Trion Worlds Hacked, Customers Warned

December 23, 2011 -

Trion Worlds, makers of the MMO Rift Online, has been hacked according to an email it sent out to subscribers last night. The company said in the letter that unknown intruders gained access to a Trio Worlds account database that contained personal user information and credit card data.

While hackers gained access to the database, the company said that they have no evidence full credit card information was taken, though it sounds like they also don't know what information - if any - was compromised. The full letter to subscribers can be found below, but the short story is that, if you have a Trion Worlds account you will need to change your password.

If you are one of those people that tends to use the same usernames and passwords for multiple services on the Internet you will definitely want to change your password as soon as possible. Trion also recommends that you watch your credit card accounts carefully for irregularities:

Dear [NAME REDACTED], We recently discovered that unauthorized intruders gained access to a Trion Worlds account database. The database in question contained information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards.

There is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way. We have already taken further action to strengthen our systems, even as we, with external security experts, continue to research the extent of the unauthorized access.

You will notice on your next log in to our website that you will be required to change your password, and existing Mobile Authenticator users will also need to reconnect their Authenticator. When you log in, you will be prompted to provide a new password, security questions and answers, and be given the option to connect your account to our Mobile Authenticator to enhance your account’s security.

If you have used your username and password for other accounts, especially financial accounts or accounts with personal information, we suggest you change your passwords on those accounts as well. We recommend that you carefully review your statements, account activity, and credit reports to help protect the security of those accounts. If you need information on how to obtain your credit report or believe any such accounts have been breached, please visit www.trionworlds.com/AccountNotification for more information.

You should have continued, uninterrupted access to RIFT, and we do not anticipate any disruptions to your playing time.

Nevertheless, if you own the RIFT game, you will be granted three (3) days of complimentary RIFT game time once you update your password and security questions.

Additionally, once you update your account and set a new password, your account will be granted a Moneybags’ Purse, which increases your looted coin by 10%, even if you have not yet purchased RIFT.

Please log in to https://rift.trionworlds.com (and we recommend that you copy and paste this link into your browser to access the site) to update your password, security questions and Authenticator.

We apologize for any inconvenience this may have caused you. If you have further questions, please visit our website, www.trionworlds.com/AccountNotificationFAQ.

- The Trion Worlds Team

 
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E. Zachary KnightConster, when are unrealistic stretch goal demands anything new? They happen in every Kickstarter I have seen.01/27/2015 - 5:58pm
E. Zachary KnightAE: You forgot the "The video that conforms to my preconceived ideas about gender in games" option.01/27/2015 - 5:56pm
PHX Corp@Conster ok, randomly put 5 golden tickets into the boxes and anyone who gets a golden ticket gets to go and visit Willy Wonka's chocolate factory!, is a ultra-ridiculous stretch goal suggested by a backer01/27/2015 - 5:53pm
ConsterApparently they're unaware that unlike with video games, card games have a large constant factor in cost-per-unit.01/27/2015 - 5:24pm
ConsterIn other news, Exploding Kittens (https://www.kickstarter.com/projects/elanlee/exploding-kittens) has over 100k backers now, a few of which are calling for unrealistic stretch goals.01/27/2015 - 5:23pm
ConsterIt's cool in Numb3rs, but not really anywhere else.01/27/2015 - 5:20pm
james_fudgeI hate that style of naming too01/27/2015 - 4:34pm
Wonderkarpits unattractive, andrew01/27/2015 - 3:46pm
Andrew EisenFant4stic. Ugh, they're doing the "replace a letter with a number" thing. I hate that. Does anyone think that's cool or attractive? Anyone at all?01/27/2015 - 1:56pm
IvresseEh, trailer's still better than all the Fantastic Four movies combined, tbh...01/27/2015 - 12:45pm
Matthew WilsonIt will never happen, but I wish fox would sell the rights back to disney.01/27/2015 - 11:05am
E. Zachary KnightWell, they went with whimsical and carefree for the first two and they bombed, so now they have swung the pendulum all the way in the other direction hoping it works.01/27/2015 - 11:01am
Andrew EisenIt's like Fox is trying to scare us off.01/27/2015 - 10:57am
Andrew EisenMaybe I'm just a curmudgeon but this is so amazingly the wrong tone for the Fantastic Four. https://www.youtube.com/watch?v=e-BVs-KCSiA01/27/2015 - 10:53am
ConsterSince the ads are in the USA, you're technically correct. Personally, though, I feel the same way as you but in the opposite order: while the ads were legal and the defacing isn't, I really appreciate the sentiment.01/27/2015 - 8:21am
MechaTama31I appreciate the sentiment of the Ms Marvel thing, but defacing *is* still defacing, and free speech is a license to spread hate, if that's really what you want to do with it.01/27/2015 - 7:42am
ConsterAm I the only one imagining the Deep Silver spokesperson making scare quotes Dr Evil style while saying 'incorrectly classified'?01/27/2015 - 7:22am
Michael Chandrahttp://www.telecompaper.com/news/kpn-vodafone-fined-for-net-neutrality-violations--106167501/27/2015 - 5:10am
Michael ChandraThe other for allowing people to watch HBO through an app without being charged for the data-traffic, which was steering customers in their internet behaviour. Both of them against the Net Neutrality Law. 01/27/2015 - 5:10am
Michael ChandraYay, two dutch telephone companies got fined. :) One for blocking selective traffic at their free wifi-hotspots (internetcalling amongst others, prolly Skype and such).01/27/2015 - 5:09am
 

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