An excellent feature over at Forbes chronicles the DRM-free revolution which has been moved forward in part by popular game portal Good Old Games. While the exhaustive history of the company's push towards software that abandons DRM in favor of a better customer experience is interesting, there's also a great conversation with GOG.com managing director Guillaume Rambourg.
In the article he's pretty blunt about what they think of using DRM over at GOG:
"DRM solves piracy like a bag of concrete solves hunger," he tells Forbes.
He thinks DRM does nothing to deter piracy and that those who crack DRM schemes do so even before they play the games they want to play:
“Pirates remove the DRM from the games before they ever play them," he tells Forbes. “The people who have to put up with DRM are the very people who shouldn’t have to bother with it: legitimate customers.”
Witcher 3 Project Lead, Konrad Tomaszkiewicz tells Forbes that DRM may be the worst thing about the industry today. He describes it as a reactionary response that ultimately isn't helpful because it gets in consumers' way. He also says that DRM schemes - particularly those that use a constant connection can break a game and make the customer's experience even more unbearable should they not be able to connect to the internet.
"It’s hard for the industry to think this way," Rambourg concludes, "but consider this: if Zork I had an always-on internet connection requirement, do you think it would still be possible to sell the game 33 years later and have it work? It does work just fine on GOG.com, and the rights holders make revenue on this great old classic, but that’s because it’s not crippled with a short-sighted DRM policy. Of course, it wasn’t possible to use DRM like that back in the day, but I think it’s best for all of us who like seeing the classics that shaped gaming that it wasn’t."
That's something a lot of games won't be capable of doing even five or six years from now.
You can read the entire article right now on Forbes.