk to the U.S. before they can say anything, so we have to wait," said Kranig. "Being open and up-front with customers about how their personal data is being used is fundamental to maintaining their trust. It is obviously also vital that mobile manufacturers and operators comply with the Data Protection Act," ICO said in a statement.

The U.K. Information Commissioner's Office (ICO), an independent authoritative body set up to uphold data privacy for individuals, and the BEUC, the European Consumers' Organisation, also have concerns about Carrier IQ.

ICO said that it plans to contact mobile phone operators to see who in the region is using Carrier IQ or similar software on U.K. customers' handsets and what steps are being taken to make sure that there are no "privacy implications."

The BEUC says that clear rules on consent and mandatory privacy settings have to become the standard.

"Consumers are often shocked when they discover they are being so closely tracked, so more transparency is an urgent requirement," said Monique Goyens, Director General at BEUC, via an email to PC World.

BEUC hopes that an update to E.U. laws on data protection will address these issues. In the U.S. members of Congress have asked for details on the tracking software's operation.

Apple has said that it used the software in earlier version of its iOS devices but has dropped it with the release of iOS 5 and has not collected any personal information. Samsung Electronics says that its mobile phones sold in Europe don't use Carrier IQ's software. Vodafone and Orange said that they don't use the software at all.

Source: PC World


 
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MattsworknameAndrew and EZK help me pull back a bit , still working on it05/22/2015 - 7:06am
ConsterI think IP is the only person here who doesn't think IP needs to dial it back several levels.05/22/2015 - 6:14am
Mattsworknamehttp://www.foxnews.com/politics/2015/05/22/fec-backs-off-flirtation-with-regulating-internet/05/22/2015 - 1:34am
MattsworknameWell, on another subject, Saw this, and while I know it's fox news, thuoght I should share it05/22/2015 - 1:34am
MechaCrashYeah, even I think IP needs to dial it back.05/22/2015 - 12:35am
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MattsworknameRE doc, everyone has a tendancy to let emotion get ahead of them, especially in an annoymous forum like the web. We have have those moments. Ip however has nothing but those moments. it's why I stopped responding to him, regardless of what he thinks or05/21/2015 - 11:17pm
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Goth_SkunkAnd re BBC vs Rockstar: Ahh. I missed that. Woops!05/21/2015 - 8:33pm
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DocMelonheadYou could say that the Mary Sue only interested in Gender issues in pop culture, and they only see GamerGate as a Hate group that fight for the oppressive status quo.05/21/2015 - 8:22pm
MechaCrashWell, can't blame him for not expanding on it and missing stories here. Sealioning people demanding proof of claims and then calling them liars when they provide it is busy work!05/21/2015 - 8:20pm
Andrew EisenRe: Mary Sue - Uh, why exactly? Re: Rockstar - Yep, we reported that earlier today.05/21/2015 - 8:12pm
 

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