In an exclusive interview with Digital Trends, Casey Hudson, the Director and Executive Producer of Mass Effect 3, discusses a number of topics including the kerfuffle over same-sex relationships, negative player reviews on Metacritic, complaints over the game's ending and Day One DLC complaints.
When asked about the complaints from gamers about Mass Effect 3's ending, Hudson didn't explain the decision to tie action from previous games or to the multiplayer co-op mode. Instead he talked about the general polarization it caused in the community:
"I didn’t want the game to be forgettable, and even right down to the sort of polarizing reaction that the ends have had with people–debating what the endings mean and what’s going to happen next, and what situation are the characters left in. That to me is part of what’s exciting about this story. There has always been a little bit of mystery there and a little bit of interpretation, and it’s a story that people can talk about after the fact."
Next Hudson tackles the question of same sex marriages in the game:
"I think we always just strive for being inclusive. Over the course of the series, in a lot of ways the Mass Effect series has been in uncharted waters because even right down to the endings there are examples of TV or movie series that have a big fan following and a lot of expectations, but none of them have told a 50 to 100 hour interactive story where people feel not just an attachment to these characters, but an ownership of the story. It’s a different thing than has ever been done before. A lot of this stuff is new and that’s what’s exciting about it for us and for fans. It’s also a learning experience and I think we’ve learned a lot about how people perceive their experiences with our characters and what they wanted out of them. Some of these things that we’ve added or changed about how we view this is in response to things that we’ve learned or feedback that we’ve had from them."
Finally, Hudson addresses the controversy surrounding the Day One DLC From Ashes. He doesn't talk about the accusations that the content is already on the Mass Effect 3 retail disc (likely because he wasn't asked about it):
"I think people get it now. They get the fact that sometimes the way that things work in game development isn’t known very well by a lot of people, so there’s an opportunity for misunderstanding, including the fact that as a multi-studio team and company, we have many projects that are ongoing. When we finish a game, we finish it many months before it actually hits the shelves and that team goes on to work on something else that in those intervening months represent millions of dollars of development time, which either goes towards the next game that you might not see for several years, or a different game that they might go to work on like Dragon Age or the Old Republic. We work on all these different things."
You can read the rest of the interview here.