Reggie Fils-Aime Pushes Back on Wii U Criticisms

December 4, 2012 -

Nintendo of America Reggie Fils-Aime is pushing back against complaints aimed at the Wii U. Speaking to Gamasutra, Nintendo of America president Reggie Fils-Aime said that the Wii U's launch hiccups - mostly tied to the system's mandatory day-one patch - was a requirement to ensure the "very best product" for consumers.

"That creates a dynamic where our developers are working on elements until the very last point possible," Fils-Aime said. "That's why the system update was required on day one; and this is quite similar to what's happened with other consumer electronic products."

Fils-Aime went on to say that Wii U systems shipped in 2013 will likely already have that day one patch applied so that users don't have to waste time on it when they open the box and hook their system up.

Fils-Aime also pushed back against early Wii U hardware reviews that were less then flattering to the brand new console.

"Reviews of a system or review of a game really come down to the quality and capability of the reviewer," he said, adding that other data shows that users are flocking to the system and enjoying it.

"When I go on Miiverse and see how consumers are reacting to games like ZombieU or…Call of Duty, that tells me we're doing something very, very positive," he said. "Similarly, when I go on other consumer social networks and see other consumer reaction that is positive, I know we've done well."

Fils-Aime also said that early problems with the Miiverse will not spring up during the busy holiday season.

"Without getting into a lot of technical details, the Miiverse [problem] was not purely driven by capacity," he said. "That gives us confidence that come Christmas morning, those servers will not be challenged in the same way. Come Christmas morning, the Wii U will be available globally. We know there will be a lot of consumers utilizing their Wii U for the very first time. So we're working very hard to make sure the initial customer experience is a good one."

Source: GameSpot


Comments

Re: Reggie Fils-Aime Pushes Back on Wii U Criticisms

"Reviews of a system or review of a game really come down to the quality and capability of the reviewer"

Good lord, has Reggie been hanging out with Kanye West?  Because this statement is approaching Kanyesian levels of arrogance.

Re: Reggie Fils-Aime Pushes Back on Wii U Criticisms

Before launch, the director of Digital Foundry over at Eurogamer claimed that there was no way in hell that the Wii U could possibly be anywhere near as powerful as the 360, and therefore wouldn't even be able to get 360 ports, because the 360 overheats in a big case, and the Wii U is in a small case and therefore would overheat much more at the same power levels.

He didn't bother to play any demos.  He didn't bother to take into account the seven year gap between the two consoles.  He didn't bother to take into account Nintendo's hardware philosophies. All he did was look at the box and claim it was too small to even be competitive with the 360 or PS3 on a technical level.

That's pretty fucking stupid, so at least in this particular case, I see his point.

--- With the first link, the chain is forged.

Re: Reggie Fils-Aime Pushes Back on Wii U Criticisms

That would be incredibly stupid, especially when we saw game demos at the same time we saw the hardware size.  Regardless, I don't think that's what Gamasutra or Reggie were talking about.  Don't have an exact transcript but they seem to be referring to reviews of the launch hardware and more specifically the day 1 update stuff and legitimate criticisms like extraordinarily long load time between system menus.  As such, yeah, Reggie is just brushing off the comment but hey, that's his job.  I think a better response would have been along the lines of "the majority of the missing apps were launched within days of launch and a new system updates will be addressing the majority of the other small issues very, very soon" instead of essentially saying, "Oh yeah?  Well, some reviewers suck and don't know what the hell they're talking about."

 

Andrew Eisen

 
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