Companies would like to believe that the people who invest in them understand the business they are trying to make a return on and that they believe in it to some degree, but the sad truth is that for every shareholder who understands what they are putting their money into there might be one that doesn't have a clue or doesn't care beyond the financial return or loss.
As Kotaku highlights, one vocal Nintendo investor indicated that he might be out of touch. During the Q&A at Nintendo's annual shareholders meeting one such investor was upset that Nintendo spent so much time talking about video games and that Satoru Iwata was reelected as the President of the company:
"I do not understand video games and I even feel angry because, at Nintendo's shareholders' meetings, the shareholders always discuss things relating to video games or such childish topics as 'what the future of video games should be,' while I, for one, was flabbergasted that Mr. Iwata continues to hold his position although he had said that he would resign if the company's performance were bad."
"I hope that Nintendo's shareholders' meeting will become an opportunity where the shareholders discuss the company's business operations from the viewpoints of capital gain and dividends," the angry shareholder added.
Obviously Nintendo executives fielding these questions are not going to call this guy a moron, so their response to his comments were polite:
Nintendo executive Genyo Takeda told the investor: "I appreciate your tough comment. We, the directors of this company, believe that we should take responsibility by recovering our business's momentum. I would like to ask Mr. Kimishima to comment on this valuable opinion from one of the Nintendo shareholders."
Nintendo's Tatsumi Kimishima offered a similarly polite response, but gently reminded the shareholder what Nintendo does to make money:
"The Annual General Meeting of Shareholders is an important opportunity for communication between Nintendo shareholders and the company's management team. It is a place where we respond to the views expressed by shareholders, in order to discuss how we should develop the company from now on. From that perspective, talking about the company's business operations is very important and, at the same time, as an entertainment company, it is also very important for us to inform our shareholders about the kinds of entertainment Nintendo offers, including video game content. Therefore, as the shareholder has just commented, we are and will continue trying to thoroughly discuss our business operations, and we will continue to respond to questions from other shareholders regarding the kinds of entertainment we are challenging ourselves to offer. We will try to further enhance the Annual General Meeting of Shareholders from now on. We appreciate your continued support of the company.
Once again, we appreciate these valuable comments from the shareholder."
You can read excerpts from the annual shareholders meeting here.