Mystery Manor on Fire

August 15, 2012 -

This interesting GamesBeat report details a bit of controversy and an exodus related to the Facebook game Mystery Manor. Fans of the hidden object game (the Facebook game had 20 million registered users, according to the report) are apparently pretty upset with Game Insight over a recent change it made to the iPad version of the game, and they are taking the fight anywhere the company can read their angry replies.

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Volition Addresses Ongoing Saints Row The Third PC Performance Issues

July 20, 2012 -

In a short statement posted on the Saints Row: The Third forums, Volition acknowledges that there are still problems with the PC version of the popular over-the-top action game several months after it was released on Steam, and that they are still hard at work trying to iron out problems that still exist.

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Fez Developer Won't Fix Buggy Update Because it 'Costs Too Much'

July 19, 2012 -

One thing customers do not want to hear is something along the lines of "we can't do the right thing because it costs too much money." That is exactly what Fez developer Polytron has said about a broken patch that it plans to re-deploy for the game on Xbox Live. Polytron quickly yanked a patch it released earlier in the month because it corrupted some players' save game files.

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Microsoft Yanks Fez Patch from Xbox Live

June 25, 2012 -

A recent patch that was supposed to fix exploits in the popular indie puzzler Fez has apparently broken save games. Developer Polytron urged those who had not already downloaded it to avoid doing so, before Microsoft yanked the update off of Xbox Live .

On the official company blog the developer said the following:

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Mass Effect 3 Extended Cut DLC Releasing June 26

June 22, 2012 -

BioWare announced today via its official Blog that it will release the "Extended Cut" DLC next week. The DLC was in response to a firestorm online about how the things players do within the game didn't have a significant impact on the ending of the game. The DLC will be released on June 26 in the U.S and Europe for Xbox 360 and PC. While U.S. customers will be able to get the PS3 DLC on June 26, European players will have to wait until July 4.

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Community Driven Modern Warfare 3 Petition Encourages Boycott of DLC

May 3, 2012 -

A new petition is online to protest the release of DLC for Call of Duty: Modern Warfare 3. More specifically protest organizers are urging the CoD community not to download and buy any DLC for the game until Infinity Ward and Activsion fix a number of problems with the core game. So far the petition has 240 signatures, the Twitter feed dedicated to it has 1183 followers and a YouTube video explaining what the protest is all about has been viewed 2400 times.

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BioWare Blames Sony for No Mass Effect 3 MP Challenges on PS3

April 12, 2012 -

According to this C&VG report, the reason that owners of Mass Effect 3 on the PlayStation 3 do not have access to the multiplayer challenges that other platforms enjoy is because "Sony won't approve them."

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Eurogamer: PS3 Version of Mass Effect 3 Suffers from FPS Issues

March 8, 2012 -

Eurogamer has conducted a test of the PS3 and Xbox 360 versions of Mass Effect 3 and has come to the conclusion that problems with frames per second slowdown identified when the PS3 demo for the game was released still remain. The Xbox 360 version of the game runs at about 30 FPS, while the PS3 version runs at 20 FPS - the same as the demo. A side-by-side comparison tracks it in real-time, which you can see in the video embedded in this Eurogamer story.

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Report: Gotham City Impostors Glitch Wipes Player Data

February 16, 2012 -

According to an admin on the game's official forums (as reported by Joystiq), there is a glitch in Gotham City Imposters that resets earned stats and unlocked content. The thread already has 63 pages of angry Gotham City Imposters owners complaining at length about the problem.

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Skyrim PS3 Update 1.4 Soon

January 20, 2012 -

While Elder Scrolls V: Skyrim continues to be popular, owners of the PS3 version still have plenty of complaints about the game's lack of memory optimization. Luckily developer Bethesda is still trying to work out the kinks and this week has promised a new update to deal with the remaining issues.

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Modern Warfare 3's Matchmaking and Wall Hack Issues

December 13, 2011 -

Xbox 360 Modern Warfare 3 online matchmaking won't work properly in countries that are not supported by Xbox Live, according to a report in Eurogamer. Some customers in countries where the service isn't official are having trouble playing Modern Warfare 3 and there's nothing that can be done about it, according to tweets from Activision and Microsoft to users complaining about problems.

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Bethesda Addresses Skyrim Update Troubles

December 2, 2011 -

In a post called "Skyrim — what we’re working on" over at Bethesda's official blog, the company admits that it has to take better care before releasing updates to its games. The post refers to the patch for Skyrim that was released earlier this week which caused dragons to fly backwards and make things like magic resistance stop working for some players. Bethesda acknowledges that the update adding bugs instead of fixing them is not a good thing ...

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Warner Bros. Asks For Help with Arkham City Save Game Glitch

November 15, 2011 -

Warner Bros. has been trying to figure out how to fix a save game bug in the Xbox 360 version of Batman: Arkham City, but have thus far been unable to reproduce the error and are turning to the community for help. The company said that it is working hard on a fix for the glitch that causes save games to be erased, but it's hard to "fix something you can't detect." It is asking Arkham City players having this problem to help them by providing as much information as they can.

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Report: Catwoman DLC Problems in Arkham City

October 20, 2011 -

What (we assume) is a small amount of gamers are experiencing some trouble with the Catwoman DLC code in the retail version of Batman Arkham City. According to complaints by some consumers in both North America and the United Kingdom, the retail box seems to be missing the code.

Gamers in North America have been complaining about missing codes since the game launched there earlier this week and now UK gamers are joining the rising chorus of complaints. Earlier today, a VideoGamer employee Tweeted that his copy of the game purchased through GameStop UK was missing the DLC code.

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RAGE PC Problems Mar Launch

October 6, 2011 -

RAGE may represent the first original IP for id Software since 1996, but the PC version of the game has been marred with so many technical issues that many critics are saying that the game could have used months of additional development and play testing. Those comments are not isolated to the PC version either (long load times are a serious issue with the PS3 version from what I've been told). The game launched earlier this week on various platforms including the PC. Out of the gate PC users noticed some serious issue with the game such as screen tearing and texture issues.

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Australian Consumer Group Demands Lower Game Prices

May 30, 2011 -

Forget about the "rent is too damned high" party, gamers down under are getting robbed by retailers, according to a consumer group. Australian consumer rights publication CHOICE has submitted a document to the government's Productivity Commission last week demanding retailers lower the price of games.

The group called on "importers, distributors and retailers to pass some of the savings they are enjoying thanks to the strong Aussie dollar on to Australian consumers." As an example, CHOICE claims that Australian consumers can save about 90 percent on the price of Portal 2 if they purchase it abroad instead of at home.

The Australian dollar is worth about as much as the US dollar, CHOICE says, but the price of video games has not come down in the country.

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THQ Promises Homefront Title Update Soon

March 23, 2011 -

An update to fix a bug that causes the Xbox 360 version of THQ's Homefront to freeze is a day or two away from Microsoft certification, according to a Eurogamer report. The title update to the game addresses the Profile Corruption error, or "freeze bug" that some Xbox 360 users have experienced while playing Homefront. THQ says that this issue is its highest priority.

"We are also including a fix for multiplayer connectivity and ping time issues, where players are being sent to distant server locations at the expense of performance. We expect this update to be submitted to Microsoft really soon and we will be working with them very closely to get this approved and deployed as quickly as possible," said THQ on its Homefront blog.

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Congressman Markey Wants FTC to Probe App Transactions

February 9, 2011 -

Rep. Edward J. Markey (D-Ma.) has asked the Federal Trade Commission to take a closer look at the marketing practices of applications on Apple's App store and Google's Android Marketplace. Markey's concerns relate to programs geared towards children that may not adequately inform users of potential charges - particularly micro-transactions.

On Tuesday Markey sent a letter to FTC Chairman Jon Liebowtiz (and copied to Google and Apple), pointing to a story in The Washington Post about how in-app purchases on iPad, iPod and iPhone games such as Smurfs' Village and Tap Zoo have caught some parents off guard. The Children apparently used parents' passwords to buy in-game items instantly.

"I am concerned about how these applications are being promoted and delivered to consumers, particularly with respect to children, who are unlikely to understand the ramifications of in-app purchases," Markey wrote in the letter.

Magicka Moves 30K on Day One Despite Technical Problems and Bugs

January 28, 2011 -

Paradox Entertainment's action RPG adventure, Magicka, has managed to move 30,000 units in its first day of availability - in spite of some incredibly horrendous technical problems and bugs. While Paradox says that the single player campaign is solid, the company admits that the $10 game has a lot of problems in multiplayer. That is a real shame, because no one can deny its old school charm and new school cooperative multiplayer peril.

Here is what Paradox has said about the game's technical shortcomings: "[Singe-player] works fine for the most part, Multiplayer does not -- patch on the way for both! (as soon as [Steam] pushes the button). We'll patch the game as often as possible." According to a celebratory press release, Arrowhead Game Studios is "working around the sundial and is fully committed to ongoing support by zapping glitches and communicating with players."

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Gamers' Voice Calls for UK Govt. Investigation into Black Ops Problems

January 21, 2011 -

UK gamer advocacy group Gamers' Voice is taking the kid gloves off and reporting Activision to the Office of Fair Trading over Call of Duty: Black Ops multiplayer on PC and PS3. The move follows an open letter sent to Activision on December 22 informing the publisher that the group had been "inundated with complaints from people who have bought copies of Call of Duty: Black Ops."

The letter asked Activision if they planned to compensate consumers that bought the game in the UK and gave them one month to respond. This week the group took action by asking the government agency to look into the matter.

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Activision to PS3 Black Ops Player: Shutting Down PSN Servers an Option

January 18, 2011 -

If you have already read our story about Call of Duty developer Infinity Ward blaming Sony for the rash of hacks and exploits, then you get a good sense of how the PS3 Call of Duty community feels. They are pissed off, frustrated and feel like no one wants to help them. No doubt, Infinity Ward and Treyarch are equally frustrated with the problems they have encountered on the PS3 related to Call of Duty: Modern Warfare 2 and Black Ops.

Riot Games Customer Service Rep Gets Fired For Abuse of Power

January 18, 2011 -

According to a VooDoo Extreme report, Riot Games, makers of the online strategy game League of Legends, has fired a customer service representative who live-streamed his misuse of administrative powers during a League of Legends bout. According to the report, the Riot Games employee "verbally abused a player and inappropriately banned him."

Riot Games' community relations director Steve Mescon announced that the employee has been fired. He added that the company will do a thorough review of its internal policy and training procedures to "prevent such incidents from happening in the future."

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Report: German Game Market NOT Bigger than UK, After All

August 17, 2009 -

It seems like just hours ago that we linked to a report claiming that Germany had surpassed the UK as Europe's number-one video game market.

Oh, wait. It was just hours ago. Well, put a big oops! on that one.

gamesindustry.biz, which was among several sites that also carried the original story, is now reporting that the source of the data, Gfk Chart-Track, has admitted to a screwup. Germany is not ahead of the UK in game sales:

Gfk Chart-Track in the UK has contacted GamesIndustry.biz to admit that the press release it issued earlier today had been written using incorrect data. The company is expected to release a correction shortly. It is understood that Germany is not a bigger games market than the UK.

This is the second time in as many weeks that GfK Chart-Track data has been publicly questioned. Last week, Nintendo contacted GamesIndustry.biz following confusion over UK sales figures for the first half of the year.

GP: Somebody at Gfk needs to get their act together...

3 comments

Electronic Frontier Foundation Calls on FTC to Protect Consumers From DRM

February 13, 2009 -

Digital activist group the Electronic Frontier Foundation has called upon the Federal Trade Commission to mitigate the harm caused to consumers by digital rights management (DRM).

An EFF press release quotes staff attorney Corynne McSherry (left) on the DRM issue:

DRM does not prevent piracy.

 

At this point, DRM seems intended to accomplish a very different purpose: giving some industry leaders unprecedented power to influence the pace and nature of innovation and upsetting the traditional balance between the interests of copyright owners and the interests of the public.

 

The best way to fix the problem is to get rid of DRM on consumer products and reform the [Digital Millenium Copyright Act], but the steps we're suggesting will help protect technology users and future technology innovation in the meantime.

The EFF press release adds:

Industry leaders argue that DRM is necessary to protect sales of digital media, but DRM systems are consistently and routinely broken almost immediately upon their introduction.

The group filed public comments with the FTC in advance of the government agency's Town Hall on DRM, which is scheduled for March 25th in Seattle.

16 comments

Could Federal Trade Commission Tackle the EULA?

January 31, 2009 -

Do you pay attention to the fine print when you install a game or other software on your PC?

Me neither.

But in many cases, End User License Agreements (EULAs) stack the deck against consumers.

In his Law of the Game on Joystiq column, attorney Mark Methenitis speculates that the Federal Trade Commission may decide to weigh in on the EULA debate in order to protect the interests of game buyers.

In Methenitis's view, the FTC has three possible courses of action:

  • requiring that EULAs be written in plain language, not indecipherable legalese
  • mandating that EULAs be dropped entirely in favor a consumer information checklist devised by the FTC
  • a hybrid of these two

Mark sees potential revenue opportunities for the FTC in EULA regulation as well (hit the jump for the update).

42 comments | Read more

Fix This: Wait Times Render Some WoW Servers Unplayable

November 17, 2008 -

Like millions of other WoW fans, I eagerly awaited last week's release of the Wrath of the Lich King WoW expansion. But this one should perhaps be named Wrath of the Server Queue, instead. Players attempting to log on at the most popular times may find themselves queued for up to two hours.

On the Mal'Ganis server, this has happened to me several times already, and Lich King has been out for less than a week. Judging from posts on the official WoW forum, many other players are frustrated by this turn of events as well. The queues are particularly annoying given that, in addition to the expansion's $39.99 price tag, gamers are paying a $15 per month subscription fee for their accounts.

Most Lich King buyers certainly expected to play, not wait in line, for their money.

The release of the much-anticipated WoW expansion has undoubtedly led to the reactivation of numerous dormant WoW accounts (like mine), but Blizzard needs to adapt to the influx and make adequate server provisions. Yes, they have offered some limited options to transfer one's character to a less populated server for free (normally this service costs $25), but it's not enough to deal with the crush of would-be adventurers.

Blizzard is raking in the greenbacks, as they deserve to for fine products like WoW and Lich King. But consumers deserve to play when they want.

Blizzard needs to fix this.

41 comments

 
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ZippyDSMleePaypal shuts down Mega's payment system. https://torrentfreak.com/under-u-s-pressure-paypal-nukes-mega-for-encrypting-files-150227/03/01/2015 - 3:25pm
Matthew Wilsonvalvle planning to release a vr headset this year wtf http://www.pcgamer.com/valves-vr-headset-is-named-vive-and-htc-are-making-it/03/01/2015 - 1:05pm
ZippyDSMleeuuuhhhggg in other news been sick since last night.....uuhggg.....I iwsh it did not hurt so much when my tummy wants to leave my body..02/28/2015 - 11:39pm
ZippyDSMleeBrings me to the Q why alt costumes would be needed in competition anyway... http://www.eventhubs.com/news/2015/feb/28/dead-or-alive-community-aims-ban-over-120-overly-sexualized-costumes-dead-or-alive-5-last-round/02/28/2015 - 11:36pm
MonteThough from a business side, i would agree with the article. While it would be smarter for developers to slow down, you can't expect EA, Activision or ubisoft to do something like that. Nintnedo's gotta get the third party back.02/28/2015 - 4:36pm
MonteThough it does also help that nintendo's more colorful style is a lot less reliant on graphics than more realistic games. Wind Waker is over 10 years old and still looks good for its age.02/28/2015 - 4:33pm
MonteWith the Wii, nintnedo had the right idea. Hold back on shiny graphics and focus on the gameplay experience. Unfortunatly everyone else keeps pushing for newer graphics and it matters less and less each generation. I can barely notice the difference02/28/2015 - 4:29pm
MonteON third party developers; i kinda think they should slow down to nintendo's pace. They bemoan the rising costs of AAA gaming, but then constantly push for the best graphics which is makes up a lot of those costs. Be easier to afford if they held back02/28/2015 - 4:27pm
Matthew Wilsonhttp://www.forbes.com/sites/insertcoin/2015/02/28/the-world-is-nintendos-if-only-theyd-take-it/ I think this is a interesting op-ed, but yeah it kind of is stating the obvious.02/28/2015 - 2:52pm
prh99The government probably doesn't need an app, but I was think more along the lines of a company that was going to sell the collected info. “If you're not paying for the product, you are the product” sometimes even if you pay.02/28/2015 - 1:50pm
E. Zachary KnightWhat better way for the government to keep track of you than to get you to install an app that lets you insult the government.02/28/2015 - 11:03am
prh99No, but I looked it up and it's basically spyware. Their privacy policy says their apps tracks among other things your location and browsing habits via cookies.02/28/2015 - 8:20am
Ryan RardinHas anyone here heard of an app called iCitizen? It's basically Yelp for politicians.02/28/2015 - 5:16am
Andrew EisenAh, not linked in the way you (and everyone else) want and expect. That's true.02/27/2015 - 10:06pm
Matthew Wilsonthey are not linked in a way that tracks purchases though. the fact that they have to send a code for the other system shows that they are not linked in the way it counts.02/27/2015 - 9:39pm
Andrew EisenAccounts are already linked. Have been for quite a while. Also, Mario vs. Donkey Kong was announced as a cross-buy title during last January's Nintendo Direct.02/27/2015 - 9:25pm
Matthew Wilsonhttp://www.vg247.com/20…/…/27/olli-olli-3ds-wii-u-cross-buy/ I wounder if this is a sign that Nintendo may finally link accounts across the 3ds/wiiu in the near future.02/27/2015 - 9:18pm
prh99http://www.romanoriginals.co.uk/invt/70931?colour=Blue The dress does comes in white and blue but both have black lace and a sheer back top, I don't see gold or brown. 02/27/2015 - 8:54pm
ZippyDSMleeDungeons was a so bad so good game to me so I been keeping up with its sequel which will more of a Dungeon Keeper clone. As for pre order out of 7 preorders I was not burnt by 2... Add my contempt of most of modern game design.Ya I have all kinds of hurt.02/27/2015 - 8:40pm
MechaTama31I don't even want to know...02/27/2015 - 8:22pm
 

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