New Xbox 360 Dashboard Causing Problems for Some Users

December 7, 2011 -

Microsoft is rolling out the new Xbox 360 Dashboard, but not without some problems, according to a report at IGN.

Apparently, users are getting video and connection issues, while others are reporting problems as serious as a dead console.

Microsoft's Major Nelson tweeted for everyone to watch the Xbox Live Status Page for updates, and the latest update has all services being restored except for Epix. The page also notes that:

Users may experience difficulties with the following services:

A subset of users will experience issues viewing Beacon activity under the "My Activity" and "My Beacons" tab.

Users will be unable to purchase content from the Windows Phone Marketplace.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience.

IGN is having users post their experiences in the article's comments section.

Thanks for the tip, Andrew.

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Comments

Re: New Xbox 360 Dashboard Causing Problems for Some Users

Submitted by CyberSkull on Sun, 12/11/2011 - 08:33.

I haven't had any crashes, but the UI just sucks. I guess that is a bug. ;)

Also that screenshot, that is the old version of the dashboard, not the 2011 Metro.

Re: New Xbox 360 Dashboard causing problems for some users

Submitted by Zerodash on Wed, 12/07/2011 - 13:21.

Par for the course for any firmware/interface update. I already had one freeze and a crash since the update.

Also, I think that the Kinect software was updated, because now it seems to be hell-bent on figuring out where both my hands are at all times, even if one is clearly out of view- which causes occasional cursor stutters as the system tries to guess which hand I am using to point with. I don't remember having that problem before, but then again it could be confirmation bias.

Re: New Xbox 360 Dashboard causing problems for some users

Submitted by DanHoyt on Wed, 12/07/2011 - 16:45.

Yeah, I expected this stuff to happen and as far as the Kinect update I think your right. I can't drink a beer without the Kinect thinking I want to do something.

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Andrew Eisen: The rest, including a joke about how his wife left him over this, can be found on his feed with minimal scrolling. https://twitter.com/samfbiddle10/19/2014 - 2:16pm

Andrew Eisen: For what it's worth, Biddle tweeted a few apologies. Here's one: https://twitter.com/samfbiddle/status/52324627795005849610/19/2014 - 2:15pm

Andrew Eisen: Oh, "Mercedes"! The car! Anyway, here's a relevant link: http://theralphretort.com/mercedes-pulls-ads-gawker/10/19/2014 - 2:11pm

Neo_DrKefka: Thanks Matt. Linking on my IPhone doesn't work to well here and there.10/19/2014 - 2:01pm

Matthew Wilson: http://imgur.com/XzpWeWw here is the twiter exchange in question.10/19/2014 - 1:39pm

Andrew Eisen: I either don't remember or didn't see it. Still have a link?10/19/2014 - 1:38pm

Matthew Wilson: its the twiter exchange I linked too a few days ago.10/19/2014 - 1:29pm

Andrew Eisen: That link doesn't work. Browsed the Twitter feed but couldn't find anything. Did find someone claiming a Gawker writer advocated bullying but didn't say who or where.10/19/2014 - 1:05pm

Neo_DrKefka: Gawker loses advertiser MERCED ES https://mobile .twitter.com/TheRalphRetort/status/522813815260733441/photo/1 after Gawker writer advocates bullying of nerds with an anti Gamergate rant10/19/2014 - 12:32pm

Matthew Wilson: https://soundcloud.com/totalbiscuit/weaponised-charity a interesting audio log.10/19/2014 - 12:04pm

prh99: Also there is no story in rational and respectful discussion (where you can find it).10/19/2014 - 10:44am

prh99: Well they are probably doing it on Twitter and probably the GG hashtag so any voice reason gets drowned out by idiocy. Also it's far easier to broad brush a group.10/19/2014 - 10:41am

Wonderkarp: dont fool yourself, Technogeek. Remember Mass Effect 3? How about the ferver against Phil Fish?10/19/2014 - 10:18am

MechaTama31: None of which is the fault or responsibility of the people who are not trolling, harassing, threatening, doxxing, etc. So why is their opinion hostage to the people who are?10/19/2014 - 10:06am

Technogeek: If the developer were male there wouldn't have been a "conversation" in the first place.10/19/2014 - 2:27am

Monte: trolls are just at their absolute worst when it comes to women and feminist. You could bet good money that if the developer were male the trolls would be silent and the conversation would actually focus on the journalism.10/18/2014 - 9:18pm

Monte: Papa: Not the first time we've had a journalism scandals before, but the harassment never got close to this level; the difference with this scandal is that feminists are involved. Without the feminist angle, their would be A LOT less harrassment10/18/2014 - 9:15pm

Papa Midnight: Monte: That's honestly rather short-sighted. As has been proven with other persons who have been targeted, if it wasn't Quinn, it would be someone else.10/18/2014 - 6:26pm

Avalongod: I think that's part of what gives an esoteric news story like this real life...it taps into a larger narrative about misogyny in society outside of games.10/18/2014 - 3:29pm

Avalongod: @Monte, well the trolls made death threats that came to police (and media attention). I think this is tapping into a larger issue outside of games about how women are treated in society (like all the "real rape" stuff during the last election)10/18/2014 - 3:28pm

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