Retake Mass Effect 3 Sees Few Refund Requests from Child's Play Charity Drive

April 13, 2012 -

Despite being shut down prematurely by the charity it was raising funds for because, they said "people thought they were paying money to change the ending of Mass Effect 3," the Retake Mass Effect 3 Child's Play event was a rousing success. The protest charity drive managed to rake in over $80,000. Despite the assertions of Child's Play, who had asked the Retake people to pull the plug for the aforementioned reason, very few people asked for a refund. In other words, people knew where the money was going to - children.

"PayPal disputes are not uncommon - people have stolen cards, donate in error or a host of other things, and we are always happy to refund money," Child's Play Project Manager Jamie Dillion told Joystiq. "It does make it impossible, though, to pinpoint which refunds may have been from Retake Mass Effect and which are related to regular disputes."

"Essentially, there were a handful of people who requested their donation returned, which we did," she said. "The large majority of the funds were not returned and will be distributed to the hospitals as normal."

No matter what you think of the Retake Mass Effect 3 movement and the people who supported it, they did a lot of good for Child's Play. Ultimately they could have raised a lot more, and having the plug pulled on it seems like a big mistake. Had they been able to continue maybe they could raised thousands more for the charity.

Source: The Escapist


Comments

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

That wasn't why they were asked to end the drive. They were asked to end the drive because it was being reported that Childs Play supported the Retake Mass Effect drive, and according to a number of sites that by extension implied Penny Arcade's influence was also involved.

At least, that's what it was according to GP's previous article. The confusion reported before was the implication of CP and PA support for RTME, not confusion by donors about where the money is going.

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

"A post over at Penny Arcade explains why Child's Play wanted the charity dis-associated from the movement. Apparently some people donating to it thought they were paying for BioWare to change the ending of the game." -GP 3/23/12

 

Andrew Eisen

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

The two claims aren't mutually exclusive. The RetakeME3 people say it was a small number, while Penny Arcade says that PayPal contacted them "due to a high number of people asking for their donations back".

Given that we all know PayPal is yet another pustule upon the diseased and decaying open wound that is the American financial industry, it is entirely within the realm of possibility that the "high number" that prompted PayPal's actions was somewhere in the single digits.

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

I didn't say or imply they were (and the number of refund requests wasn't the issue anyway), I was just pointing out that the stated reason in this article was indeed the stated reason in the last article.

 

Andrew Eisen

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

Fair enough, I was looking more at the small/large distinction more than the "a nonzero number of people wanted refunds" part.

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

I still think the whole thing was kind of disingenuous.  Regardless of how much money they actually raised to donate, ultimately, I think it was done so that they wouldn't feel so bad and look so selfish for demanding Bioware change the ending.

I've said it before and I'll say it again: based on how the fans behaved, Bioware had every right in the world to tell them to go fuck themselves.  IMHO, they're being generous with giving them the Extended Cut DLC for free.  And even THAT isn't going to satisfy some of them.

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

Meh. Speaking as someone that's never actually played a Mass Effect game, Bioware has no right to tell them go fuck themselves, and deserves every bit of the flak they've gotten for the ending they crapped out.

I find all this talk about "changing" the ending particularly ridiculous seeing as Mass Effect 3's own website boasts "and even radically different ending scenarios" in accordance with various interview promises along the lines of "won't be able to say ending A, B, or C." Bioware putting out a different ending wouldn't be "changing" jack shit. I would just be them begining to make good on those empty promises and false advertising.

Extended Cut DLC for free is something I find rather unimpressive seeing as judging by the ending screen of "Now play multiplayer and buy DLC!" at least some of it was likely already planned. They're just reshuffling it's place in the release queue, and not charging for it like they planned, as they've already got a PR nightmare on their hands, and charging for it would only exacerbate things when they're trying to mitigate them.

-Gray17

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

And you are allowed your opinion.  However, some of us would prefer a bit more closure to our story, and not to have entirely new elements revealed in the last 5 minutes of an experience.  A Deus ex Machina has always been the last bastion of a desperate storyteller, and the EndoTron 5000 has no place at all.

"If you really want to enslave people, tell them you are going to give them Total Freedom." - L. Ron Hubbard

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

yeah about that money that was supposed to feed my selfish need for more mass effect 3 endings that ended up going to a deserving charity and childrens' hospitals?

... can i have that back?

un-damn-believable.

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

Except that's not what is said in the article at all. It seems little to no one asked for a refund due to misunderstanding. So whether they misunderstood or not, people seems to have been quite happy with where the money ended...

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

Exactly.  While some people might have been ignorant enough to think something like that, most of the people who would actually go out of there way to donate money actually understood what they were doing.  They were raising money for a charity so that they could raise awareness for their cause.  The same thing that happens with a good portion of sponsored charity drives.

"If you really want to enslave people, tell them you are going to give them Total Freedom." - L. Ron Hubbard

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

sorry, i didn't mean in general, i was speaking to the "very few people" mentioned in the article that asked for refunds.

Re: Retake Mass Effect 3 Sees Few Refund Requests from ...

Very well then.  We agree upon this, carry on. :)

"If you really want to enslave people, tell them you are going to give them Total Freedom." - L. Ron Hubbard
 
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