Trion Worlds Hacked, Customers Warned

December 23, 2011 -

Trion Worlds, makers of the MMO Rift Online, has been hacked according to an email it sent out to subscribers last night. The company said in the letter that unknown intruders gained access to a Trio Worlds account database that contained personal user information and credit card data.

While hackers gained access to the database, the company said that they have no evidence full credit card information was taken, though it sounds like they also don't know what information - if any - was compromised. The full letter to subscribers can be found below, but the short story is that, if you have a Trion Worlds account you will need to change your password.

If you are one of those people that tends to use the same usernames and passwords for multiple services on the Internet you will definitely want to change your password as soon as possible. Trion also recommends that you watch your credit card accounts carefully for irregularities:

Dear [NAME REDACTED], We recently discovered that unauthorized intruders gained access to a Trion Worlds account database. The database in question contained information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards.

There is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way. We have already taken further action to strengthen our systems, even as we, with external security experts, continue to research the extent of the unauthorized access.

You will notice on your next log in to our website that you will be required to change your password, and existing Mobile Authenticator users will also need to reconnect their Authenticator. When you log in, you will be prompted to provide a new password, security questions and answers, and be given the option to connect your account to our Mobile Authenticator to enhance your account’s security.

If you have used your username and password for other accounts, especially financial accounts or accounts with personal information, we suggest you change your passwords on those accounts as well. We recommend that you carefully review your statements, account activity, and credit reports to help protect the security of those accounts. If you need information on how to obtain your credit report or believe any such accounts have been breached, please visit www.trionworlds.com/AccountNotification for more information.

You should have continued, uninterrupted access to RIFT, and we do not anticipate any disruptions to your playing time.

Nevertheless, if you own the RIFT game, you will be granted three (3) days of complimentary RIFT game time once you update your password and security questions.

Additionally, once you update your account and set a new password, your account will be granted a Moneybags’ Purse, which increases your looted coin by 10%, even if you have not yet purchased RIFT.

Please log in to https://rift.trionworlds.com (and we recommend that you copy and paste this link into your browser to access the site) to update your password, security questions and Authenticator.

We apologize for any inconvenience this may have caused you. If you have further questions, please visit our website, www.trionworlds.com/AccountNotificationFAQ.

- The Trion Worlds Team

 
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Andrew EisenGhostbuster proton pack: https://twitter.com/paulfeig/status/61586646983075840006/30/2015 - 10:19am
Andrew EisenGhostbuster uniforms: https://twitter.com/paulfeig/status/61565492324668211206/30/2015 - 10:18am
Mattsworknamegamergate or any part of that movment. My biggest issues have always been more about my views on the idustry on a personal level rather then any affilication with GG.06/30/2015 - 9:50am
MattsworknameI only really every had any interest in the GG stuff when they were going in about the media and stuff and the whole "Gamers are Dead" junk. As a general rule, whatever issues I had with various groups was more my own issues, not anything specific with06/30/2015 - 9:49am
Andrew EisenI'm still trying to figure out where anyone is getting the idea violent content or lousy representation of women and minorities in video games shouldn't exist or be promoted.06/30/2015 - 9:25am
james_fudgeWell, members of GP first, members of GG second, I always say.06/30/2015 - 9:06am
black mantaConsidering it's only you and Mattsworkname that have been carrying the banner for it here, that pretty much testifies to how little influence they have. Most everyone else here couldn't care less.06/30/2015 - 8:54am
black mantaAgain GG is more like Occupy Wall Street than the Tea Party movement. They had their moment, but they fizzled out. And now exist more as a nebulous thing spouting ideas. They haven't achieved anything meaningful.06/30/2015 - 8:52am
black mantaAs sincere as your beliefs may be, the movement is still rife with bigots and misogynists.06/30/2015 - 8:51am
black mantaI'm sure you're heart's in the right place, Goth. But it doesn't excuse the behavior of GG's members towards the people they don't like.06/30/2015 - 8:50am
MattsworknameWow goth, write a novel why dont cha. Seriously I know you have a passion for this stuff, but wow, thats kinda overkill.06/30/2015 - 8:46am
james_fudgeI hereby dub this space the Mainifesto Box (tm)06/30/2015 - 8:34am
Infophile13 shouts in total by Goth in a row. I think I'm to blame here. If I'd read the Breitbart link when he'd posted it, maybe he wouldn't have felt the need to say everything here.06/30/2015 - 8:27am
E. Zachary KnightI go away for one night and Goth writes his Gamergate manifesto in the shoutbox.06/30/2015 - 8:15am
james_fudgeI blame Andrew for this.06/30/2015 - 8:10am
Goth_SkunkAnd at long last, I think I'm finally done.06/30/2015 - 3:08am
Goth_SkunkAnd if those progressive games fail to make any headway in the market, don't blame gamer culture for not being cultured enough to appreciate the product. Own up to the fact that the game either sucks, is not interesting, or both.06/30/2015 - 3:06am
Goth_Skunknor suggest that the games industry and culture is rife with toxicity because of it and needs to change for the good of the medium. There is room in the market for progressive games to co-exist with games like Hatred, not replace them outright.06/30/2015 - 3:04am
Goth_SkunkAnd if the overly violent content of most AAA games or the perceived mistreatment of women in such games bothers one, by all means criticize it, but do not under any circumstances suggest that it such content shouldn't exist or be promoted,06/30/2015 - 3:02am
Goth_SkunkGames, for the most part, let you do this! You can be the man or woman you're not. You can escape reality and immerse yourself in the experience. And that's wonderful! I play as female characters all the time in games I play, when the option is available.06/30/2015 - 2:59am
 

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