Here we go again.
Square Enix put out a press release this afternoon stating that it had “reason to believe that unknown parties may have gained unauthorized access” to a server related to its Square Enix Members service offered in North America and Japan. In response, the company temporarily suspended operation of the free service as of last night.
“We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service,” reads the press release. “We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.”
The company says that while some personal information may have been accessed, credit card information is not stored on the server in question so members can breathe a little easier.
Square Enix estimates that the suspension will continue for a few days while it investigates the incident. Updates will be posted on the Square Enix Members page.
Source: examiner.com
-Reporting from San Diego, GamePolitics Contributing Editor Andrew Eisen
Comments
Re: Square Enix Hacked
You get what you pay for? Just kidding. Any service is susceptible if the underlying software was written poorly. Even the best-written software doesn't always get updated right away when problems are found - and there are zero-day exploits that you just can't defend against.
Businesses also have to deal with what I call "internal mischief", which ranges from lightweight pranks to data destruction implanted into the software should the person get fired.
Re: Square Enix Hacked
Part of me wonders if this is courtesy of the PSN hacks. Didn't Squeenix use SOE for delivering online games?
Treasure bin: Cult Hits, chea pass gaming options, and rants about gaming in general
Re: Square Enix Hacked
As someone who has played both SOE and S-E MMOs, I can safely say that the answer is "no".
Re: Square Enix Hacked
Offically Playonline's customer service here is SOE they just call themselves Playonline or Square when they answer the phone. A lot of companies out source other providers for service. For example I used to work for a company and this other company sold Product B which is the same product we sold but since they gather their old clients and pay us a contract we pretty much use our services and when their customers called in we just answered if we worked for this company but in reality we are just contracted to provide their customers service.
For example SEARS used to own this company (So the company I worked for was a major company) eventually and we got too big but we still have membership services for our customers through SEARS however SEARS contracts us to to provide them service in the name of SEARS though we have not been apart of SEARS since the early 90s
Re: Square Enix Hacked
Also to add it doesn't matter the service a service can get hacked. The PSN is the best service out there. You get the same quality if not more for free. And their Playstation Plus program which I used to be a naysayer till I tried it has saved me hundreds of dollars.. I paid 15 dollars for it for a couple of months. When RE4 and RE:CV came out I payed what I would of paid outright with paying the membership fee and the discounts for the games pretty much evened everything out like I didn't even pay a fee but then I got more in return with add on content discounted and free games its highly worth it.
Not to mention it downloads updates for games and even uploads my saved data when I am not home and then turns itself back off.
The Playstation 3 is an amazing device I can use 3rd party software like bluetooths and keyboards for the PS and I don't have to pay some uber expensive crap. Same with the HDD I got 900 GIGs on mine and it was easy to instal
The PS just had a hectic start and sadly they advertised Linex which they took away from us which pissed people off.