Online Retailer Threatens Legal Action Against Customers for a Mistake it Made

December 10, 2013 - GamePolitics Staff

By all accounts online retailer Zavvi made a mistake when it mailed out a PlayStation Vita and Tearaway bundle to UK customers who simply ordered only the PS Vita game, but the company's response to customers is what's making news this morning. According to Eurogamer, the retailer has sent customers who received the PS Vita bundle by accident emails filled with ultimatums and legal threats.

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A Game So Bad It Was Canceled After Release

November 29, 2013 - GamePolitics Staff

You've probably heard of games being cancelled while being in early development, in beta, and at various stages of development but one game is likely the first to be cancelled after it has been released. Published by 505 Games and developed by Trickstar, Ashes Cricket 2013 is the first game to be cancelled publicly by a publisher - in addition to being unceremoniously pulled from Steam for being awful. Naturally 505 Games points its fingers at the game's developer who did not deliver a game up to anyone's standards.

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Small Number of Consumers Claim to Receive Xbox One with Faulty Disc Drives

November 25, 2013 - GamePolitics Staff

Over the weekend Kotaku continued to report on disc drive failures in Microsoft's new Xbox One console, according to the publication, it has received over 150 readers saying that they have bought an Xbox One with a faulty disc drive. In addition editors from websites Polygon, IGN, and GamesRadar have reported receiving one of these faulty units directly from Microsoft.

Microsoft has been pretty lukewarm in its response to the news:

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Some Xbox One Users Reporting Disc Drive Issues

November 22, 2013 - GamePolitics Staff

According to several YouTube videos being made public today, frustrated Xbox One owners who have just purchased the shiny new console are having disc read errors. Several Xbox One buyers have reported disc drive issues, though just how widespread this issue is is unknown at this time.

In most of the videos, Xbox One owners pop in game discs only to find that the systems' drives don't work. Then, as documented by at least four different YouTube videos, there's a loud grinding noise that will make you wince.

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Microsoft Takes Down Instructions for Downloading and Applying Xbox One Day-One Firmware Offline

November 21, 2013 - GamePolitics Staff

Earlier today Microsoft offered instructions similar to Sony's (for the PS4) on how to download the Day One update for its Xbox One, put it on a USB drive and apply it offline. Then they removed it. The 20-step guide for downloading the latest Xbox One firmware to a USB stick was pulled after news about it got out, and Microsoft responded by saying that it was important that consumers log onto Xbox Live at least once when they get their shiny new console beginning tomorrow.

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DICE Promises Update for PS4 Version of Battlefield 4

November 18, 2013 - GamePolitics Staff

EA DICE has published an update to the Battlelog detailing its work to improve Battlefield 4 across multiple platforms.

In a post on Battlelog today DICE said it hoped to get an update for the PS4 version out early next week and that it was dealing with a distributed denial-of-service attack (DDoS attack) that made the PC version of the game unplayable for most of the weekend.

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Sony Attempts to Address DOA PS4 Consoles, Launches Troubleshooting Guide

November 18, 2013 - GamePolitics Staff

As the PlayStation 4 hit North America some consumers took their shiny new next-generation home and realized that it didn't work very well. On Friday Sony said that it was looking into an issue some customers were experiencing with the PS4, and today they have put together a page dedicated to working out the problem. What was the problem? Some customers in North America were reporting that the console was giving them a blue blinking light. A blue blinking light was replacing the white solid light, which means that the console is in the "powered on" state.

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Humble WB Games Bundle Nears $3 Million Milestone

November 8, 2013 - GamePolitics Staff

The latest bundle from Humble Bundle - the Humble WB Games bundle is inching towards $3 million on the sale of over 600,000 bundles. As of this writing the bundle has raked in $2.874 million. The Humble WB Games Bundle offers consumers Batman: Arkham Asylum, FEAR 2: Project Origin, FEAR 3, and Lord of the Rings: War in the North for any price they want. Paying more than the current average price (right now it is at $4.64) will get you two additional games - Scribblenauts Unlimited and Batman: Arkham City GOTY Edition.

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Man Camps Outside Blockbuster Demanding a Refund, Eventually Gets One

November 4, 2013 - GamePolitics Staff

An angry Blockbuster customer in the UK decided that he'd had enough concerning getting a refund for the PS4 he bought and took to the Dunstable store to protest outside. He brought a megaphone with him and let customers going into the store that they would get ripped off.

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Games For Windows Live Removal Causes Headache for Some Batman Arkham Asylum or Batman: Arkham City Players

October 18, 2013 - GamePolitics Staff

A post on Steam this morning reveals that if you purchased Batman Arkham Asylum or Batman: Arkham City through anywhere other than Steam then you will have to jump through a few hoops to have the games maintain their functionality and you may have to start playing the aforementioned games from the very beginning.

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Rockstar Confirms Lost Characters in GTA Online Can Not Be Recovered

October 14, 2013 - GamePolitics Staff

If you have lost characters in Grand Theft Auto Online and were hoping for some magic bullet to fix the problem, then you are out of luck, according to Rockstar Games. The company has confirmed, much to the chagrin of those affected by the glitch that made characters and online rankings disappear last week, that there's no fix for it. Instead they hope that the $500,000 in-game credit stimulus will be enough to satisfy players who have had trouble with the game since it launched on October 1.

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Kickstarter-Funded Sword Fighting Game 'Clang' Runs out of Cash

September 20, 2013 - GamePolitics Staff

Kickstarter-funded sword fighting game Clang has run out of cash and is looking - with little success - for additional funding. In an update to the Kickstarter page for the game, Neal Stephenson from Subutai Studio told backers that the $526,000 pledged by Kickstarter donors in July 2012 is all gone and raising funding from other sources has proven difficult because publishers and investors interested in the sector are "risk-averse."

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PayPal Strikes Again: Freezes Funds of Yatagarasu Attack on Cataclysm Developers

September 10, 2013 - GamePolitics Staff

Update: A spokesperson for PayPal has informed us that the situation has been resolved. The company's statement can be found below:

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Final Fantasy XIV Players Given Free Game Time

September 3, 2013 - GamePolitics Staff

Admitting that the launch of its newest Final Fantasy MMO was less than stable, Square Enix announced that it will compensate subscribers of Final Fantasy XIV: A Realm Reborn with an extra seven days of game time.

The publisher admitted that it has been unable to deliver a reliable and stable service to customers since the game launched on PC and PS3 last week. The company chalked up the game's technical difficulties to high user demand. This led to a temporary halt in digital sales as it attempted to expand server capacity.

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Report: Rayman Legends for PS Vita Missing 28 Levels

September 3, 2013 - GamePolitics Staff

Some owners of the PlayStation Vita version of Ubisoft's Rayman Legends game claim that the game contains less content than the game on other platforms. According to this NeoGAF thread, the PS Vita version of Rayman Legends is missing 28 levels, despite Ubisoft claiming prior to the game's launch that it offered the same amount of content as the other games.

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Time Warner Cable to Raise Modem Lease Fees

July 30, 2013 -

If you are a Time Warner Cable internet customer, you can look forward to a price hike on that cable modem lease the company instituted late last year. Customers weren't happy that TWC decided to charge a leasing fee of $3.95 (in most regions) per month which officially kicked in last November. Now customers will see that fee increase about a little over $2. The modem leasing price will jump from $3.95 to $5.99 per month. - roughly an extra $24.48 per year.

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'The Doom That Came to Atlantic City' Backers Will Wait a Long Time for Refunds

July 26, 2013 -

Backers of the The Doom That Came to Atlantic City boardgame Kickstarter are learning a harsh lesson about crowd-funding: there's always a risk that the project you put money into will fail miserably. Eurogamer chronicled the epic failure of this popular Kickstarter-funded board game in an extensive report this morning.

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Gun Fire Disabled in Deus Ex: The Fall on Jailbroken Devices

July 11, 2013 -

According to Polygon, the iOS version of Eidos' and Square Enix's Deus Ex: The Fall disables firing on jailbroken devices. Fans who just happen to have jailbroken iOS devices complained about the problem on the game's product page and in this Reddit thread.

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Report: Xbox 360 Dashboard Beta Raises Game Prices

July 10, 2013 -

Update: Microsoft tells Kotaku that UK dashboard beta testers will receive refunds for any money lost related to the exchange of MS Points into real cash. Microsoft calls the pricing changes an "error."

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More Troubles for Code Hero

July 5, 2013 -

Code Hero, a game that promised to "teach you how to code," managed to raise $170,000 on Kickstarter, but since going beyond its funding goals, it hasn't been smooth sailing for the game's developers or the people who backed it. The trouble began in December 2012 when Code Hero developer Primer Labs announced that it had run out of money. In February it was looking for ways to compensate or reward backers.

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EA Abandons Darkspore, Steam Pulls Game From Catalog

July 1, 2013 -

UPDATE: Looks like EA has changed its mind.  A new message on the Darkspore forums reads:

"Welcome to the Darkspore forums. Thanks for supporting the game. We recently resolved an issue that was causing some players to not be able to connect to the game. If you any encounter any other issues, please contact help.ea.com for customer support. We will continue to support Darkspore, so feel free to continue to discuss the game here. Thanks – Maxis."

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Ouya Apologizes to Early Adopters Still Waiting for their Console

June 25, 2013 -

Realizing that some of the early adopters of its Android-based home console that helped fund the Ouya on Kickstarter have not yet received their units as promised, two of the company's top officers took to the Kickstarter page to apologize and promise to improve the situation as soon as possible.

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Are Publishers Playing Dumb on Support for Xbox One Used Game System?

June 7, 2013 -

Showing that at least a handful of news outlets are chasing the truth on Microsoft's new system that allows game publishers to shakedown consumers on used games, CVG, GameSpot and MCV have collectively contacted ten high profile third-party publishers to ask if they plan on using the new system including Bethesda, Activision, Capcom, Take-Two, Namco Bandai, Electronic Arts, Sega, Square Enix, and Konami.

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EA Takes One Month to Bring Battlefield 1943 Back Online

June 5, 2013 -

An extensive investigation by Eurogamer has revealed that EA's Battlefield 1943 has been offline for nearly a month and EA did very little to rectify the situation. The story began when a tipster told Eurogamer that BF1943 was not playable on PlayStation Network or Xbox Live. In order to find out, Eurogamer writer Robert Purchese bought the game and tried to connect.

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BioWare Apologizes for Accidently Banning Over 100 Players in Star Wars: The Old Republic

May 24, 2013 -

BioWare is apologizing publicly for accidently banning 100 - 150 players in its MMO Star Wars: The Old Republic. The company took to its forums to say it was sorry for banning over a hundred players for violating the game's terms of service. Yesterday those players received email notifications from the company saying they had violated the game's ToS and would be banned for a week.

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PayPal Temporarily Freezes Skull Girls Developer's Account on 'Chargeback' Fears

April 23, 2013 -

Like a few other game developers who have crowdsourced a project or made a lot of money through PayPal transactions, Skullgirls developer Lab Zero Games found themselves unable to pay employees during the weekend because the online money transfer service froze the developer's account.

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South Korean League of Legends Players Frustrated over Server Instability and Down-Time

April 10, 2013 -

South Korean gamers are getting upset that servers for Riot Games' League of Legends in the country have spent more time under maintenance or facing downtime in the last month than being operational.

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EA Trounces Bank of America in 2013 Worst Company in America Finals

April 9, 2013 -

It looks like Electronic Arts has delivered a lethal blow to Bank of America in the grand finale of the Consumerist's 2013 Worst Company in America tournament. EA slaughtered Ticketmaster earlier in the week to get to the finals. It garnered 78.89 percent of the vote, compared to Ticketmaster's 21.11 percent in that battle.

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The Consumerist Responds to Peter Moore

April 8, 2013 -

EA COO Peter Moore may have wanted to defend his company in the wake of possibly winning The Consumerist Worst Company of 2013 award, but his defense of the company's practices and his contention that conservative groups are doing most of the voting does not sit well with the site.

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EA v. Ticket Master in 'Worst Company in America' Semi-Finals

April 5, 2013 -

Electronic Arts continues to roll over the competition in the Consumerist's tournament to decide the "Worst Company In America 2013." The semi-final round of winning this dubious distinction for bad service pits Electronic Arts against Ticketmaster, while Comcast will attempt to defeat Bank of America. The winners of this competition will go onto the finals.

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MaskedPixelanteThis whole Twitch thing just reeks of Google saying "You thought you could get away from us and our policies. That's adorable."07/25/2014 - 2:52pm
Sleaker@james_fudge - hopefully that's the case, but I wont hold my breath for it to happen.07/25/2014 - 1:08pm
SleakerUpdate on crytek situation is a bit ambiguous, but I'm glad they finally said something: http://www.gamesindustry.biz/articles/2014-07-25-crytek-addresses-financial-situation07/25/2014 - 1:07pm
E. Zachary KnightMan Atlas, Why do you not want me to have any money? Why? http://www.atlus.com/tears2/07/25/2014 - 12:06pm
Matthew WilsonI agree with that07/25/2014 - 10:45am
james_fudgeI think Twitch will have more of an impact on how YouTube/Google Plus work than the other way around.07/25/2014 - 10:22am
IanCWelp, twitch is going to suck now. Thanks google.07/25/2014 - 6:30am
Sleaker@MP - Looked up hitbox, thanks.07/24/2014 - 9:40pm
Matthew WilsonI agree, but to me given other known alternatives google seems to the the best option.07/24/2014 - 6:30pm
Andrew EisenTo be clear, I have no problem with Google buying it, I'm just concerned it will make a slew of objectively, quantifiably bad changes to Twitch just as it's done with YouTube over the years.07/24/2014 - 6:28pm
Matthew WilsonI doubt yahoo has the resources to pull it off, and I not just talking about money.07/24/2014 - 6:15pm
SleakerI wouldn't have minded a Yahoo purchase, probably would have been a better deal than Tumblr seeing as they paid the same for it...07/24/2014 - 6:13pm
MaskedPixelanteIt's the golden age of Hitbox, I guess.07/24/2014 - 6:08pm
Matthew Wilsonagain twitch was going to get bought. It was just who was going to buy it . Twitch was not even being able to handle the demand, so hey needed a company with allot of infrastructure to help them. I can understand why you would not want Google to buy it .07/24/2014 - 5:49pm
Andrew Eisen"Google is better than MS or Amazon" Wow. Google, as I mentioned earlier, progressively makes almost everything worse and yet there are still two lesser options. Again, wow!07/24/2014 - 5:43pm
Andrew EisenI don't know. MS, in my experience, is about 50/50 on its products. It's either fine or it's unusable crap. Amazon, well... I've never had a problem buying anything from them but I don't use any of their products or services so I couldn't really say.07/24/2014 - 5:42pm
Matthew WilsonGoogle is better than MS or Amazon.07/24/2014 - 5:33pm
Sleaker@AE - I've never seen youtube as a great portal to interact with people from a comment perspective. like ever. The whole interface doesn't really promote that.07/24/2014 - 5:28pm
Andrew EisenNor I. From a content producer's perspective, almost every change Google implements makes the service more cumbersome to use. It's why I set up a Facebook fan page in the first place; it was becoming too difficult to connect with my viewers on YouTube.07/24/2014 - 4:50pm
Sleakerwonder if anyone is going to try and compete with google, I'm not a huge fan of the way they manage their video services.07/24/2014 - 4:41pm
 

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