Report: GoDaddy Calls Former Customers Who Left Because of SOPA

December 27, 2011 -

I know we've written quite a bit about GoDaddy and SOPA today, but this short TechDirt post shows that the hosting company is really reaching out to customers who have left the fold because of SOPA. According to former GoDaddy customer Chris Heald, some of those individuals who have transferred domains to other providers are now receiving phone calls from GoDaddy customer service asking them why they left and trying to win them back. Chris Heald describes such a phone call:

"I just got a call from #GoDaddy. The rep said he noticed that I'd transferred my 60+ domains away... and wanted to know if I'd tell them why. I got to tell them that it was because of their #SOPA support, and that I couldn't in good conscience give my money to a tech company that would support legislation like that. I told him I was aware that they had reversed their position, but that their explicit support of it in the first place had cost them my confidence in them, as it is at the best viciously ignorant, and at worst, malicious. The rep was quite sincere in his apology to me, asked if there was anything they could do to win me back. He had a "We support IP protections, and now realize that support of SOPA is too broad" song-and-dance routine that probably came in from a PR memo today. I told him "no thanks", and that was that. I'm impressed by the customer service hustle, but it shows that this little incident really spooked them."

While some lawmakers may scoff at Internet activism and try to ignore its power, they should take note of what can happen when enough people get riled up just enough to do something. GoDaddy can now provide a testimonial on that fact.

Source: TechDirt


Comments

Re: Report: GoDaddy Calls Former Customers Who Left Because ...

There'; a phrase for this.

 

Too Little, Too Late

Re: Report: GoDaddy Calls Former Customers Who Left Because ...

Which is why when I canceled my hosting with them I then contacted them and told them to put me on their Do Not Call list. And if they try and call me like this, I will report them.

 
Forgot your password?
Username :
Password :

Poll

Is King right? Should all games adopt the free-to-play model?:

Shout box

You're not permitted to post shouts.
MaskedPixelanteNumber 3: Night Dive was brought to the attention of the public by a massive game recovery, and yet most of their released catalogue consists of games that other people did the hard work of getting re-released.04/17/2014 - 8:46pm
MaskedPixelanteNumber 2: If Humongous Entertainment wanted their stuff on Steam, why didn't they talk to their parent company, which does have a number of games published on Steam?04/17/2014 - 8:45pm
MaskedPixelanteNumber 1: When Night Dive spent the better part of a year teasing the return of true classics, having their big content dump be edutainment is kind of a kick in the stomach.04/17/2014 - 8:44pm
Matthew Wilsonhttp://www.giantbomb.com/articles/jeff-gerstmann-heads-to-new-york-takes-questions/1100-4900/ He talks about the future games press and the games industry. It is worth your time even though it is a bit long, and stay for the QA. There are some good QA04/17/2014 - 5:28pm
IanCErm so they shouldn't sell edutainment at all? Why?04/17/2014 - 4:42pm
MaskedPixelanteNot that linkable, go onto Steam and there's stuff like Pajama Sam on the front-page, courtesy of Night Dive.04/17/2014 - 4:13pm
Andrew EisenOkay, again, please, please, PLEASE get in a habit of linking to whatever you're talking about.04/17/2014 - 4:05pm
MaskedPixelanteAnother round of Night Dive teasing and promising turns out to be stupid edutainment games. Thanks for wasting all our time, guys. See you never.04/17/2014 - 3:44pm
Matthew WilsonAgain the consequences were not only foreseeable, but very likely. anyone who understood supply demand curvs knew that was going to happen. SF has been a econ/trade hub for the last hundred years.04/17/2014 - 2:45pm
Andrew EisenMixedPixelante - Would you like to expand on that?04/17/2014 - 2:43pm
MaskedPixelanteWell, I am officially done with Night Dive Studios. Unless they can bring something worthwhile back, I'm never buying another game from them.04/17/2014 - 2:29pm
PHX Corphttp://www.msnbc.com/ronan-farrow/watch/video-games-continue-to-break-the-mold-229561923638 Ronan Farrow Daily on Video games breaking the mold04/17/2014 - 2:13pm
NeenekoAh yes, because by building something nice they were just asking for people to come push them out. Consequences are protested all the time when other people are implementing them.04/17/2014 - 2:06pm
Matthew Wilsonok than they should not protest when the consequences of that choice occur.04/17/2014 - 1:06pm
NeenekoIf people want tall buildings, plenty of other cities with them. Part of freedom and markets is communities deciding what they do and do not want built in their collective space.04/17/2014 - 12:55pm
Sora-ChanI realize that they have ways getting around it, but one reason might be due to earthquakes.04/17/2014 - 4:42am
Matthew WilsonSF is a tech/ economic/ trade center it should be mostly tail building. this whole problem is because of the lack of tail buildings. How would having tail apartment buildings destroy SF? having tail buildings has not runed other cities around the US/world04/16/2014 - 10:51pm
Matthew WilsonAgain the issue is you can not build upwards anywhere in SF at the moment, and no you would not. You would bring prices to where they should have been before the market distortion. those prices are not economic or socially healthy.04/16/2014 - 10:46pm
ZippyDSMleeYou still wind up pushing people out of the non high rise aeras but tis least damage you can do all things considered.04/16/2014 - 10:26pm
ZippyDSMleeANd by mindlessly building upward you make it like every place else hurting property prices,ect,ect. You'll have to slowly segment the region into aeras where you will never build upward then alow some aeras to build upward.04/16/2014 - 10:25pm
 

Be Heard - Contact Your Politician