Day-one Xbox One buyers have had their fair share of problems with Microsoft's system that launched on Nov. 22. From failing hard drives that made some systems very expensive paperweights to technical problems with voice chat and missing features, fans have had to deal with a number of challenges. This is of course the price of early adoption of new technology, but today Microsoft has promised that they'll do better in the future and fix the various shortcomings of the new platform in an expedient manner.
Microsoft is responding to public outcry from consumers, particularly the most vocal. For example, some fans have put together a website called Xbox Feedback that lists complaints about the system and things that can be done to improve it like adding a controller battery indicator; options to disable gestures; a more effective party chat system, and many more. Last night, responding to a Reddit thread about the Xbox One's party chat issues, Microsoft's Larry "Major Nelson" Hryb promised that the company is listening to all of this feedback and will act on it soon.
"I had a meeting today about much of this and I can say that things will get better," Hryb wrote. "I can't offer a timeline of a list of what [will] be addressed first, but we are aware of the issue and things will get better."
Promises to keep and miles to go before they sleep. We will continue to follow this story as it develops.