Square Enix Hacked

December 13, 2011 -

Here we go again.

Square Enix put out a press release this afternoon stating that it had “reason to believe that unknown parties may have gained unauthorized access” to a server related to its Square Enix Members service offered in North America and Japan.  In response, the company temporarily suspended operation of the free service as of last night.

“We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service,” reads the press release. “We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.”

The company says that while some personal information may have been accessed, credit card information is not stored on the server in question so members can breathe a little easier.

Square Enix estimates that the suspension will continue for a few days while it investigates the incident.  Updates will be posted on the Square Enix Members page.

Source: examiner.com

-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen


Comments

Re: Square Enix Hacked

You get what you pay for?  Just kidding.  Any service is susceptible if the underlying software was written poorly.  Even the best-written software doesn't always get updated right away when problems are found - and there are zero-day exploits that you just can't defend against.

Businesses also have to deal with what I call "internal mischief", which ranges from lightweight pranks to data destruction implanted into the software should the person get fired.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Square Enix Hacked

Part of me wonders if this is courtesy of the PSN hacks.  Didn't Squeenix use SOE for delivering online games?

Re: Square Enix Hacked

As someone who has played both SOE and S-E MMOs, I can safely say that the answer is "no".

Re: Square Enix Hacked

Offically Playonline's customer service here is SOE they just call themselves Playonline or Square when they answer the phone. A lot of companies out source other providers for service. For example I used to work for a company and this other company sold Product B which is the same product we sold but since they gather their old clients and pay us a contract we pretty much use our services and when their customers called in we just answered if we worked for this company but in reality we are just contracted to provide their customers service.

For example SEARS used to own this company (So the company I worked for was a major company) eventually and we got too big but we still have membership services for our customers through SEARS however SEARS contracts us to to provide them service in the name of SEARS though we have not been apart of SEARS since the early 90s

Re: Square Enix Hacked

Also to add it doesn't matter the service a service can get hacked. The PSN is the best service out there. You get the same quality if not more for free. And their Playstation Plus program which I used to be a naysayer till I tried it has saved me hundreds of dollars.. I paid 15 dollars for it for a couple of months. When RE4 and RE:CV came out I payed what I would of paid outright with paying the membership fee and the discounts for the games pretty much evened everything out like I didn't even pay a fee but then I got more in return with add on content discounted and free games its highly worth it.

Not to mention it downloads updates for games and even uploads my saved data when I am not home and then turns itself back off.

The Playstation 3 is an amazing device I can use 3rd party software like bluetooths and keyboards for the PS and I don't have to pay some uber expensive crap. Same with the HDD I got 900 GIGs on mine and it was easy to instal

The PS just had a hectic start and sadly they advertised Linex which they took away from us which pissed people off.

 
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PHX Corp@Adam802 We'll break out the popcorn in June12/19/2014 - 9:23pm
ZippyDSMleeMaskedPixelante: I'm itching to start it too but I will wait till the patch goes live. >>12/19/2014 - 7:52pm
Adam802Leland Yee and Jackson get trial date: http://sfbay.ca/2014/12/18/leland-yee-keith-jackson-get-trial-date/12/19/2014 - 5:24pm
MaskedPixelanteNevermind. Turns out when they said "the patch is now live", they meant "it's still in beta".12/19/2014 - 5:07pm
MaskedPixelanteSo I bought Dark Souls PC, and it's forcing me to log into GFWL. Did I miss something?12/19/2014 - 5:00pm
Matthew Wilsonhttp://arstechnica.com/tech-policy/2014/12/republicans-may-have-plan-to-save-internet-providers-from-utility-rules/ this is intreasting. congress may put net nutrality in to law to avoid title 2 classification12/19/2014 - 2:45pm
Matthew Wilsonhttp://www.polygon.com/2014/12/19/7421953/bullshit-cards-against-humanity-donated-250k-sunlight-foundation I have to admit I like the choice o organization. congrats to CAH.12/19/2014 - 1:51pm
E. Zachary KnightIf you are downloading a copy in order to bypass the DRM, then you are legally in the wrong. Ethically, if you bought the game, it doesn't matter where you download it in the future.12/19/2014 - 12:06pm
InfophileEZK: Certainly better that way, though not foolproof. Makes me think though: does it count as piracy if you download a game you already paid for, just not from the place you paid for it at? Ethically, I'd say no, but legally, probably yes.12/19/2014 - 11:20am
ZippyDSMleeAnd I still spent 200$ in the last month on steam/GOG stuff sales get me nearly every time ><12/19/2014 - 10:55am
ZippyDSMleeMaskedPixelante:And this is why I'm a one legged bandit.12/19/2014 - 10:51am
ZippyDSMleeE. Zachary Knight: I buy what I can as long as I can get cracks for it...then again it I could have gotton Lords of the Fallen for 30 with DLC I would have ><12/19/2014 - 10:50am
MaskedPixelantehttp://www.joystiq.com/2014/12/19/marvel-vs-capcom-origins-leaving-online-storefronts-soon/ Speaking of "last chance to buy", Marvel vs. Capcom Origins is getting delisted from all major storefronts. Behold the wonders of the all digital future.12/19/2014 - 9:59am
MaskedPixelanteSeriously, the so-called "Last Chance" sale was up to 80% off, while this one time only return sale goes for a flat 85% off with a 90% off upgrade if you buy the whole catalogue.12/19/2014 - 9:37am
E. Zachary KnightInfophile, Tha is why I buy only DRM-free games.12/19/2014 - 9:37am
MaskedPixelanteNordic is back on GOG for one weekend only. And at 85% off no less, which is kind of a slap in the face to people who paid more during the "NORDIC IS LEAVING FOREVER BUY NOW OR FOREVER HOLD YOUR PEACE" sale, but whatever...12/19/2014 - 9:28am
InfophileRe PHX's link: This is one of the reasons the digital revolution isn't all it's cracked up to be. There's also the flip side where Sony can block access to games you've bought if they ban your account for unrelated reasons. All power is theirs.12/19/2014 - 8:52am
MaskedPixelantehttp://uplay.ubi.com/#!/en-US/events/uplay-15-days You can win FREE GAMES FOR A YEAR! Unfortunately, they're Ubisoft games.12/18/2014 - 6:29pm
Papa MidnightAh, so it was downtime. I've been seeing post appear in my RSS feed, but I was unable to access GamePolitics today across several ISPs.12/18/2014 - 6:06pm
james_fudgeSorry for the downtime today, folks.12/18/2014 - 5:54pm
 

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