Sony Faces Class Action for PSN Terms of Service Changes

December 20, 2011 -

In September Sony updated the PlayStation Network's terms of service to include a new clause removing the ability for customers (who were more than likely upset over the major security breach that happened earlier in the year) to file future class action lawsuits. Users who accepted the new TOS had to agree to individual arbitration instead of a lawsuit if they had a grievance against Sony. Since users had to agree to the new TOS in order to sign in to PSN, many simply agreed and moved on. Some opted out via mail, but most simply weren't concerned about the changes enough to make the effort.

One person has decided that he deserves his day in court over these changes, and has filed a class action lawsuit. The class in this case represents those who had purchased a PS3 prior to the changes in the TOS. The Northern Californian man who filed the lawsuit alleges that Sony has engaged in unfair business practices by taking away a service users expected to have when they bought the console. The suit further alleges that in adding these new clauses, Sony tried to hide the information deep within a form viewable only on the PS3 - previous user agreements were available online.

Sony has not responded publicly to this story, but chances are that they would have no comment because of the pending litigation. We'll continue to follow this story as it develops.

The last class action lawsuit agianst Sony, which focused on the removal of OtherOS from the PS3, was thrown out by a district court judge who called the company's action "bad business" but not illegal.

Source: GameSpot by way of IndustryGamers


Comments

Re: Sony Faces Class Action for PSN Terms of Service Changes

It's companies like Sony that make me wish we had "SADFART" laws in the US.

-Greevar

"Paste superficially profound, but utterly meaningless quotation here."

 
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Andrew EisenThat was quick! Pretty accurate cosplay of the new Ghostbuster uniform and proton pack: https://twitter.com/mirabellemusing/status/61673135125394227207/03/2015 - 6:23pm
Matthew Wilson@mast I dont know, but I do know it got a cult fallowing here.07/03/2015 - 6:22pm
MastermuneWasn't the Zero Escape series more popular here than in Japan?07/03/2015 - 6:19pm
Matthew Wilson@mast given the game was revealed in the US, I wouldnt be shocked if it was released at the same time.07/03/2015 - 6:15pm
MastermuneI don't trust the big AAA worldwide simultaneous releases though.07/03/2015 - 5:57pm
Mastermune@Infophile I have come to the conclusion that smaller games like zero escape, JRPG's and the like are actually worth preordering sinc they are limited quantities and since they usually release in japan first we know if there are any issues.07/03/2015 - 5:56pm
Infophile@Matthew! Awesome news. I'd preorder on that shout alone if I didn't have a policy against preordering anymore.07/03/2015 - 5:16pm
Matthew Wilsonzero escape 3 was announced today.07/03/2015 - 4:21pm
Matthew Wilson@pnx I am guessing a ddoss since that is what happened to neogaf, but sony needs to do a investment in psn as a whole. steam is still the most reliable and fastest digital platform I use.07/03/2015 - 3:06pm
PHX Corphttp://www.vg247.com/2015/07/03/psn-is-down-sony-investigating/ not again: PSN is down, Sony investigating07/03/2015 - 3:04pm
Matthew Wilsonhttp://www.vg247.com/2015/07/03/digital-extremes-trespasser-keystone-pc/ if true, this is funny and embarrassing for Digital Extremes. companies need too have better security.07/03/2015 - 2:57pm
Matthew Wilsonhttp://www.gamespot.com/videos/the-point-destiny-the-hardcore-gamers-slot-machine/2300-6425852/ this is very good, and well researched.07/03/2015 - 12:41pm
InfophileOther features to become standard: The ability to remap controls however the hell I want. Quicksave at any time (especially for handheld and mobile games). Plus everything Andrew said07/03/2015 - 10:43am
InfophileRegion-freeing becomes tricky for games with a strong online component though, especially when the servers are run by different branches in different regions.07/03/2015 - 10:41am
InfophileI'm in favor of getting rid of region-locking for any purchased games. I can understand an exception for free, ad-supported games, as many ads are only relevant in certain regions, and it's a ridiculous hassle to get ads for all regions.07/03/2015 - 10:40am
PHX Corphttp://kotaku.com/payday-2-has-been-broken-on-xbox-one-for-three-weeks-1715384186 Payday 2 Has Been Broken On Xbox One For Three Weeks07/03/2015 - 8:44am
Matthew Wilsonhttps://www.reddit.com/r/OutOfTheLoop/comments/3bxduw/why_was_riama_along_with_a_number_of_other_large/ here is a more complete acount of whats going on.07/03/2015 - 1:32am
Matthew Wilsonredit is on fire right now. most subreddits have been set to private.07/03/2015 - 1:24am
MattsworknameYou know andrew, those are actualy rock solid ideas, I woudl like those features a bunch ,especially with games that a cut scene heavly. looking at you kojima!07/03/2015 - 1:18am
Andrew EisenActually, "things I'd like to see become standard in video games" ain't a bad idea for one of my future YouTube videos.07/03/2015 - 1:05am
 

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