Square Enix Hacked

December 13, 2011 -

Here we go again.

Square Enix put out a press release this afternoon stating that it had “reason to believe that unknown parties may have gained unauthorized access” to a server related to its Square Enix Members service offered in North America and Japan.  In response, the company temporarily suspended operation of the free service as of last night.

“We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service,” reads the press release. “We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.”

The company says that while some personal information may have been accessed, credit card information is not stored on the server in question so members can breathe a little easier.

Square Enix estimates that the suspension will continue for a few days while it investigates the incident.  Updates will be posted on the Square Enix Members page.

Source: examiner.com

-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen


Comments

Re: Square Enix Hacked

You get what you pay for?  Just kidding.  Any service is susceptible if the underlying software was written poorly.  Even the best-written software doesn't always get updated right away when problems are found - and there are zero-day exploits that you just can't defend against.

Businesses also have to deal with what I call "internal mischief", which ranges from lightweight pranks to data destruction implanted into the software should the person get fired.

- Left4Dead Why are zombies always eating brains? I want to see zombies that eat toes for a living. Undead-related pun intended.

Re: Square Enix Hacked

Part of me wonders if this is courtesy of the PSN hacks.  Didn't Squeenix use SOE for delivering online games?

Re: Square Enix Hacked

As someone who has played both SOE and S-E MMOs, I can safely say that the answer is "no".

Re: Square Enix Hacked

Offically Playonline's customer service here is SOE they just call themselves Playonline or Square when they answer the phone. A lot of companies out source other providers for service. For example I used to work for a company and this other company sold Product B which is the same product we sold but since they gather their old clients and pay us a contract we pretty much use our services and when their customers called in we just answered if we worked for this company but in reality we are just contracted to provide their customers service.

For example SEARS used to own this company (So the company I worked for was a major company) eventually and we got too big but we still have membership services for our customers through SEARS however SEARS contracts us to to provide them service in the name of SEARS though we have not been apart of SEARS since the early 90s

Re: Square Enix Hacked

Also to add it doesn't matter the service a service can get hacked. The PSN is the best service out there. You get the same quality if not more for free. And their Playstation Plus program which I used to be a naysayer till I tried it has saved me hundreds of dollars.. I paid 15 dollars for it for a couple of months. When RE4 and RE:CV came out I payed what I would of paid outright with paying the membership fee and the discounts for the games pretty much evened everything out like I didn't even pay a fee but then I got more in return with add on content discounted and free games its highly worth it.

Not to mention it downloads updates for games and even uploads my saved data when I am not home and then turns itself back off.

The Playstation 3 is an amazing device I can use 3rd party software like bluetooths and keyboards for the PS and I don't have to pay some uber expensive crap. Same with the HDD I got 900 GIGs on mine and it was easy to instal

The PS just had a hectic start and sadly they advertised Linex which they took away from us which pissed people off.

 
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Andrew EisenAs it happens, Chinatown Wars is the only GTA game I've played.04/19/2014 - 10:43am
Papa MidnightWith GTA5 (to date) failing to even provide indication of a PC release, I'm realising that this might be the first GTA game that I have not played (outside of Chinatown Wars) since the series inception.04/19/2014 - 8:14am
IanCSo im guessing a bunch of edutainment games, which a lot of people elsewhere are going gaga over, dot count as classics? Okay. If you don't mind me, i have a sudden urge to play Putt Putt....04/19/2014 - 6:15am
MaskedPixelantehttp://www.joystiq.com/2014/04/18/playstation-99-cent-sale-discounts-tokyo-jungle-super-stardust/ Weekend long PSN flash sale. So much stuff is 99 cents for the rest of the weekend.04/18/2014 - 5:59pm
Adam802http://www.polygon.com/2014/4/18/5627928/newtown-video-game-addiction-forum04/18/2014 - 4:14pm
Matthew Wilsonit is a video talking about why certain games/products/consoles do well, and others do not. he back it up with solid research.04/18/2014 - 3:56pm
Andrew EisenI'm not keen on blind links. What is it?04/18/2014 - 3:45pm
Matthew Wilsonthis is worth a whatch https://www.youtube.com/watch?v=MyXcr6sDRtw&list=PL35FE5C4B157509C904/18/2014 - 3:43pm
MaskedPixelanteNumber 3: Night Dive was brought to the attention of the public by a massive game recovery, and yet most of their released catalogue consists of games that other people did the hard work of getting re-released.04/17/2014 - 8:46pm
MaskedPixelanteNumber 2: If Humongous Entertainment wanted their stuff on Steam, why didn't they talk to their parent company, which does have a number of games published on Steam?04/17/2014 - 8:45pm
MaskedPixelanteNumber 1: When Night Dive spent the better part of a year teasing the return of true classics, having their big content dump be edutainment is kind of a kick in the stomach.04/17/2014 - 8:44pm
Matthew Wilsonhttp://www.giantbomb.com/articles/jeff-gerstmann-heads-to-new-york-takes-questions/1100-4900/ He talks about the future games press and the games industry. It is worth your time even though it is a bit long, and stay for the QA. There are some good QA04/17/2014 - 5:28pm
IanCErm so they shouldn't sell edutainment at all? Why?04/17/2014 - 4:42pm
MaskedPixelanteNot that linkable, go onto Steam and there's stuff like Pajama Sam on the front-page, courtesy of Night Dive.04/17/2014 - 4:13pm
Andrew EisenOkay, again, please, please, PLEASE get in a habit of linking to whatever you're talking about.04/17/2014 - 4:05pm
MaskedPixelanteAnother round of Night Dive teasing and promising turns out to be stupid edutainment games. Thanks for wasting all our time, guys. See you never.04/17/2014 - 3:44pm
Matthew WilsonAgain the consequences were not only foreseeable, but very likely. anyone who understood supply demand curvs knew that was going to happen. SF has been a econ/trade hub for the last hundred years.04/17/2014 - 2:45pm
Andrew EisenMixedPixelante - Would you like to expand on that?04/17/2014 - 2:43pm
MaskedPixelanteWell, I am officially done with Night Dive Studios. Unless they can bring something worthwhile back, I'm never buying another game from them.04/17/2014 - 2:29pm
PHX Corphttp://www.msnbc.com/ronan-farrow/watch/video-games-continue-to-break-the-mold-229561923638 Ronan Farrow Daily on Video games breaking the mold04/17/2014 - 2:13pm
 

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