ArenaNet Explains Guild Wars 2 Account Bans for Language, Character Names

August 29, 2012 -

In the first few days after launch, Guild Wars 2 developer ArenaNet has had to ban a number of accounts for not following the rules related to offensive game names. That policy is laid out here in the "Guild Wars 2 Naming Policy" document, but some users apparently didn't get the memo and found themselves banned.

Now ArenaNet has decided to explain to the community why the bans occurred and why they were right to do it. Posting on a Reddit thread, an ArenaNet representative explained that it felt obligated to explain its account suspension policy to those who have been banned and why it was justified in doing so. The company also said that the number of bans was very small.

The majority of the bans were for users using character names that were offensive or for using inappropriate language during chat.

"When an account is blocked for a chat offense, the account is given a three-day suspension," the developer said in the post. "When an account is blocked for an offensive name, the player is required to rename the character name and, in most cases, the account is also given a three-day suspension."

The ArenaNet representative also pushed back against players who claimed that they were suspended for using a harmless sounding name:

"In a few posts on Reddit and on fan forums, players have claimed they were suspended for using a harmless-sounding character name, when in fact they were suspended for a different and truly offensive character name on their account. Others claimed that they were not told why they were suspended, but the game does give a message that states the reason for the suspension. In every case we have double-checked, the action taken on the account was appropriate."

If anything the story should serve as a cautionary tale for anyone thinking of using the wrong kind of language either in the game or when they name their characters...

Source: Gamespot


Comments

Re: ArenaNet Explains Guild Wars 2 Account Bans for ...

You know, it's kind of refreshing to see how quickly a game runner can stomp on this sort of thing if they don't have to worry about whether or not they will lose a subscription over it. They already got their money. They can afford a zero toloerane cor @zzhatery policy.

Re: ArenaNet Explains Guild Wars 2 Account Bans for ...

The kind of name they were getting suspended for were things like "Adolf Critler."

Re: ArenaNet Explains Guild Wars 2 Account Bans for ...

This happens in every MMO. Game sets naming rules and puts it out clear as day for anyone that can read, player refuses to read and makes a name that violates said rules, GM finds out and enacts the repercussions as per policy, player throws a hissy fit.

When I was playing City of Heroes, during an event hosted by the supergroup I was with I saw no less than 5 people get "generic'ed" (name and outfit randomized with a notice to change the name and free costume change voucher) in front of me. The players don't realize that the GMs (and even the devs) not only observe these events, but participate in them.

Re: ArenaNet Explains Guild Wars 2 Account Bans for ...

In Animal Crossing for the GameCube, I named my character "asshole" and the town "Hell."  That way I'd have cute, anthropomorphic animals constantly saying things to me like:

"Hey there asshole!  Welcome to Hell!"

 

Andrew Eisen

Re: ArenaNet Explains Guild Wars 2 Account Bans for ...

And that there is why Nintendo did the Friend Code system :)

 
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