EA Calls on Consumers to Help Improve Origin

May 3, 2012 -

EA's official blog is calling on all Origin customers to let them know what you love or hate about the digital distribution platform - either in the comments section of this blog post or as part of a special chat scheduled for May 8. EA admits that Origin has not been as well received as they would have liked and that the platform has its fair share of problems, but the blog post shows that the company is at least trying to make an effort to listen to consumers - many of which are locked into using the platform if they want to play many of EA's multiplayer-enabled games. From the blog:

"..you have a unique opportunity to engage us in conversation and help shape the future of Origin. That’s why we’d like to ask you to use take a moment and leave a comment about (1) Your favorite Origin feature and (2) A feature you’d like to see added or improved upon.

We will also be hosting a live Q&A with Origin Creative Director Robert Kissinger and Product Manager Mike Lewis this Tuesday, May 8 at 10:00 a.m. PST. Check back soon for more information and instructions on how to RSVP for this special event.
"

You can find out more at EA.com. If you really want to be heard on how Origin can be improved this is your chance to do so, and the probability that EA will listen to your concerns is a lot higher than usual...


Comments

Re: EA Calls on Consumers to Help Improve Origin

EA, I don't really give two shits about Origin, except for a feeling of bitter resentment towards it because of you witholding/removing games from Steam to try to force me to use Origin.  That's never ever going to happen no matter what you do, so I guess if you want me to like Origin better, all you can really do is erase that resentment by putting your games back on Steam.

Re: EA Calls on Consumers to Help Improve Origin

Given that ME3's MP has been down most of two days now, I think I'd have to say "your service to -work consistently-, like that competitor you jumped ship from.

Re: EA Calls on Consumers to Help Improve Origin

You have to absolutely LOVE the first reply on the blog post:

"My favorite origin feature is to download exciting games free and easy and I want a feature from which we can see other user HUB,social media and just like battlelog and nfs autolog"

Could that be any more of an obvious plant?

On another note. Given EA's tendency to ban anyone who expresses a negative opinion of one of their products I would be extremely hesitant to post on that blog post with some of my criticisms of Origin.

I like being able to PLAY my games and I really think EA is going to be wielding a pretty big banhammer when this comment period is over. Which they will, of course, then call a "mistake" and roll back. But the damage (i.e. the "chilling effect") will be done, people will be even MORE hesitant to speak freely and EA will continue to crow about their "Extremely satisfied customer base." Ignoring the "The act satisfied because we have a metaphorical gun to their head if they should dare criticize us," aspect.

Re: EA Calls on Consumers to Help Improve Origin

You've clearly never read any comments posted on Battlelog or the old Battlefield blog. There's nothing but negative comments. Sheeple's opinions of EA are worse than their actual practices.

Re: EA Calls on Consumers to Help Improve Origin

aside from the obvious that others have.. a better interface.. its sad IMO that the far newer Gamefly interface is beyond better than the crap origin has had for YEARS now..

and i'm counting EAD into that, simply because they've barely changed the interface itself since EAD.

Re: EA Calls on Consumers to Help Improve Origin

Step one: Nuke from orbit.

And that's as far as I got.

Re: EA Calls on Consumers to Help Improve Origin

It's the only way to be sure.

Re: EA Calls on Consumers to Help Improve Origin

I wonder how many of the suggestions will involve "stop spying on me."

Re: EA Calls on Consumers to Help Improve Origin

If they can even post.

I just broke my boycott of EA to create an origin account and comment.  And the site locked up.

Frankly, I have little faith that they'd even listen. 

 
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